Ramcricket.co.uk Anmeldelser 150

TrustScore 2 ud af 5

2,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered a cricket kit for my son on 23 April. Hadn't heard anything by 29 April so called Ram only to find out that when I ordered the kit, it wasn't actually in stock and wouldn't be with me until... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Ordered some cricket balls, junior size. They sent me the wrong size by mistake and have ignored all 3 emails I've sent asking to sort out an exchange. What poor customer service and a bang average c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years. I contacted customer servi... Se mere

Bedømt til 2 ud af 5 stjerner

I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cricketbutik

Oplysningerne kommer fra forskellige eksterne kilder

Having sold cricket balls, cricket training equipment and clothing for over 10 years, alongside our involvement in rugby, we have a passion for the sport and the experience to produce high quality products for all levels of teams. Supplying over 3000 schools, universities and clubs during this time, alongside individuals, we are able to offer incredible deals to keep you training to the highest level in both the on and off seasons.


Kontaktoplysninger

2,1

Under middel

TrustScore 2 ud af 5

150 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Service

Order arrived on time and in perfect condition. Was kept updated at all times with hourly delivery slot.

4. maj 2018
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

You dispatched the wrong items

You dispatched the wrong items - not happy!

28. april 2018
Uopfordret anmeldelse
Ramcricket.co.uk-logo

Besvarelse fra Ramcricket.co.uk

Hi There

I am sorry to hear you have received an incorrect item. I have emailed you directly so we can get this sorted for you ASAP.

Kind regards

Dave Packer

Ram Cricket

Bedømt til 1 ud af 5 stjerner

Rubbish Communication

I placed an order and received an order confirmation. I assumed everything was okay and it would be dispatched asap.
Had to call and ask where the goods were. I was informed goods were out of stock and they were hoping to have them back in the following week. Lady apologised that I had not received an email to that effect.
This is unacceptable. I should have been told when I placed the order that they were out of stock and given the option to cancel and go elsewhere.
I needed the goods urgently so feel let down. Will not use this company again.

25. april 2018
Uopfordret anmeldelse
Ramcricket.co.uk-logo

Besvarelse fra Ramcricket.co.uk

Hi Susan

My sincere apologies for how you feel your order was handled.

We had a delay on an incoming order hence we were unaware at the time of order that we wouldn't be able to dispatch that day, unfortunately, Rachel, who you spoke to did not find that out before your call so again apologies on that. We have put in place more vigorous processes within our operations team in order to avoid this going forward.

I believe you have now been refunded for this. If you have any further issues please contact me on david@ramcricket.co.uk.

Bedømt til 4 ud af 5 stjerner

Great service

Great service
As a slight improvement - could do with a tracking module for receipt of deliveries and possibly preferred delivery times

25. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Still waiting for my order

Still waiting for my order.
It has been promised on two occasions.
Ordered and paid for on 6 April.

17. april 2018
Uopfordret anmeldelse
Ramcricket.co.uk-logo

Besvarelse fra Ramcricket.co.uk

Hi James

Sincere apologies for the delay in this order reaching you.

I can see that this order was dispatched earlier this week and is now at the Parcelforce hub being processed for delivery tomorrow on Parcelforce tracking IL3455655 .

We will refund your shipping cost as this has clearly taken too long.

Kind regards

Dave

Bedømt til 1 ud af 5 stjerner

Goods not received and no response to…

Goods not received and no response to emails

26. marts 2018
Uopfordret anmeldelse
Ramcricket.co.uk-logo

Besvarelse fra Ramcricket.co.uk

Hi there

Apologies for the delay in your order arriving. I can see that this was processed on the day of the order and dispatched with our courier Parcelforce. I am investigating with them now and will update you as soon as I know more.

Kind Regards

Dave

Ram Cricket

Bedømt til 5 ud af 5 stjerner

Perfect

Very helpful and polite when I telephoned them. Very competitive prices and prompt delivery. Will happily buy from them again the next time I need some more cricket equipment.

19. februar 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy

Very good product and quickly rectified parcel force’s error. Thank you very much.

4. februar 2018
Uopfordret anmeldelse
Ramcricket.co.uk-logo

Besvarelse fra Ramcricket.co.uk

Hi Robert

Having tracked your order I can see it is now out for delivery today with ParcelForce, the tracking number is XA7857036. Apologies for the there seems to have been a delay with our courier so I am investigating that with them. By way of an apology for the slow delivery, we have refunded your freight charge in full.

We are sure the product will live up to expectations for you and thank you for the order.

Kind regards

Dave

Hi Robert

On Friday the item was received back to our warehouse showing that the delivery was attempted on the 5th and 6th of February. Following on from those attempts the parcel was waiting for collection from the local Parcelforce depot. You should have received a card highlighting this from Parcelforce. If that has not happened on this occasion we will take this up with ParcelForce. I will call you tomorrow in order to arrange a good time for delivery which will enable you to be in to sign for it.

Kind Regards

Dave

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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