Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a "garden shed engineer" I have found this company to be an invaluable source of metal stock. The online ordering system is easy to use, they cut to length and are happy to accept small orders, and... Se mere
Virksomheden har svaret
Bought a few bits and bobs off RM for some time now due to their very competitive rates and ease of cutting smaller lengths as needed. Recently dealt with Natasha regarding some pipe that i needed so... Se mere
Virksomheden har svaret
It is easy to navigate the sales site for exactly what you need, and I was amazed to find the exact seamless steel tube I needed for a repair on a 1940's motorbike, correct OD and wall thickness too.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør inden for metalindustrien
- Aluminiumsleverandør
- Kobberleverandør
- Metalleverandør
- Leverandør af plastprodukter
Skrevet af virksomheden
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Kontaktoplysninger
4,7
Fremragende
913 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gave them another chance after a year, should've known better
I used to use rapid metals all the time for my stock in the laser business. About a year ago their quality dropped badly, scratched plates, trapezoid cuts from misaligned guillotines and quality control fell off a cliff. To their credit they attempted to rectify with replacement orders but the same thing happened to the replacements. I stopped using them.
Recently my brass supplier was oos so I turned back to RM in the hopes that enough time had passed they'd sorted their game out. Sadly I was mistaken, 15 plates of polished brass ordered, every single one was scratched and damaged on the protected side, the backs of half were covered in some liquid that has caused rapid tarnishing, and yet again, misaligned cuts, although not as noticeable as the previous batches, but they're useless to my business. Lesson learnt, companies don't change. Don't order from these guys if you want the protected sides of metal cuts to be as advertised, they're only good for scrap and testing.
9. maj 2026
Uopfordret anmeldelse
A valued metal supplier
As a "garden shed engineer" I have found this company to be an invaluable source of metal stock. The online ordering system is easy to use, they cut to length and are happy to accept small orders, and the service is always friendly and reliable.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi John
Really pleased to see you have been happy with the service and products from us here at Rapid Metals. Thanks for the great 5 star review, we really appreciate it!
Regards
Natasha
Great source of metals
Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube and angle iron over many years. I'm less than 15 miles away so can collect my orders. I do miss their off-cuts bin, though. I used to buy metal from these to have in stock at home just in case I needed a bit of metal for a project.
24. april 2026
Besvarelse fra Rapid Metals Ltd
Hi Richard
Thank you so much for the great review, we are pleased to be your first choice for all things metal! We are hoping to have more off cuts available online very soon, so that should help you out with those extras you sometimes need! Or ask the team when you come in as they can let you know if there are any off-cuts available. If there is anything you need in the meantime, please head over to the website!
Regards
Natasha
Besvarelse fra Rapid Metals Ltd
Hi Cameron
Many thanks for the 5 star review, I'm glad to see you have been pleased with everything! We look forward to being of service to you again in the future!
Regards
Natasha
Good price
Good price, clear descriptions of products,and quick free delivery. Cannot fault service received
24. april 2026
Besvarelse fra Rapid Metals Ltd
Hi Ed
Thank you so much for the kind words, we are pleased to see you have been happy with everything! Thank you for the 5 star review!
Regards
Natasha
Supplied what I needed at a good price…
Supplied what I needed at a good price and with reasonably fast postage
24. april 2026
Besvarelse fra Rapid Metals Ltd
Hi Richard
I'm pleased to see you have been happy with the price and speed in which you received your order! Thank you for taking the time to leave us a great 5 star review!
Regards
Natasha
Excellent service…
Easy to order online and a great service with fast delivery
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi!
Thank you so much for a great 5 star review, it means a lot coming from one of our loyal customers! We look forward to being of service to you again in the future!
Regards
Natasha
Besvarelse fra Rapid Metals Ltd
Hi Graham
Thank you so much for leaving us a great review. I'm pleased to see you received your order in good time! We look forward to you r next order!
Regards
Natasha
Ordered on line on Sunday
Ordered on line on Sunday
Collected we'd afternoon
Price was great
Very happy bunny
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi Nigel
It's great to see you have been happy with our speedy service! Thank you for taking the time to leave us a 5 star review. If there is anything else you need, please don't hesitate to get in touch, or head to the website!
Regards
Natasha
From a model engineer perspective they…
From a model engineer perspective they have most things I need ,helpful staff that offer a superb service ,very good company to deal with
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi Kelvin
Thank you so much for taking the time to leave us a great 5 star review. We really appreciate it. I'm glad to see you have been happy with the service provided, we look forward to being of service to you again in the future!
Regards
Natasha
No Returns Policy
Not transparent about return policy on the web page leading to confusion, wasted money, an item I can no longer use and will put straight in the bin. Very few items on their site are returnable and customer service is poor. Delivery fees are very high for a small item. I will never shop here again.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi Lucy
I'm sorry to see you have left us a 1 star review. Further to the conversation we have already had regarding the return of your order, unfortunately as I explained, the order, as with most items from us, was custom cut so doesn't qualify for a refund unless it's faulty.
The item you received was, as described and as ordered, a 20mm Tube with a 1.5mm wall. I have checked the bar it was cut from and it measures accurately. You intended it to fit inside another item, not purchased from us, that had a 20mm I.D, which as I explained would not fit. You would need a smaller tube to allow for tolerance on both items. This doesn't mean the item is faulty, it means it was the wrong size that you ordered, which was an unfortunate mistake.
Our returns policy is clearly available on the website and it's clear when you are entering your dimensions and qty's at the point of ordering that it is a custom product. There is also a reminder before you checkout, to double check your measurements. The discount code I have sent you already is still available to use for any further purchase you make as a gesture of goodwill, and I have answered all of your concerns in full and promptly so I'm sad to see the customer service you have experienced described as poor.
You have very right to feel frustrated as the purchase did not work for you as you intended, but as I have explained, this is not because the product was supplied incorrectly. The discount code is still available and I'm sorry you feel like you have received poor service from us, that was never our intention.
Regards
Natasha
Brilliant service as always
Brilliant service as always. Really quick turnaround and good pricing on all materials
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi George
Thank you for taking the time to leave us a great review, It's good to see you have been happy with the service we have provided. If there is anything else you need, please get in touch, or head to the website!
Regards
Natasha
First class service
First class service. My first port of call for any metal requirements I have.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi there
So lovely to see we are your first choice for all things metal! Thanks for leaving us a great review, we look forward to your next order!
Regards
Natasha
EXCELLENT SERVICE
EXCELLENT SERVICE- GOOOD COMMUNICATION - FAST TURNAROUND - NO PROBLEMS
26. marts 2026
Besvarelse fra Rapid Metals Ltd
Hi Gordon
Many thanks for the kind words, we are glad to see you have had a great shopping experience with us! Thank you for taking the time to leave us a great 5 star review. We look forward to being of service to you again in the future.
Kind regards
Natasha
Metal cut accurately and fast delivery.
The website is very easy to use and specify what you want. The metal was delivered in about a week, which I thought was excellent as there was a lot of cutting to do, this was done very accurately. Highly recommended.
26. marts 2026
Besvarelse fra Rapid Metals Ltd
Hi Simon
I'm really happy to see you have been pleased with everything. We really appreciate you taking the time to let us know about your positive experience. If there is anything else you need, please let us know!
Regards
Natasha
Besvarelse fra Rapid Metals Ltd
Hi Nigel
It's great to see you have had a great experience with the team here at Rapid Metals, it does mean a lot to us! Thanks for taking the time to leave us a 5 star review, we look forward to being of service to you again in the future.
Regards
Natasha
Exact product
Exact product - and very quick (considering we live up north).
So yes - perfect.
Delivery person also was a can-do person (needed for dealing with heavy metal :)).
25. marts 2026
Besvarelse fra Rapid Metals Ltd
Hi there
Thanks so much for the great 5 star review, we really appreciate it. I'm glad you were able to find exactly what you were looking for! If there is anything else we can help you with, please get in touch or head to the website.
Regards
Natasha
Good customer service early pick up
I ordered 6 pieces of metal on Friday 20th after closing time, asked if it was possible for me to pick it up at around 13:00 on the 24th 1.5 working days, as I was near by for a car being serviced. My car service finished early and I was able to pick it up just after 11:30. Good customer service, they also carried it to the car for me. Thank you.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi Graham
Thank you so much for sharing your experience shopping with us at Rapid Metals, I'm so happy to see you have been pleased with the service you have experienced! Thanks for the 5 star review and we look forward to being of service to you again in the future.
Regards
Natasha
Besvarelse fra Rapid Metals Ltd
Hi Ben
I'm glad to see you have received your order cut accurately from us! Thanks for the great 5 star review, we really appreciate it!
Regards
Natasha
Excellent website and service highly recommended
Excellent website
Quality materials , accurate cutting
Good packing and reasonably quick turnaround
Have used Rapid Metals for some time and have had no problems at all.
Highly recommended.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Rapid Metals Ltd
Hi Richard
Thank you for choosing to shop with Rapid Metals, we really appreciate you taking the time to leave us a great review. It's lovely to see you have been pleased with everything! If there is anything else you need, please head over to the website!
Regards
Natasha
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.