Lokation
Skift lokation1010 Cambourne Business Park, Great Cambourne, Cambourne, CB23 6DP Cambridge, Cambridgeshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktoplysninger
1010 Cambourne Business Park, Great Cambourne, Cambourne, CB23 6DP, Cambridge, Cambridgeshire, Storbritannien
- 8000608702
3,6
Middel
3 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Regus enhances a harmonious working…
Regus enhances a harmonious working environment which is work friendly. Our experience as a company has always been great , the exorbitant prices for
booking the conference rooms are our only concern as a company.
2. oktober 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Regus, a company whose lust and greed for money comes before their customers
UPDATE
Dear Lorraine Brule
Thanks for you cut n paste response. As a Global Customer Service agent at Regus Why didn't you actually take the time and pick up the phone or even better make the effort to come and see us and actually understand the situation. I respect you have a business to run but we are reaching out for help, we are looking for a solution from REGUS . To be clear I have insulated no one, how you interrupt my review is your prerogative. Your resposne has proved my point, REGUS just do not care and not even willing to try and find a solution.
=========================================
We have two separate contracts under two separate companies within Regus for office space . We signed for two years in both companies, one contract ends in March 2024 and the other ends in July 2024. Over two months ago, we sat down with our local centre manager and his boss and explained that as a business we are suffering due to the economic climate plus with serious personal health challenges we asked if our contracts could be reduced so we could exit a bit early as we foresee both companies unable to sustain payments to REGUS and one may fold soon plus with my health challenges it was something we did not plan for or envisage to happen so we are trying to work with Regus to find a solution before it becomes a massive mess.
The centre managers asked us to put it all in writing and so we did on 15th April 2023. The boss of the centre manager said she would take it away and discuss with the “senior managers”. Nearly 2 months went past and guess what, we got the generic response “no we can’t help, your end dates remain the same” and that was it !!!
Regus are the WORST company to work with. Regus Managers and directors have ZERO care for their customers and all Regus care about is nailing customers to the wall to make sure they get money out them regardless of what situation they may be in. A decent company would try and find an amicable solution …not Regus, a heartless, gutless organisation.
I dare, in fact I double dare a senior director in Regus to come and speak with me face to face directly and stop hiding behind their centre manager, to try and understand what is actually happening to their customers.
If you’re a business avoid using Regus at all cost !!!
15. april 2023
Uopfordret anmeldelse
Besvarelse fra Regus - Cambridge Cambourne
Hello Med,
I’m sorry if you felt the need to escalate this.
We have several options on terms, products and locations to try and suit everyone’s circumstances, but we also have a business to run and cannot cancel an agreement earlier than its specific end date. You were initially told this several times but the matter was escalated due to your continued insistence; even though you were aware that an alternative outcome was not possible and would result in a longer response time. You informed of the progress several times throughout the escalation but ultimately an early termination was not granted. The agreement you signed clarified the mutual obligations for both parties and this included the term. The local team worked very hard for you and coming online insulting them and the company just because the resolution was not in your favour is very unfair and unprofessional.
If you have any further questions please contact the centre as they remain available for all your queries.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.