Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Se mere
Virksomheden har svaret
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Se mere
Virksomheden har svaret
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Kontaktoplysninger
Storbritannien
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4,7
Fremragende
113 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The Ultimate Skin Care Product.The company promoted the product fairly…
The company promoted the product fairly well but could have laid more emphasis on its benefits and differentiate it from competition. The delivery of the product from time of order also needs to be improved
5. oktober 2024
Besvarelse fra Refresh Skincare UK
Hi Clement, thank for your order and your review :-) You ordered on Saturday and, as stated at checkout, standard delivery is in 2 to 3 working days. Your parcel was dispatched on Monday (the first working day since Saturday) and arrived two days later on Wednesday, within the advertised delivery service. You do have the option to upgrade to priority delivery in 1 to 2 working days, so if you need speedy delivery this would work best for you next time. Please email us at info@refreshskincare.co.uk to let us know what additional information would have been useful for your sunscreen :-) Great to hear you love the product.
Very good
Very good. Accurate picking, speedy dispatch and delivery of what I ordered.
Will use them again.
27. september 2024
Besvarelse fra Refresh Skincare UK
Thanks for the kind review Kristina :-) And great to hear you're happy with our service. If you have any suggestions on how we can get from 4 stars to 5 stars we would love to hear them.
Besvarelse fra Refresh Skincare UK
Thank you! We aim to delight our customers, so that's really positive to hear that you had a good experience.
So glad to have found Refresh Skin…
So glad to have found Refresh Skin Care, the products are truly the best I have tried and amazing to have access to a site providing the best in Asian Skin Care.
23. august 2024
Uopfordret anmeldelse
Besvarelse fra Refresh Skincare UK
Hi Rachel, great to hear you're having such good results with our range of K-beauty :-)
Such amazing products
Such amazing products! I love the variety and the Korean skincare
11. juni 2024
Besvarelse fra Refresh Skincare UK
Thanks for such a positive review. We're adding new products all the time :-)
My go-to Kbeauty supplier!
Great products and prices, amazing CS when you need it (they are super responsive and kind), and lightening speed shipping!
31. maj 2024
Besvarelse fra Refresh Skincare UK
Thanks for the review Neo, we're happy to hear you had such a positive experience with Refresh. We aim to please :-)
Amazing skin care products
Amazing skin care products, I've never looked so handsome!
26. marts 2024
Uopfordret anmeldelse
Arrived quickly.
28. februar 2024
I have not used the product yet
I have not used the product yet, but it arrived in a safe and beautiful package.
12. februar 2024
Great New Independent K Beauty Store!!!
Recently discovered this online store for k beauty and love the variety of brands and products and the prices are good too, great customer service too and quick delivery! They also have a rewards scheme which is great
11. februar 2024
Besvarelse fra Refresh Skincare UK
Thanks for the review Tanya, great to hear you're happy with the service. Don't forget to follow us on Insta to get 200 Refresh Rewards points :-)
it arrived fast and it was really nice
10. januar 2024
Great product, bad delivery
It just came in a bubble wrap envelope. Because of this, the pump got crushed in delivery and it ended up leaking. The box it came in was completely saturated in the oil and destroyed, as well as the note that came with it. Thankfully, I was able to fix the pump and it was not a significant amount of product that leaked. Please use better packaging in order to protect your stock.
This was a repurchase of the product, I love it so much. Also appreciate the free rice face mask I received. Used it straight away and made my skin feel great.
16. januar 2024
Besvarelse fra Refresh Skincare UK
Hi Ceyda, sorry to hear your order was damaged in transit. We offer a 30 day returns window and satisfaction guarantee, so if you would like a refund or replacement please contact us. You can always contact us by email at info@refreshskincare.co.uk or via the chat function on the website. Great to hear you enjoyed the sheet mask.
My experience was great and would now…
My experience was great and would now be using Refresh Skincare on a regular basis the delivery was free and came earlier than expected and I received 10% off my order. It was packaged well and my products I ordered were lovely, after using them for only a few weeks I can see a difference in my skin.
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Refresh Skincare UK
Hi Jen, thanks for the review and great to hear you're already seeing the difference that Korean skincare makes :-)
Great K-beauty shop
Really good range of k-beauty products and everything I bought was genuine. Prices are reasonable as well and they ship things very quickly.
1. januar 2024
Uopfordret anmeldelse
Besvarelse fra Refresh Skincare UK
Thanks for the review :-) We use Royal Mail tracked delivery and ship within one working day so great to hear your order turned up quickly.
Timely delivery
2. september 2023
Besvarelse fra Refresh Skincare UK
Thanks for your review. We use Royal Mail tracked 48 hour delivery as standard :-)
Amazing!
Quick delivery, easy navigation on website, great quality products. Will definitely be buying from this site again.
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Refresh Skincare UK
Thanks for the review, great to hear you'll be back :-) We're adding new products all the time so keep an eye on social media to see what brands we're onboarding next.
been a returning customers for a few…
been a returning customers for a few years! always stock the best asian skincare, great customer service too
4. august 2023
Uopfordret anmeldelse
Besvarelse fra Refresh Skincare UK
Thanks for the review and thank you for being a long-term customer :-)
Besvarelse fra Refresh Skincare UK
Thanks for the review :-) We use Royal Mail 48hr tracked delivery so that orders arrive fast. We've got big plans for new brands and products, so be sure to follow us on social media for the latest new product and brand news!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.