My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffl... Se mere
Virksomheden har svaret
First Delivery....Furniture Damaged. Only one out of four pieces received. Second Delivery....remaining three pieces, un-assembled, still in multiple boxes. When drivers tried to put together, real... Se mere
Virksomheden har svaret
Lane Nakao was our salesperson for the carpet we purchased. Lane did an excellent job. He kept us informed of all of the critical parts of the purchase: we knew when the carpet was delivered, he helpe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Hvidevareforretning
- Elektronikbutik
- Gulvforretning
- Butik med udstyr til hjemmet
- Madrasbutik
Skrevet af virksomheden
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Skrevet af virksomheden
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Kontaktoplysninger
1201 Steamboat Pkwy, 89521, Reno, NV, USA
- 7753374600
4,3
Fremragende
353 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New home
They loaded us up pretty fast and the products which were a stove and dishwasher are just excellent.I first went to Lowe's and they just screwed everything up and RC Willy came to mind that they also sell appliances and I'm happy went with them
16. september 2025
Besvarelse fra RC Willey - Reno
Hi Carol! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Glad to learn that you carry Speed…
Glad to learn that you carry Speed Queen. Pickup of the washer and dryer went smoothly.
5. september 2025
Besvarelse fra RC Willey - Reno
Hi Frank! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Easy online purchasing
5. september 2025
Besvarelse fra RC Willey - Reno
Hi Taiya! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Another job half done
They said they couldn’t take the new fridge up the stairs. But they took the old one down. When I got here they were gone and the new fridge was in the garage. Everybody wants to find a way out. There is no short cuts. Just do the work.
I’m 60. I had to get it up stairs and in my kitchen in the dark by myself. Way to go RC Willey. Thanks allot. We are putting it together now. I think we paid for you guys to do that. DO We GET Our MONEY back. ????? Propably not. My glasses got bumped off my head and broken.there went $600.00.
29. august 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Reno
Hello Andrew,
We apologize for the inconveniences and frustrations you had with your most recent delivery.
We have sent this over to our Reno delivery management for them to review internally.
We recommend reaching out to our customer service office for assistance with your order.
You may reach our customer service office at,
775-337-4600
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
The men that brought our furniture in Sparks, NV! in…
The men that brought our furniture in were wonderful! We had three deliveries and each time they were polite and friendly to us. We are RC Willey customers life! Thank you!
15. august 2025
Besvarelse fra RC Willey - Reno
Hi Rannda! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Super fast and easy
Super fast and easy. The only thing that I didn't like was the the Blue Rewards membership was automatically added to my cart and I had to adjust that before I checked out.
17. august 2025
Besvarelse fra RC Willey - Reno
Thank you for your feedback on your overall experience and for choosing to shop with us! Hope you have a great start to your week!
Besvarelse fra RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Amazing customer service
Tony was super helpful and kind. The delivery was smooth and I’m just incredibly happy to be in a new bed!
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Reno
Thank you so much Jake, for the 5-star review! We are so glad that our customer service team was friendly and helpful. As well, that our delivery team made sure your order got to you smoothly, we hope you enjoy your new bed!
Ordered online for in-store pickup
Ordered online for in-store pickup, website said it was in stock. Recieved email the next morning that it was intrransit to the store and should be available.that day. Email stated another email that item was available for pickup.
3rd day never received an email so at 1pm gave them a call, oh sure you item is here.
Just glad I called and did not wait for an emai.
23. juli 2025
Besvarelse fra RC Willey - Reno
I apologize for the inconvenience you have experienced with your online order. Our web developers are working on fixing this bug with our website, but we appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online order.
Greg was very helpful regarding product…
Greg was very helpful regarding product selection and potential followup discounts
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Reno
Hi Lawrence! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Ventless dryer dripping from bottom…
Ventless dryer dripping from bottom hose connection. Hose attached to bottom connection running up hill to drain isn't draining properly. Should have been attached according to installation manual which it isn't. Was going to fix myself but the included parts were taken away. Missing is the rear drain plug and the elbow hose connector.
D Miller sparks nv
13. juli 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Reno
Hi David! I apologize for the inconvenience and frustration you have experienced. Please call our Reno store at 775-337-4600 for assistance with your order. They are open from 10 am to 8 pm Monday through Saturday.
We have purchased everything from RC…
We have purchased everything from RC Willey since we moved to Nevada. We always get the protection plan because as they say if they can’t fix it, they will replace it. Well the one time we need. The warranty we are now told sorry it doesn’t cover anything if you want to fix your item you’re going to have to pay for it. We bought a recliner for $1400. The base is messed up not a hard fix. They ordered the base told us it was covered. The base gets here and I get a text message saying oh the base is here but you’re going to have to pay for it. It’s not covered. In confusion I call because I have the extended warranty and I’m told no it’s not covered by a very rude woman. I even spoke with my salesman. He was shocked and said no it should be covered well it’s not so beware if you spend the extra money at RC Willey you’re going to be burned They could care less about their customers
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Reno
Hi Angie! I apologize for the inconvenience and frustration you have experienced. Our records show that you purchased the rocker recliner as is at our Reno store. The extended warranty that you purchased is for the motor of the recliner. The rocker base and springs are not included in that warranty as they are not related to the motor. I recommend calling our extended warranty department at 801-464-2340 if you need further clarification on what is covered by the warranty you purchased. They are open from 10 am to 6 pm MT Monday through Friday.
Ordering online was easy
Ordering online was easy. Dryer has not been delivered and installed yet.. hope it goes well
11. juli 2025
Besvarelse fra RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always happy with the service
Always happy with the service, the people and the merchandise that we have ever bought.
9. juli 2025
Besvarelse fra RC Willey - Reno
Thank you for your feedback on your overall experience at our Reno location and for choosing to shop with us! Hope you have a great start to your weekend and that we see you again soon!
Talked to customer service in Reno
Talked to customer service in Reno, answered all my questions regarding delivery.
7. juli 2025
Besvarelse fra RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent customer service
Excellent customer service, reasonable prices. The yearly in-home delivery fee is well worth it. RC Willey is now my goto place for furnishings
3. juli 2025
Besvarelse fra RC Willey - Reno
Hi Ronald! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Besvarelse fra RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback. Please call our Reno store at 775-337-4600 if you need any assistance with your order.
Couches not delivered when promised and having to wait an additional week
We were supposed to get a dinning room table and couches on Wednesday, June 25th. The table was delivered but the couches were not. I understand that mistakes happen but what I didn’t appreciate the cavalier attitude towards the error. We were told that it would be another week until the couches were delivered. There was no effort put forth to have the couches delivered in less than a week. Again, I am okay with the mistake, but I am not happy with the lack of effort in making the situation better.
The 200 dollar RC Willey gift card towards another purchase is a continuation of the minimalist effort towards the errant delivery. The term discount is misleading to the customers reading your response. A discount implies RC Willey refunded money on the couches I already purchased, which would have been a nice gesture. That is different to providing a 200 dollar gift card that forces me to spend more money at the store in order to redeem my compensation.
22. juni 2025
Besvarelse fra RC Willey - Reno
Thank you for reaching out to us.
We apologize for the inconveniences with your recent orders.
We show that you have been given a discount for the inconvenience.
If you need further assistance, please contact the customer service team at 775-337-4600.
Their hours are M-Sat 10am - 8pm.
Besvarelse fra RC Willey - Reno
Thank you for your review.
We look forward to your next visit.
Besvarelse fra RC Willey - Reno
Thank you so much for the 5-star review Clara! We are so happy to hear that you love shopping with us, we hope we get to see you again soon!
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