Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Se mere
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktoplysninger
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 13 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service - highly recommend.
I recently ran into some issues with a vacation I booked through Redeem Vacations (the trip was to Dubai and with the current situation I wasn't feeling safe going there at this time) and contacted them about my options. Marc reached out to me almost immediately after I sent my email. He was so helpful and professional. Great customer service. I highly recommend.
Great customer service
Great customer service. Make sure you’re well taken care of.
I recently plan a trip
I recently plan a trip, but my wife became ill and needed surgery which went that or trip was cancelled but I was able to talk to Redeem Vacations and we was able to reschedule for a later date.
My customer service representive was…
My customer service representive was very prompt and assisted me with help my client redeem her voucher.
Great experience
Great experience with amazing destinations! There were no issues with my booking and the company kept me updated throughout the process. I look forward to using again.
Assistenza di Jason ottima
Assistenza di Jason ottima, ha risolto il mio problema molto velocemente.
Grazie mille
Love everything about this hotel the…
Love everything about this hotel the cleanliness and staff!
Customer service great, travel options just ok
Customer service is great, but terms and conditions for travel are very limited. You also must pay additional taxes and fees, which come to at least $150 for the whole stay. Most days are not available and our hotel options were poor. If you want anything nicer than 3 stars or in the center (the same 3 stars) then you pay extra out of your pocket.
Very nice company and great to work with
Excelentes vacaciones
Lo que más me gustó fue la rapidez con que me respondieron ante un problema. Muy profesionales y pude disfrutar unas excelentes vacaciones
Booking was easy and redemption was…
Booking was easy and redemption was flawless. I saved alot of money on my vacation.
Amazing staff and clean very nice…
Amazing staff and clean very nice hotel! They had everything we needed! The only bad thing was that the pool wasn’t accessible and the bathroom door wouldn’t stay closed and when it finally did, I couldn’t get it back open for a while!
Great Customer Service
Erika in customer service was prompt and knowledgeable about how to book my trip.
Thank you SUPPORT TEAM
At first, I had no clue how to book my stay. But with a few chats with support, it went very well. Thank you. I'm looking forward to a wonderful time!!…
Great customer service
Thanks for your help with solving my…
Thanks for your help with solving my problem
Waikiki Resort Hotel
The hotel that was booked: Waikiki Resort Hotel was a fabulous hotel. It was clean, convenient, and walkable to most everything we planned. The staff was helpful and friendly, pool was great, rooms were comfortable and clean and the bed was comfy. Loved the whole week.
Not bad
I was unable to book in the original time frame and they gave me an extention. The reservation went well. Please note, we were given a room with 2 queen's so we had to pay to upgrade to a king. We stayed in Vegas so we also had to pay $55 a night resort fees.
Very efficient customer service
Very efficient customer service. Jason explained all my questions about redeeming the incentive.
Marc was very patient and he didn’t…
Marc was very patient and he didn’t hesitate to answer all of my questions.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








