Marin & Attila Delivered our sofa today. I can honestly say I am 66 years old and have never come across two utterly professional, pleasant, polite and respectful men. They were brilliant.. Sofas g... Se mere
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Se, hvad kunderne siger
Marin and Attila arrived early and immediately assembled our furniture We were kept well informed as to when they would arrive. Both very polite and friendly. Great service from Poltrone through... Se mere
The owner of this business was a friendly and helpful guy who arranged everything and didn't even ask for a deposit which was very nice. On the day of the move, two guys arrived. They did what was... Se mere
Virksomheden har svaret
Excellent customer service. Notified us the night before and again before they arrived. Marin and Attila took great care with the sofa when unloading, carrying and placing the sofa. Assembled it perfe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission at Red Lion Removals is simple: to provide high-quality services for our valued customers. Our team goes above and beyond to cater to each project’s specific needs. Through open communication and exceptional service, we hope you’ll find what you’re looking for with our Moving Company. For more information or general inquiries, get in touch today.
Kontaktoplysninger
Unit P4, Capital Business Park, Parkway, CF3 2PU, Cardiff, Storbritannien
- 02920755862
- sales@redlionremovals.com
- redlionremovals.com
4,7
Fremragende
90 anmeldelser
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Marin & Attila from SCS Sofas
Marin & Attila
Delivered our sofa today. I can honestly say I am 66 years old and have never come across two utterly professional, pleasant, polite and respectful men. They were brilliant.. Sofas great too.
6. august 2026
Uopfordret anmeldelse
Great service from start to finish
Marin and Attila arrived early and immediately assembled our furniture
We were kept well informed as to when they would arrive.
Both very polite and friendly.
Great service from Poltrone throughout.
1. august 2026
Uopfordret anmeldelse
Marin and Attila
Marin and Attila texted to say they would be early and arrived when they said they would. They were very pleasant and worked quickly and cleanly. They installed and checked the sofas to see everything was okay. Very happy with the delivery.
30. juli 2026
Uopfordret anmeldelse
Great service
Great service, on time, quick install. Very happy, highly recommend.
30. juli 2026
Uopfordret anmeldelse
Marin and Attila were fantastic and the…
Marin and Attila were fantastic and the communication was great. This is the second I have had a sofa deliver from by them and both times the staff were faultless
25. juli 2026
Uopfordret anmeldelse
Kept informed and quick fitting
Although slightly late, I was kept updated for reason. When they arrived the quickly installed my furniture. Highly recommend.
24. juli 2026
Uopfordret anmeldelse
Excellent customer service
Excellent customer service. Notified us the night before and again before they arrived. Marin and Attila took great care with the sofa when unloading, carrying and placing the sofa. Assembled it perfectly and left without any mess or bother. Really recommend these guys.
25. juli 2026
Uopfordret anmeldelse
First Class
Excellent guys, polite and very well mannered and professional
24. juli 2026
Uopfordret anmeldelse
Delivery drivers Marin & Attila
Delivery drivers Marin & Attila were very helpful and kept me updated with their delivery time. They were also very careful and helpful when moving the sofa into my house.
23. juli 2026
Uopfordret anmeldelse
Great service
Marin messaged me night before delivery of our sofa from SCS. He was very polite over message and gave an approximate time which I was great full for. However whenI got the message and realised that SCS contracted out their deliveries I was worried due to bad past experiences of contracted out delivery services. I didn't need to worry the service from Marin and Atilla was excellent from the first message right through to completion. They were professional throughout, polite, and efficient. The sofa was assembled quickly and moved to where I wanted it and checked electric recliner worked before leaving. They took all rubbish with them and were in and out quickly. If I ever need to use removal company I would not hesitate to use these guys again. Thank you!
22. juli 2026
Uopfordret anmeldelse
First class service.
First class service.
Prompt arrival and very friendly
Thank you 😁
23. juli 2026
Uopfordret anmeldelse
Marin and attila were fantastic they…
Marin and attila were fantastic they quick and efficient tested everything a credit to there company
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Hi Katie,
Thank you so much for your kind words!
We're delighted to hear you were happy with our service. Your feedback is greatly appreciated, and we hope to be of assistance again in the future.
Kind regards,
The Red Lion Removals Team
Marín & Mihai were fantastic
Marín & Mihai were fantastic , great communications , polite & super helpful with no fuss
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Hi Robert,
Thank you so much for your lovely feedback!
We're delighted to hear that Marin and Mihai provided such a positive experience. We'll be sure to pass your kind words on to them. They'll really appreciate it.
Thank you for choosing us, and we hope you enjoy your new furniture!
The Red Lion Removals Team
Marin & Attila Were Outstanding
Outstanding service from both Marin and Attila. They took great care to keep us fully informed of their arrival time as they got delayed in traffic. Delivery itself was perfect, unpacked, brought in through narrow doorways then assembled and tested. If only all delivery drivers were as diligent and took as much care as they did. A credit to their company. Thank you both
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Hi Ian,
Thank you so much for taking the time to leave such a wonderful review.
We're absolutely delighted to hear that Marin and Attila looked after you so well. We know how important good communication is, especially when unexpected traffic causes delays, so it's fantastic to hear they kept you informed throughout. They'll be thrilled to know their care, professionalism, and attention to detail made such a positive impression.
Your kind words truly mean a lot to all of us, and we'll make sure Marin and Attila receive your feedback,hey'll be very proud to hear it.
Thank you once again for choosing us, and we hope you enjoy your new furniture for many years to come!
Kind regards,
The Red Lion Removals Team
Excellent service from the initial…
Excellent service from the initial correspondence to the last box being moved. A professional hard working team did the move led by Alex. Five stars is not enough they made a stressful event so calm and relaxed. I cannot praise them enough. We had the packing service which I would also recommend so much easier.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Thank you so much for your wonderful review and kind words.
Moving home can be one of life's most stressful events, so we are delighted to hear that Alex and the team helped make the process feel calm, relaxed, and hassle-free from start to finish. We will make sure your lovely feedback is passed on to Alex and the crew—they will be thrilled to hear it.
We're also pleased that you found our packing service helpful. A professional packing service can make a huge difference on moving day, and it's great to know it made the experience easier for you.
Thank you once again for trusting us with your move and for taking the time to share your experience. We wish you many happy years in your new home.
Kind regards,
The Red Lion Removals Team
Friendly & efficient
Friendly, efficient service from the initial phone call to the end of the job. They were quick to explain everything, answer questions, alleviate any stress. The guys that came to pack the van were ace! Super quick, and fitted it all in like a game of Tetris! 10/10 recommend them
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Hi Gilly and Danny,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you found the whole process friendly, efficient, and stress-free from the very first phone call right through to the completion of your move. Providing clear communication and reassurance throughout is something we always strive for, so it's fantastic to know that came across.
We'll be sure to pass your kind words on to the team as well. They will be thrilled to hear they earned an "ace" rating! Fitting everything safely into a van really can feel like a giant game of Tetris sometimes, and we're glad their hard work and experience made a difference.
Thank you again for your recommendation and for trusting Red Lion Removals with your move. We wish you all the very best in your new home, and if we can ever help again in the future, we'd be delighted to assist.
The Red Lion Removals Team 🦁🚚
Good job but removal men pretty cold
The owner of this business was a friendly and helpful guy who arranged everything and didn't even ask for a deposit which was very nice. On the day of the move, two guys arrived. They did what was asked of them and moved the furniture with care but what is usually a friendly and fun day with previous removers felt very clinical and there was no fun or chat as the guys just wanted to get it done (well) but it was quite a traumatic move for me and I felt I was just another job.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Hi Franceska,
Thank you for taking the time to leave a review and for your kind comments about the booking process and the care our team took with your belongings.
We are genuinely pleased that you found us friendly, helpful and trustworthy, and that the move itself was completed carefully and professionally.
That said, we must admit we were quite surprised and disappointed by the 3-star rating. From our perspective, we went above and beyond throughout the process, accommodated all requests made to us, provided a very competitive quotation, and delivered the move exactly as agreed, with care and without any damage or issues.
It is also worth mentioning that this was not a straightforward move. We collected items from two separate locations and, in addition, our team dismantled and reassembled the bed for you at no extra charge. These were services we were happy to provide because we wanted to make the move as easy and stress-free as possible. We believe these are examples of us going the extra mile rather than simply doing the minimum required.
We completely understand that moving home can be an emotional and stressful experience, and we are sorry to hear that the day felt traumatic for you personally. However, this is the first time we have heard that you were hoping for a more social or conversational experience from the removal team. Unfortunately, this was never discussed with us beforehand, nor is it something we specifically promise as part of our service.
Our commitment is to provide a professional, efficient, careful and stress-free move, and from your own comments it appears that our team carried out the work well and handled your belongings with care. For this reason, we feel that a 3-star review does not accurately reflect the level of service that was provided.
We also feel it is important to mention that reviews like this can have a significant impact on small businesses such as ours. A 3-star review inevitably lowers our overall rating and may give prospective customers the impression that we failed to deliver an acceptable service or that something went wrong during the move, which was simply not the case here. We fulfilled everything that was promised and, in our view, delivered a great service from start to finish.
To be completely honest, if accommodating additional requests, collecting from two locations, providing dismantling and reassembly services at no extra cost, handling belongings with care, and completing the move without issues results in a 3-star review, then it leaves us questioning what more we could realistically have done. We are always looking to improve, but in this particular case we genuinely feel that the rating does not fairly reflect the service that was delivered.
We always welcome constructive feedback when something has gone wrong or when expectations have not been met. However, in this case, we are struggling to understand what aspect of the service warranted such a low rating when the move itself was completed successfully and professionally. If, after reflecting on the service received, you genuinely believe that 3 stars is an accurate representation of your experience, then we are sorry to hear that. Of course, we respect your opinion, but we must honestly say that we strongly disagree with that assessment and do not feel it fairly reflects the level of service, care and effort that was provided.
Nevertheless, we appreciate your feedback and wish you all the best in your new home.
The Red Lion Removals Team
Disappointing
We used Red Lion Removals in 2023 for a long-distance move and were genuinely impressed by their care and professionalism. Unfortunately, our October 2025 move within Reading was the complete opposite.
Despite being a simple local relocation, the service was disorganised and at times careless. Belongings were emptied onto beds, clothes were crumpled into the bottoms of wardrobes instead of hung, and clearly labelled boxes were delivered to the wrong rooms. Essential furniture hardware was even left behind at our previous address, causing further disruption.
The result was a stressful, chaotic unpacking process that should never have happened. When my husband raised these issues and shared photographs, the company dismissed our concerns, denied the problems outright, and offered no accountability.
The stark difference between the two moves speaks for itself. The poor service we received in 2025—and the company’s unwillingness to acknowledge legitimate feedback—is deeply disappointing.
18. oktober 2025
Uopfordret anmeldelse
Excellent Service
Excellent company. We needed a house clearance at short notice. Everything was organised within a couple of days and the clearance was done quickly and efficiently. Would definitely recommend to others.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Red Lion Removals
Thank you so much, Caroline, for your lovely review.
We really appreciate you taking the time to share your experience. We understand that arranging a house clearance at short notice can be stressful, so we're delighted that we were able to organise everything quickly and provide a smooth, efficient service when you needed it most.
Your recommendation means a great deal to us and to our hardworking team. Feedback like yours is exactly what motivates us to continue delivering the highest level of service to our customers.
Thank you again for choosing Red Lion Removals. It was a pleasure to help, and we wish you all the very best for the future.
Warm regards,
The Red Lion Removals Team
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