I am reaching out regarding my order…
I am reaching out regarding my order #33488 (Tracking number: CH176029506AU).
I received a notification from Australia Post stating that my parcel is currently awaiting collection at Hillarys Post Shop in Western Australia. However, my delivery address is located in Biella, Italy (ZIP code: 13900).
It appears that Australia Post mistook my Italian postal code (13900) for an Australian suburb postcode and misrouted the package locally instead of processing it for international transit to Italy.
Could you please contact Australia Post to correct the international routing, or arrange a re-shipment to my address in Italy?





