Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Se mere
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktoplysninger
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 13 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
È stata la mia prima esperienza con…
È stata la mia prima esperienza con questa compagnia e devo dire che hanno superato le aspettative in quanto sono stati esaustivi e tempestivi belle risposte togliendo dubbi di qualsiasi genere.
Ho acquistato una prenotazione per 2 a Vienna ed é andata tutto come previsto.
They did a great job accommodating my…
They did a great job accommodating my travel plans . It was a wonderful expierence!
Jason provided excellent customer…
Jason provided excellent customer service. He was very helpful in sorting out the issue I was having with my redeem voucher and kindly completed the booking for me. I really appreciate his patience and assistance. Thank you, Jason, for making the process so easy!
Mon problème n'est pas règle mais elle…
Mon problème n'est pas règle mais elle a prit en compte ma demande, affaire a suivre
Very helpful and informed
Very helpful and informed. It was a great experience.
Excellent service!
Excellent service!! Issues resolved with no hassle.
Michelle with Redeem Vacation was amazing
Michelle with Redeem Vacation was very helpful and patient while assisting me. I'm big on customer service so I must say she did a fabulous job. She was very knowledgeable with what my concerns were. There was no long wait for a response. She was definately alert and aware. There was no area to improve she did an amazing job.
The idea is great but you can never get…
The idea is great but you can never get the hotel you want at the time you want so loose your money.
I would give this a wide berth.
Good customer service by Zharina
Redeem vacations was easy to navigate
Redeem vacations was easy to navigate, efficient and provided excellent customer support.
Overall a great place to stay
Overall a great place to stay. My only complaints are no pool and none of the ice machines we’re working
Great customer service and quick resolution
I had a very good experience with Redeem Vacations. I contacted customer support with a question about my vacation voucher, and they responded quickly and helped me find a solution that worked for me.
The communication was friendly, clear and efficient, and my issue was resolved very quickly. Special thanks to Michelle for her help and excellent customer service.
Very positive experience overall!
I received a voucher from redeem…
I received a voucher from redeem vacations. Easy to book, hotel was good. No complaints.
Great prompt customer service helped me to extend my vacation
They're always prompt when you need them. And they always try to work with you.If a problem arises
Cherrie was great
Cherrie was great, she provided me with exceptional service going above and beyond exceeding expectations. She understood my situation and provided solutions that actually helped and I appreciate that. No other representative mentioned what my options were.
We stayed at the Excalibur
We stayed at the Excalibur, and the hotel was very nice, clean!!! Checking in was easy on the kiosk. Room was been clean. Customer service was great.
Really easy experience and no issues
Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!
Redeem helped us to have a nice trip
Redeem is easy to use and work with. They provide several options of places to stay. We enjoyed our time away and Redeem made it easy for us to take a short vacation.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








