we couldn’t be more pleased! Your customer care and professionalism in are second to none. Outstanding ! From the very start, your attentiveness and dedication to ensuring our needs were met ha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
for two weeks I am trying to get in contact with them to return an item and they don't answer my emails, my calls, not even the chat box on their website. It's impossible for me to get the return lab... Se mere
Virksomheden har svaret
I ordered a 4 person picnic hamper for our daughter’s birthday. The hamper is perfect, exactly what I was looking for. Unfortunately one of the plates was broken on delivery and I emailed the Red Ha... Se mere
The team at RedHamper were great when there was a problem with my delivery, they did not argue or complain, they simply dealt with it quickly & kindly, sending a new product immediately - and it was... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are an independent family run business supply a wide range of basketware. We are human behind the computer and will always try out best to keep every customer happy.
Kontaktoplysninger
6A The Old Station, SP51EZ, Salisbury, Storbritannien
- 01722447413
- orders@redhamper.co.uk
- redhamper.co.uk
4,1
God
43 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a hamper online but did not…
I ordered a hamper online but did not really give the company time to get it delivered, it was a gift. Ordinarily they would have dispatched the item immediately but were running a day or two behind. I emailed them for a refund and received a very courteous reply with a full refund back into my account in two days. This is the sort of service you would expect from a good company, this is why I am taking the time to write a review.
25. februar 2022
Uopfordret anmeldelse
Absolutely awful service and the hamper!
Absolutely awful service and the hamper looked like a child’s put together kit!!! The so called brass looking chains were unfixed and brittle and not the same length !! The basket was a type of plastic whisker ‘look a like ‘ also the stitching of the linking was so poor and looked like a child had stapled it together !!
The gentleman to whom I spoke to complain was rude and unhelpful to say the least …. The worst hamper and shopping experience I’ve ever had !!!
6. august 2021
Uopfordret anmeldelse
Besvarelse fra Redhamper
Umm, I wasnt rude to you, You called us and was rude to us questioning why the basket hadnt arrived. After investigating it we called you back to tell you. You had put the wrong post code on the delivery address. You never contacted us about the quality of the basket
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