2430/2440 The Quadrant, Aztec West, Almondsbury, BS32 4AQ Bristol, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
2430/2440 The Quadrant, Aztec West, Almondsbury, BS32 4AQ, Bristol, Storbritannien
3,9
3 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The Aztec West team are always so helpful. My clients always comment on what a great office space and how welcoming the team are.
Besvarelse fra Regus - Bristol Aztec West
Hi Simon, thank you so much for your thoughtful review. We’re delighted to hear the Aztec West team always makes both you and your clients feel so welcome, and that the office space leaves such a positive impression. We look forward to welcoming you again soon!
We have an office space with Regus in Bristol, UK. We have constant issues in the building, freezing cold in the winter, unbearably hot in the summer. We have complained several times and the local team never do anything. They conducted temperature tests in the summer and proved the extreme heat. They just say they will send an email to the landlord which we never get a reply. We’ve had to send staff home due to unsuitable working conditions of both cold and heat, it is not fit for purpose. We have been told in the winter by the team that the landlord purposely doesn’t turn the heating on until well into October, this is blatant cost saving and a breach of our contract to provide suitable conditions. We have also been told the air conditioning isn’t sufficient to reach our office as it’s on the top floor and far corner.
We have contacted Regus/IWG explaining these unsuitable conditions and requesting to leave due to their inability to provide an habitable workspace and they just tell us to speak to the local team, who as explained above do nothing, or we find another tenant if we want to leave. So we pay Regus and have a contract with them but they won’t do anything despite these blatant breaches of contract to provide a suitable workspace. Disgraceful and incompetent customer service.
Besvarelse fra Regus - Bristol Aztec West
Hi Terry,
I understand that you’re disappointed, and I sincerely apologise for the inconvenience.
At Regus, the maintenance of our facilities is very important, and we can assure you of our highest standards.
Upon receiving your comments, I immediately checked them with your centre manager, and they confirmed that your concern was resolved one year ago.
I understand that your main concern is to end your agreement earlier than its actual end date.
However, a signed agreement is a formal business commitment, and it cannot be amended. So, your current agreement will expire on its end date, as stated on the front page.
Your centre team remains your key contact in this matter; please reach out to them for further assistance.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
Emily & Mikee are fantastic as front of house.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
