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Regus - Florida, Tampa - Westshore Int'l Plaza Anmeldelser 

2
•
TrustScore 3 ud af 5

2,9

Forretningscentrum
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Lokation

Skift lokation

2202 Northwest Shore Boulevard, Westshore, Suite 200, 33607 Tampa, FL, US

•
8136397500

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 2202 Northwest Shore Boulevard, Westshore, Suite 200, 33607, Tampa, FL, USA

  • 8136397500

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(2)

2.609 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

This billing process has been…

This billing process has been absolutely awful. I would not ever recommend Regus to anyone. I have so many erroneous charges and refunds on my account. An example is 07/31/23 I receive two charges $159 & $134 charge when my bill is $134. 08/08 and 08/28 I get refunded both charges. On 08/31 I get two charges again, $134 and $32 on 09/22 I get refunded both charges. I have no idea what I have been billed until I look at the business bank account. Honestly the Westshore Tampa office is the worst looking Regus building I have ever been in. I will say it is my first time looking in Tampa but in other states I have lived like North Carolina, even the lower priced locations look better than this. I would not want to invite a client into that office.

31. juli 2023
Regus - Florida, Tampa - Westshore Int'l Plaza-logo

Besvarelse fra Regus - Florida, Tampa - Westshore Int'l Plaza

Hi Larissa, thanks for getting in touch.
I’m sorry to hear of your dissatisfaction but there seems to be some confusion relating to your account; the “refunds” you refer to are the payments you made.
We work hard to ensure full transparency in our invoicing process.
Our invoices are made up of two different types of charges:
1. Recurring charges like your monthly office fee, parking, signage… These are billed in advance.
2. One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears.
All your invoices are available in the ‘Account’ section of your online account (Myregus.com) where you can also view your statement and payment history.
At Regus the maintenance of our facilities is very important and we can assure you of our highest standards.
Your centre was recently undergoing construction work which has clearly given you this impression, a senior member of the local team will contact you directly to discuss this with you and a member of my team has contacted you to clarify your charges and account statement.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

Unbelievable Disappointment.

Unbelievable Disappointment.

The only thing we need from Regus in Tampa is Mail Handling. Three for three failure!

1 Package for employee in Tampa returned to our office - marked return to sender. 2 packages Lost despite UPS Proof Of Delivery receipts.

To make it worse, the employees don't even care. They blame the carriers and say its not their problem.

Hundreds of dollars a month in service fees for absolutely no service.

UPDATE: As per their reply - I actually have delivery receipts from UPS (which I provided to their staff) and received one package back marked "RTS"... They didn't even bother to contact me to "help resolve the problem"

30. august 2023
Regus - Florida, Tampa - Westshore Int'l Plaza-logo

Besvarelse fra Regus - Florida, Tampa - Westshore Int'l Plaza

Hi Jim, I understand that you’re disappointed, and I’d like to help.
We ensure that all our customer’s mail is received timely and kept safe until it is collected by them.
Upon receiving your comments, I immediately reviewed them with the teams involved and confirmed that no such mails have been received. You may check this with the postal carrier directly.
Your centre team is your main point of contact in this matter and is available to answer any questions you may have. Please feel free to contact them.
Regards,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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