Patti Strout's service is unparalleled. Her follow up and customer service were great all of the way through. I highly recommend using Patti at the Draper location.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
I bought a dryer on Friday. It said ready for pick up Saturday morning from Draper and when I called to pick it up Saturday afternoon, they said it should’ve said ready on Monday not Saturday. Very fr... Se mere
Virksomheden har svaret
We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... Se mere
Virksomheden har svaret
We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Hvidevareforretning
- Elektronikbutik
- Gulvforretning
- Butik med udstyr til hjemmet
- Madrasbutik
Skrevet af virksomheden
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Skrevet af virksomheden
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Kontaktoplysninger
13300 S 200 W, 84020, Draper, UT, USA
- 801-567-2200
4,3
Fremragende
365 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They always have what I am looking for
They always have what I am looking for, great quality merchandise and great prices
10. maj 2024
Besvarelse fra RC Willey - Draper
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
I have good experience with Julie who…
I have good experience with Julie who helped me pick the item I needed. She assisted prepping documents. But I have not that good experience with the finance department to apply for financing. After reporting to them they have me wait for long time to see if my application was approved. I was told it should just take 10-15 minutes. I had to go to follow up with them for my application. Then they will ask for my social security card which I didn’t have on me. I don’t think everyone who apply for financing brings the card to the store with them. I was very a poor experience with finance. Something close to selective case.
6. maj 2024
Besvarelse fra RC Willey - Draper
I apologize for the inconvenience you have experienced. We always recommend having your social security information when you apply for credit. Please call our Draper store at 801-567-2200 if you need any other assistance.
Evaluation of Delivery
The crew was on time and they were quick and efficient. There was no damage at all anywhere and they were very cordial and friendly.
2. maj 2024
Besvarelse fra RC Willey - Draper
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Delivery guys are AWESOME!
Delivery guys are AWESOME!! RCwillys systems are so messed up. I bought 3 washers and 3 dryers. They delivered 1 washer when they were supposed to deliver all 6. I had to call customer service to figure out why delivery guys only brought a washer. Second time they came to deliver the rest of washer and dryers no connection kits were on my ticket. Luckily AWESOME delivery guys brought connections kits because they noticed there weren’t any on ticket. I needed a stacking kit for my closet washer and dryer which they didn’t have with them. I had to call customer service again and service manager that was supposed to give me a call back didn’t. I then called my sales guy and he helped me get delivery guys to bring out stacking kit to finish the job. It shouldn’t have taken 3 trips for my purchase. Very sad RCwilly’s customer service isn’t what it used to be.
25. april 2024
Besvarelse fra RC Willey - Draper
We are sorry for the inconvenience with your washer and dryer orders.
We are happy to hear that the delivery drivers were able to get everything taken care of.
If you do have any other problems please call the customer service team at 801-567-2200.
RC Willey has always been there for us…
RC Willey has always been there for us when we needed furniture or appliance's..
22. april 2024
Besvarelse fra RC Willey - Draper
Hi Troy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Besvarelse fra RC Willey - Draper
Hi Jane! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
He was very knowledgeable and didn’t…
He was very knowledgeable and didn’t try to push anything on me. Also appreciated the service when this was set up for free interest on my account. Overall, my experience was very positive and greatly appreciated. Thank you!
13. april 2024
Besvarelse fra RC Willey - Draper
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
My order was voided twice by system!
My order was voided twice by their system after i had received confirmation of delivery and customer service couldn't fix it. Had to go the rounds with the sales associate to get it reordered. Now delivery is 4 days later than originally promised and that has now changed time already after confirmation! So frustrating! I've never had so many problems as I've had the last few days and we have been loyal customers for 20 years.
12. april 2024
Besvarelse fra RC Willey - Draper
We apologize for the inconvenience and appreciate you passing along your feedback. We recently switched to a new operating system and were experiencing some unexpected glitches that have since been resolved. We appreciate your patience and for choosing to be an RC Willey customer.
Great Experience!
Working with Cory Madsen was such a pleasure. He was super responsive and helped us through every step of the process! It was easy and you know you get quality products for the best price! If you need appliances, work with Cory and he will take great care of you.
9. april 2024
Besvarelse fra RC Willey - Draper
Thank you for the 5-Star review and feedback!
Nonexistent Customer Service
They will not accept returns for subpar furniture. We are done with RC Willey.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra RC Willey - Draper
Thank you for the review and feedback on this. We apologize for the inconvenience and for the negative experience you have had with us, we would like you to reach out to us at customer.support@rcwilley.com with some account/order information so we can look further into this for you.
I was working on a financial issue
I was working on a financial issue. There were several questions asked and answered during the process. It was a very good experience overall and I expect the issue to be resolved.
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra RC Willey - Draper
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Oscar and Daniel did a great job,clean…
Oscar and Daniel did a great job,clean and efficient, great service all around thank you
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra RC Willey - Draper
Thank you for the 5-Star review and feedback!
love the customer service
6. marts 2024
Besvarelse fra RC Willey - Draper
Thank you for the 5-Star review and feedback!
I would like to give a shout out to…Kelly Dyer
I would like to give a shout out to Kelly Dyer at the Draper store. He is retiring in a few days. A huge loss for R C Willey. He was a pleasure to work with. Super friendly and very helpful. Every time we needed something he was there. He took very good care of us. I love shopping at RC Willey for all our furniture. They have better pricing and better furniture than most stores.
29. februar 2024
Besvarelse fra RC Willey - Draper
Thank you for the 5-Star review. We greatly appreciate your business and for the kind words you had to share with us about your experience with Kelly Dyer!
Besvarelse fra RC Willey - Draper
Hi Sheri! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Too many sales people!!
Too many sales people!!! My husband and I went into RC Wiley's over the weekend to look at couches and recliners. The sales people would not leave us alone!!!
They have 20 sales people for every person in the store. We spent the entire time dodging and telling salespeople we were just looking. We would just get rid of one and another one would walk up to us 20 seconds later, we didn't have any time to discuss a plan amongst our selves and ended up so stressed out from this that we ended up leaving and buying from John Paris.
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra RC Willey - Draper
We apologize you felt you were unable to shop without being interrupted every few minutes to see if you needed assistance. We have passed your feedback along to that location for them to look into and see how to best address your concerns. Hope you have a great week.
When ordering online
When ordering online, I tried to use RC Willey financing but there was nowhere to click on that so I just used my credit card.
Also, it doesn’t say anything about taking away your old appliances that are being replaced.
25. februar 2024
Besvarelse fra RC Willey - Draper
Hello! I apologize for the inconvenience you have experienced. Please call our billing department at 801-461-3940 for any questions you may have regarding your credit account. They are open from 7 am to 8 pm MT Monday through Friday, except for holidays.
Always great products and service !
21. februar 2024
Besvarelse fra RC Willey - Draper
Hi Bruce! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
I don't like that what ever you buy at…
I don't like that what ever you buy at Rc Willey you have to put it together same us Walmart or Amazon. Can't find the furniture at the store to see how it looks.
17. februar 2024
Besvarelse fra RC Willey - Draper
Thank you for the review and feedback on this. The product you had bought is one of our Ready to Assemble items that are shipped directly to you from the manufacturer. We do offer a lot of options for locally delivered products by our Drivers that can be assembled upon payment of a delivery fee.
Very helpful customer service
15. februar 2024
Besvarelse fra RC Willey - Draper
Thank you for the review and feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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