Our experience at Regus has been amazing. The team are friendly and so helpful. The experience was so positive we have gone for hiring meeting rooms to now having a perminant office space. Massive t... Se mere
Lokation
Skift lokationBreakspear Way, Breakspear Park, Suite F, Ground Floor, HP2 4TZ Hemel Hempstead, Hertfordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service and communication from the team in particular Rhadwana who always goes above and beyond.
Not a good first time using one of the Regus meeting rooms as a guest (one-off) user. The four-person room was cold, very small, windowless and completely plain (soulless). VERY expensive for what... Se mere
Virksomheden har svaret
very helpful member of staff tea and coffee provided lunch was fine Parking good room just big enough
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
Breakspear Way, Breakspear Park, Suite F, Ground Floor, HP2 4TZ, Hemel Hempstead, Hertfordshire, Storbritannien
- 8000608702
3,4
Middel
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Rhadwana and the Team
Great service and communication from the team in particular Rhadwana who always goes above and beyond.
27. november 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Not a good first experience
Not a good first time using one of the Regus meeting rooms as a guest (one-off) user.
The four-person room was cold, very small, windowless and completely plain (soulless). VERY expensive for what it was (just a table with four chairs, nothing else) and not a pleasant environment to meet in.
The contactless card we were given to get beverages we'd pre-paid for didn't work with the coffee machine and the receptionist was unable to get a replacement card. Tried to get a refund for the lack of beverages, but Regus seem to have no process for that and no email for me to use either.
Cannot reccomend them based on this poor experience.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Regus - Hemel Hempstead Breakspear Park
Hi Steve, thanks for getting in touch.
I’m sorry to hear of your disappointment. You booked the most economically priced meeting room in the centre and whilst it may not have met your expectations we haven’t received any similar complaints; there are other meeting rooms within the centre and had you could’ve discussed your options with the centre team had you made your feelings known.
Your reservation was early on a Monday morning and after being closed for the weekend it can take a little time for the temperature to rise to normal levels. Our centre team were aware and provided you with a portable heater to make you comfortable.
The coffee card has been used since your booking with no issues so I can only apologise for the difficulty you had; to acknowledge this we have credited the beverage charge and please remember you were also provided with tea-bags and were able to make use of the kitchen area.
A member of my team has contacted you directly to confirm this.
Many thanks,
Lorraine Brule
Global Customer Service at Regus
Customer Service Nightmare - A Masterclass in Ignorance
I recently had the misfortune of dealing with the customer service team at Regus, and let me tell you, it was an experience I wouldn't wish upon my worst enemy. From start to finish, the level of ignorance displayed by their IT and Accounts representatives was truly astonishing.
The ignorance reached its peak when I asked a specific question about a billing discrepancy. Instead of addressing my concern and crediting back for wrong invoicing they keep charging since Aug-23 to Jan-24 and not refunded till date.
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Regus - Hemel Hempstead Breakspear Park
Hello Vipul,
We are very sorry for your experience.
I recognise that you had requested this service to be removed but unfortunately, it was not done as soon as needed. We’re handling it now and will update you once all the credits have been raised.
Our apologies once again. Thank you for your patience and understanding.
Best,
Michelle Spire
Assistant Global Customer Service at Regus
very helpful member of staff
very helpful member of staff
tea and coffee provided
lunch was fine
Parking good
room just big enough
11. august 2023
Regus Hemel Hempstead location is quite…
Regus Hemel Hempstead location is quite good and building also looks good but maintenance is very bad and no parking space available enough for all offices. Its quite expensive and not value for money.
31. august 2023
Besvarelse fra Regus - Hemel Hempstead Breakspear Park
Hello Vipul,
thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.
Your centre team are your key contacts here and they have already explained the parking options available and flagged your facility concerns to the building owner who is responsible for their repairs. They will continue to keep you updated.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Our experience at Regus has been…
Our experience at Regus has been amazing. The team are friendly and so helpful. The experience was so positive we have gone for hiring meeting rooms to now having a perminant office space.
Massive thanks to Ross and Bailey
30. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.