Rally House Anmeldelser 

958
TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered 8" softee football, received 4" ball. Requested free return and was denied unless I drive 45 mins to nearest store. Alternatively I could pay $8 for return shipping label. I feel when misadver... Se mere

Bedømt til 5 ud af 5 stjerner

I came to the store & was assisted by Jeremy. He was exceptionally helpful, polite, patient & efficient. He went above & beyond locating a shirt & I honestly have to say I’ve never encountered (& I’... Se mere

Bedømt til 5 ud af 5 stjerner

I had to return 2 items today the day after Christmas and Marianna waiting on me and she was amazing. She found another store where items are now gonna be shipped directly to me . She was so knowledge... Se mere

Bedømt til 5 ud af 5 stjerner

This was my first time shopping here, and on Christmas Eve! I was greeted by many "Elves" (associates) eager to help me. Haley D. was delightful, patient, and knowledgeable. I didn't see the exact... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer. In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition. Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

958 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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4,1

Alle anmeldelser

(958)

380 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I was at the Collegeville PA location…

I was at the Collegeville PA location on Dec 21 at night and Peter and the employees that night were amazing. Peter helped me while on FaceTime to my family in Florida to pick out the right Eagles gear for them. I visit every time I’m in Pa. They are the best

21. december 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Why are you products marked up from the original tag?

I like being able to find what im looking for as far as sports merch, in a town that has no other store like this. What i dont like is the fact that the items are priced so high. Recently I purchased 3 items as a gift. I went to tear off the price and and found 2 other tags with a lower price underneath the price that I paid
Why are you marking up merchandise? Its not just a few cents either, this was $5-$10 different

21. december 2025
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Bedømt til 5 ud af 5 stjerner

Fantastic Customer Service !!

I went to the store near 97th and Quivira - Oak Park Mall area to find a specific MLB Tshirt. The store was loaded with merchandise and people. I looked around at the Tshirts on a few racks but couldn’t find the specific one. A clerk asked if she could assist me and I showed her a photo of the shirt. She asked me to follow and we made our way towards the rear of the store through a maze of racks. She went to a cubbyhole structure and stooped to the lowest cubby pulling out a folded tshirt. The exact one and size that I needed. I was so impressed with this woman - I could have never found that tshirt on my own. Great customer service !!!!

13. december 2025
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Bedømt til 5 ud af 5 stjerner

Easy it find

Everything is grouped according to teams which makes it super easy to find what your looking for. Staff was friendly and hemlock.

20. december 2025
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Bedømt til 5 ud af 5 stjerner

Lions Apparel

There was a lot of Lion's stuff to choose from and the cashier was very friendly and efficient. Not being much of a shopper I appreciated how easy it was to get what I wanted and to be taken care of.

18. december 2025
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Bedømt til 2 ud af 5 stjerner

40% Off Jerseys oh sorry but not YOURS!

When I walked in, I saw the sign 40% off jerseys. That is exactly what I was there for, score. I told the
Employee which Jersey I was there for and a course Worthy #1 jerseys were an exception to the 40% off. This was the most expensive and biggest present my 7-year-old was asking for from Santa. I have 4 children in total so Christmas gets expensive as is. I was disappointed and put it on hold to see if I could find it cheaper on Market Place in Kansas City as I am from Wichita. No luck.

The employee was unable to give me an explanation of why. It was just disappointing.

I would give my experience a five star, the employees were super nice and super helpful. The store was clean and organized, alot to look at. But not being able to get the 40% off dropped my review down to a 2 star.

17. december 2025
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Bedømt til 5 ud af 5 stjerner

Met first thing with friendly…

Meet first thing with friendly personal. Asking questions i was guided to Savannah. She was bubbly, energetic, knowledgeable. Guided me to best possible choices. Then as I returned to check the staff made additional suggestions with correct sizes. This completed my purchase just in time for Christmas.

18. december 2025
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Bedømt til 5 ud af 5 stjerner

Wonderful Customer Service!

Had a wonderful customer service experience with Rally House yesterday! I had ordered a shirt for my son for Christmas last week and received an email on Dec 12 that it was wrapped and awaiting carrier pickup. By Dec 18 the status had not changed and I despaired of receiving the shirt on time especially since we will celebrate on Dec 22 because my son has to work on Christmas. I contacted the online chat and got Holly who was wonderful. She promised to expedite delivery of another shirt and when I told her we would celebrate on the 22nd she kindly upgraded my package to next day delivery. It just arrived and I am extremely pleased! In fact went to my local Rally House (Brentwood MO) this morning and bought two more shirts! Big shout out to Holly! I will be telling everyone about your great customer service!

18. december 2025
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Bedømt til 1 ud af 5 stjerner

Terrible AI customer service

Terrible AI customer service, can’t talk to a human being to resolve your issues! On customer service page you can’t touch any of the phone, text or chat buttons they don’t respond! Really difficult and frustrating dealing with any concerns on your orders. Need customer service with human beings! Finally after several hours and texting with AI I found a hidden number and resolved my issues with a lady who was extremely helpful! Phone number with a human being was hard to find almost hidden 😢. Terrible experience and will never order from Rally House again 😞. Will continue to shop the stores but never order from them again, processing and shipping takes a long time to complete. AI customer service is pitiful and useless!

18. december 2025
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Bedømt til 2 ud af 5 stjerner

Went in last minute looking for gift…

Went in last minute looking for gift for an Angel tree person, asked about cowboy scarves, was told just past the cups. The guy just kind of walked us over , but half way turned around and went back to the register. I guess because we went in like 15 minutes to close.They turned off the music. I ask oh what time do ya close we still had a good 10 minutes, was going to look around more but felt rushed. I totally get it, Ive worked retail during Christmas time, but this actually the time to shine. Honestly, I don't plan on returning.

14. december 2025
Uopfordret anmeldelse

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