bought a jacket and denim, the denim is fine, but the jacket is made out of horrible materials obviously because its already ripping, never even wore it. Poor stitching and also waited a long time for... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely abysmal. Similar to the other reviews, I placed an order in early September that still has not been fulfilled to this day. The company claims a “delay due to recent tariffs”, but is it real... Se mere
This company has been an absolute nightmare to deal with. I paid for an item that never arrived, and they’ve done nothing but dodge responsibility ever since. No product, no refund, and no real cust... Se mere
I had the same experience as someone very recently. I placed an order on 12/12/25 and never received anything other than an email saying they received the order. I emailed 2-3x and left a voicemail on... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop men's clothing - jackets, baggy jeans, sweaters, pleated pants, tops, knitwear designed in Asia.
Kontaktoplysninger
12224 BEL RED RD NE, UNIT 265, 98009, Bellevue, USA
- support@realtakai.com
- realtakai.com
1,2
Dårlig
218 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All the Clothing articles arrived and…
All the Clothing articles arrived and were great. But for my Retoure I sent out almost over a month ago, I still haven’t got my refund.
13. november 2021
Best Japanese brand everrrrr
13. november 2021
BEST CUSTOMER SERVICE
The REALTAKAI TEAM have one of the greatest customer support team I've ever talked to! They always respond fast, they're super accommodating, and really know how to satisfy their customers!
13. november 2021
Uopfordret anmeldelse
Took too long and the items were of…
Took too long and the items were of extremely bad quality.
13. november 2021
Besvarelse fra REALTAKAI
Hey,
We would love to help you with your situation. Please reach out to our customer support :)
Thanks
support@realtakai.com
nice top but took ages to arrive
13. november 2021
Great product even though it took a little longer than expected
Took a little bit of time to get delivered but was worth the wait. Product was as good as I expected it to be.
13. november 2021
Uopfordret anmeldelse
LOVE!
Excellent selection of clothing and great customer service. I had a problem with the sizing of clothes I ordered and they had it fixed within a couple hours. Ordered from here five times and always got my package in on time. Would shop here again.
13. november 2021
Uopfordret anmeldelse
I bought something and wanted a refund
I bought something and wanted a refund. I followed all the instructions and emailed for my refund to be processed, they have not returned my correspondence for over 2 months!
13. november 2021
Besvarelse fra REALTAKAI
Hey,
We would love to help you with your situation. Please reach out to our customer support :)
Thanks
support@realtakai.com
Such good quality material of the…
Such good quality material of the jacket. 100% worth it. I bought a cardigan for my boyfriend to wear and i even wear it as much as he does LOL.
13. november 2021
It takes a little while to get your…
It takes a little while to get your order but it’s worth it
13. november 2021
Great brand - remy
I got a jacket and a sweater. Everything came in on time and the quality was great. I love the overall aesthetic of this brand.
13. november 2021
Uopfordret anmeldelse
Just received my order
Just received my order, and everything was really good quality, and came in a timely matter. I would order again without hesitation.
13. november 2021
Uopfordret anmeldelse
Still haven’t shipped my order.
13. november 2021
Besvarelse fra REALTAKAI
Hey Brandon,
Thank you for your review,
Your order was shipped out yesterday,
You can track the order here with the link below,
https://t.17track.net/en#nums=LV343700895CN
As it will update on the next business day. I do apologize for the delays as the hoodie your ordered is one of our best selling and we've been running low on stock as a result.
Rest assured your order is still on its way and thank you for your patience.
If you have any other questions or concerns, email me "jayrealtakai@gmail.com"
Thank you again!
JAY
I haven’t received my order yet
The clothes look nice, & i’m excited to try them on… but I haven’t received my order yet. It said 5-7 day delivery on the website but it’s been over 7 days now & my order was just shipped today.
13. november 2021
Besvarelse fra REALTAKAI
Hello Thomas!
Thanks for your review!
I apologize for the delays, as we've been experiencing delays because of the holiday season.
With that being said, orders still need to be processed as that isn't included in the delivery/shipping time of 5-7 days. Meaning orders need to be packaged, and must go through customs processing (the step causing the processing delays).
For further information on shipping you can check out our link here, https://realtakai.com/pages/shipping
I do hope you try us again after this holiday season, and when you do you can use this code I've created just for you to use, "QMPZ7SSKMYF9"
Once the holiday season is over, our shipping times will be back to normal. Thank you your patience!
Dont hesistate to email me, "jayrealtakai@gmail.com" if you have any other questions. Thank you again!
Shipping is terrible
Ordered product at beginning of November and it has yet to arrive (Nov 11)
11. november 2021
Besvarelse fra REALTAKAI
Hello Amy,
Thanks for your review,
Your order is still on its way, you can track your order here with the link below, https://t.17track.net/en#nums=YT2131221272330100
Your order was was placed on NOV 4th and shipped on NOV 8th (we work only during business days) I apologize we try our best to ship our packages instantly, but increasing shipping speeds would mean increasing shipping costs to $40-50.
Please be aware, we are shipping out from Asia, not the USA, as every package is required to go through customs. With the holidays coming up, low staffing and electrical shortage in China there are some delays, but rest assured your order is still on its way.
As a result of these delays, I've created you a 20% discount code, that can only be used by you to try us again after the holiday season. "4R9TEWG5XRQK"
https://realtakai.com/discount/4R9TEWG5XRQK
I do hope you understand and thank you your patience, again your package is still on its way, as we ship from ASIA.
If you do have any other questions, please email me at "jayrealtakai@gmail.com"
Thank you!
JAY
The shipping is too slow
11. november 2021
Besvarelse fra REALTAKAI
Hello Jimmy,
I appreciate your review,
I apologize for the delays, as the product you ordered, "RT No. 1164 WOOLEN SHIRT" is low on stock and we we're low on supply on this product, resulting in the delay of your order.
Because youre in Asia, once shipped it'll arrive to you in 2-5 business days. I've gone ahead and refunded your shipping fee as a result of these delays.
Rest assured your order is still on its way :)
If you have any other questions or concerns, don't hesistate to email me "jayrealtakai@gmail.com"
Thank you! Have a great day!
JAY
Respect
Just got my second order a couple days ago and All i gotta say is It gets better and better. The quality of the clothing/jewelry is always A+and the shipping process was Even faster than my first order Im impressed and definitely recommend shopping here.
10. november 2021
I didn’t receive my order yet
I didn’t receive my order yet. It’s been 2 weeks after I placed an order on the product I paid for. Why is my product still in the same location for 5+ days?!
8. november 2021
Besvarelse fra REALTAKAI
Hey Isaiah,
Thanks for your review, I really appreciate your feedback.
Looking at your order, with the pandemic still going on, there are unconsistant delays as a result of low staff and flights/cargo heading to ALASKA.
Specifically looking at Alaska, because of the small amount of packages that come in and out from Asia.
With that being said, as a result of these delays, I've gone ahead and refunded your shipping fee and created you a 20% discount code that can only be used for you.
I do apologize for these delays, but rest assured, your order is still on its way.
Once the holiday season does end, shipping time heading to Alaska will be back to normal.
DISCOUNT
https://realtakai.com/discount/EGVQ3JMVZXV7. OR CODE, "EGVQ3JMVZXV7"
If you do have any questions or concerns, dont hesitate to email me at, "jayrealtakai@gmail.com"
Thank you!
JAY
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.