Besøg websitet

Regus - Alberta, Calgary - Altius Centre Anmeldelser 2

•
TrustScore 3.5 ud af 5

3,3

Forretningscentrum
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Lokation

Skift lokation

500 4th Avenue South West, Altius Centre, Suite 2500, T2P 2V6 Calgary, AB, CA

•
5873935200

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Forretningscentrum
  2. Udlejning af konference- og mødelokaler

Skrevet af virksomheden

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktoplysninger

  • 500 4th Avenue South West, Altius Centre, Suite 2500, T2P 2V6, Calgary, AB, Canada

  • 5873935200

3,3

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

[Updated and Resolved] Significant Hidden "Activation Fee"

Update:
I initially left a negative review because the activation fee was not shown on the final checkout page when I signed up. After raising this with Regus, their Customer Care Specialist investigated and confirmed that the fee had indeed not been displayed transparently. They acknowledged the issue, refunded the full activation fee, and assured me that improvements will be made to the process.

While the initial lack of transparency was frustrating, I appreciate that they admitted the error and issued a refund. I’ve updated my review to reflect that Regus did take steps to resolve my complaint fairly.

Original review:
Be cautious of significant hidden fees. I signed up for a virtual office online and was charged an "activation fee" that was almost double the advertised monthly price. This substantial fee was not disclosed at any point during the checkout process. Due to this lack of transparency, I would advise avoiding Regus unless it is your only option.

18. august 2025
Uopfordret anmeldelse
Regus - Alberta, Calgary - Altius Centre-logo

Besvarelse fra Regus - Alberta, Calgary - Altius Centre

Hi Junqiu Wu,
I am sorry to hear about your dissatisfaction.
Transparency is fundamental to us; the details of charges and services are outlined in our agreement. We bill our customers according to it.
The activation fee is billed to set you up in your new Virtual Office. There are a few administrative tasks we need to do to ensure you start your service perfectly and have access to both your centre and online account.
Though this fee is standard in the marketplace, we have ensured we are priced competitively for the advanced offering we provide.
The fee includes setting up your online account, providing you with a free Lounge Membership to access our network of lounges worldwide, standard IT set-up, keys and building access, making sure all your equipment is ready and preparing your workspace. For Virtual Office customers, this also includes setting up mail-handling and call-answering services. This fee is valid.
One of my team members has contacted you in this matter; please respond to them for further assistance.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

Bedømt til 1 ud af 5 stjerner

Won't return retainer

After nearly two months, I am still having to fight to have my retainer returned. I paid all the bills timely. They said that they will return the retainer within 30 days of the office's end date on the online account. But now they said that they are still processing it. 50 days has gone. I still don not know when they will return the retainer.

16. juli 2024
Uopfordret anmeldelse
Regus - Alberta, Calgary - Altius Centre-logo

Besvarelse fra Regus - Alberta, Calgary - Altius Centre

Hi Jun Sha,
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen process error, your refund was delayed. We have rectified it and re-processing your refund. Again, we sincerely apologise for the inconvenience this may have caused.
Once we reprocessed your refund you will receive a correspondence letting you know that the payment went through successfully.
Please respond to my team member who is in touch with you for further help in this matter.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere