refundid.com Anmeldelser 

528
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Refunded is amazing! They make the return process so quick and easy and you get your money back straight away without having to stress about getting to the post office first (which is especially handy... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was so easy and instant! I can’t believe the money was instantly back in my account even though the item had not yet been received by the company. It was an exceptionally quick and trouble free p... Se mere

Bedømt til 5 ud af 5 stjerner

Such an easy process - and the money lands directly back into your account with 7 days to post the items back. Gives you peace of mind instead of constantly checking every 2nd day wether your refund h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Processed a Country Road refund using Refundid. The process was easy and the refund was in my bank account in seconds! Highly recommend this service and hope more business get on board. Super impresse... Se mere

Virksomhedsoplysninger

  1. Alternativ finansieringstjeneste

Skrevet af virksomheden

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

528 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 3 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(528)

116 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Slow, provides false info and no details of process

First time using. Rarely return. Service is frustrating -- slow to respond and lacks transparency in details.
Simple graph shows item received, but no details of when it was received. Information is incorrect as supplier says I will be receive a refund and this service shows gift card. Found this service not to know the details. Maybe they know the basics but that does not help you. They told me false info as the pickup address was different to what they had in the system (item being returned was sent to me when I was up north). I logged a case and reply was so slow, item had already been returned. Correct info, you all DHL and request pickup . Seems like this service cannot handle anything but a refund that standard versus a refund that is happening because customer is unhappy with product or product quality.

23. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer Service …

Customer service how do you contact them??? I have sent 2 emails an filled out 2 contact forms. You are unable to call them. Yet I have read here great customer service 🙄

11. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing

Amazing. Made return of item such an easy process. Received refund immediately and just had to pop retun item in post the next day 🥰

10. oktober 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you for using Refundid, Vicky!

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, ordered 2 pairs of shoes from Aquila and the sizing was smaller than the others ordered previous, I ordered a larger size the next day and paid again as I did not want to miss out on the product.
When I looked into returning the shoes the refundit.com information was available and I applied, wow! it was instant and my refund was in my bank within seconds.

23. september 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you, Lee!

Bedømt til 1 ud af 5 stjerner

I paid 60$ for a damaged item

I paid 60$ for a damaged item, and only received 49$ refund. Not happy

12. august 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Hi Dion,

Thank you for bringing this to our attention. We’re really sorry to hear about your negative experience with Refundid.

Please note that Refundid and the retailer are separate platforms, and our return shipping costs reflect those set by the retailer.

In the future, if you receive a faulty or incorrect item, we recommend contacting the retailer directly, as they may have an alternative returns process available for you.

Kind regards,
The Refundid Team

Bedømt til 1 ud af 5 stjerner

No accomodation for poor auspost…

No accomodation for poor auspost timeframes

30. juli 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Hi Laura,

Thank you for bringing this to our attention.

Refundid provides a 7-day window from the time you receive your refund for your item to be collected and scanned by the shipping provider.

Please note that this 7-day period only requires you to drop off the item at the post office; it doesn’t include the time it takes for the item to reach the retailer.

If you ever encounter any issues when dropping your item off at the post office, please don’t hesitate to reach out to us. We’re here to assist you.

Kind regards,
The Refundid Team

Bedømt til 4 ud af 5 stjerner

Hesitant giving my ID details

As a first time user of Refundid I was nervous and somewhat daunted when I reached the ID section. However I read more about Refundid and am pleased to read that my personal details can be erased after due process.
As a 74 year old the experience has given me confidence to use this again - if needed!

27. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic system

Fantastic system! Immediately refunded & so easy to return with barcode!

23. juli 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you, Andy!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. It gives customers more confidence to shop online.

22. juli 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you for using Refundid, Gin!

Bedømt til 1 ud af 5 stjerner

Never received 2 refunds

Never received 2 refunds

7. juni 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Hi Tamara,

Thank you for raising this with us. In this instance, either the refund process was not fully completed, or there is some difficulty locating the right account where the funds have been deposited. In either scenario, we would be happy to help you resolve the issue and locate the refunds.

Please reach out to our customer service channel [info@refundid.com] and our agents will be able to assist you with this directly. Looking forward to hearing from you.

Kindest,
The Refundid Team

Bedømt til 1 ud af 5 stjerner

Very disappointed- Refundid has added a…

Very disappointed- Refundid has added a carbon offset fee, but have changed the process so you get no warning .Where before you just hit a submit button, now it has small writing about a carbon offset charge. This is dishonest behaviour

23. juni 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Hi Simone, thank you for sharing your experience with us, we value your feedback.

Our carbon offset and shipping insurance is an opt-in service that we recently introduced to:

a) Provide assurance that our customers will not be out of pocket in the instance their parcel is lost in transit

b) Minimise the carbon footprint of their return

I would like to sincerely apologise for any miscommunication if the selection process for this add-on was not clear enough. We would like to offer you a full refund for this fee. We will action this for you right away. If you have any further questions, please feel free to reach out to us at info@refundid.com.

Kind regards,
The Refundid Team

Bedømt til 2 ud af 5 stjerner

7 days not enough

I am unsure if this is a refundid rule, but 7 days isn't enough time to get to the post office if you're working full.time. Almost impossible for me as a solo household to be able to do this. I need 2 to 3 weeks to be sure to get there. Consequently, I missed the one week deadline. And now, my refund needs to be paid back and I have to contact Adorne to sort it out. Not convenient at all.

26. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Unbeliveable service

Unbeliveable service. I have never used refundid.com before thank you for making my retune so easy.

21. april 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you for using Refundid, Donna!

Bedømt til 5 ud af 5 stjerner

This is a fantastic service all the…

This is a fantastic service all the messing about I have had returning items to different stores. This is definitely the most easy way. Thank you so much
Tina Queensland

31. marts 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Thank you for using Refundid, Tina! So glad you have enjoyed our service!

Bedømt til 1 ud af 5 stjerner

medical history to return a shirt?

1. Why in God's name do you need this much information for a shipping label? (You don't it's just data collection for marketing)
2. You confirm the exact amount I will be getting returned to me and the knock a few dollars off the amount outside of shipping with 0 explanation.

8. marts 2024
Uopfordret anmeldelse
refundid.com-logo

Besvarelse fra refundid.com

Hi there, we're really sorry to learn about your less than satisfactory experience with Refundid.

For us to pay out your instant refund, we do require a Refundid account to be set up. Throughout our sign-up process, we collect certain pieces of information to ensure that the funds are being paid out to the correct account.

Regarding the discrepancy in the refunded amount, we're eager to investigate this matter further for you. Kindly reach out to us through our website or by emailing info@refundid.com, and we'll prioritise resolving this issue promptly. We look forward to assisting you further.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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