Rebo Trampolines Anmeldelser 

730
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great trampoline - 8'x11' oval shape perfect for my son's long garden. Gives two little girls extra jump space. seems much bigger than their old 8' hexagonal. Not too difficult for two reasonably int... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Boxes damaged on arrival, photos sent in. Looked like I’d received someone else’s returns without the goods being repackaged. Customer service offered an apology, nothing more. Goods thankfully in... Se mere

Bedømt til 1 ud af 5 stjerner

Appalling dispatch time and customer service . No responce to email , but did answer the phone after 22 mins of waiting! Strangely enough they could see my email immediately I mentioned it . Ite... Se mere

Bedømt til 4 ud af 5 stjerner

Parcels arrived one day earlier than anticipated, two days after purchase which was great, although one box had opened...nothing missing though which was fortunate. Easy to assemble, and so far lots... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Legetøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Here at Rebo development and innovation never stops and we are constantly working on new product and categories, our most recent achievements include the Halo enclosure system & our Air Lock zip free enclosure entrance. We are extremely proud of our Safe Jump trampolines which were specifically developed for younger children and offer what we believe is the safest environment in the industry.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

730 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(730)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Quality Trampolines.

Website is a little tricky to navigate as the trampolines don’t show in the sections they should be in but the customer service team are fantastic. Then trampoline arrived fast and it’s fantastic, easy to put together and great quality.

So if you don’t mind spending a little more time trying to find the right trampoline then Rebo is a great choice.

28. marts 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Brilliant trampoline

Brilliant trampoline, great quality, relatively easy to construct. Really pleased with it! Only improvement would be email confirmation of order and better tracking of delivery.

26. marts 2020
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Boxes damaged on arrival

Boxes damaged on arrival, photos sent in. Looked like I’d received someone else’s returns without the goods being repackaged. Customer service offered an apology, nothing more.

Goods thankfully in okay condition, product is as expected. Purchase based on quality of product but sadly, the rest fell short.

22. marts 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered a spare part for my 10ft…

Ordered a spare part for my 10ft trampoline (enclosure support pole) to replace the one snapped during the recent storm as it was blown across the garden. It arrived promptly and fitted perfectly. Trampoline is also in great shape after 2 years of good use.

25. februar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Loved it .

Loved it .. had a problem at first with net been damaged .. sorted it straight out and give me a freebie all took 3 days from first call .. 1st class .. had it up in 2 storms anchor kit didn’t budge . Bouncing mat very good and net and other items perfect. No messing about .. but the safety mat that goes round is a bit thin

18. februar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Had the central fibreglass rods on my daughters trampoline break in a storm. Placed an order for replacements but initially the entire net was sent instead. This was promptly rectified with the correct part being dispatched and the company kindly allowed me to keep the net as a spare. Excellent all round service.

8. februar 2020
Uopfordret anmeldelse
Rebo Trampolines-logo

Besvarelse fra Rebo Trampolines


Hello Steve,

Thank you very much for you review.
We are so glad our team were able to work to help you :-)

Kind Regards
OutdoorToys

Bedømt til 1 ud af 5 stjerner

Poor quality trampoline and customer service

I have bought a rebo base trampoline 12 foot and despite paying the Rebo assembly service I have gone through 3 mats and countless springs and what’s worse have had v poor customer service.
U have spent over £250 getting the trampoline repsrung and remarked which considering I have had the trampoline 2 and a half years is appalling

As per your comment one of the 3 mats I have was sent as a ‘gift’ but this was only after waiting 2 months for parts to repair the trampoline and experiencing the worse level of customer service on a do called premium product.

31. januar 2020
Uopfordret anmeldelse
Rebo Trampolines-logo

Besvarelse fra Rebo Trampolines

Dear Tim,

I am very sorry you feel you have not received good customer service.

You mention that you have had to replace the mats three times, which I am sorry for, but we have replaced these for you and previously sent a free gift as a good will gesture.

I can see that you purchased new springs; unfortunately you ordered for a 12ft Air Launch and not the 12ft Base Jump. Understandably you wish to return these as they are not correct, but we do not offer free returns on unwanted goods.

If you wish to discuss this further, please e-mail us at info@outdoortoys.co.uk

Kind Regards
OutdoorToys

Bedømt til 5 ud af 5 stjerner

Absolutely love the look of the…

Absolutely love the look of the trampoline. Really classy looking. Both daughters do trampolining so needed a bouncy trampoline. they both think it is great. Enclosure was ripped but very quickly sorted out. Would definitely recommend.
Thanks

7. januar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service is excellent

Customer service is excellent. They helped me select the correct item. Once purchased online it was delivered within a couple of days. Really glad we chose a REBO trampoline.

24. december 2019
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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