I paid £220 for a pair of Quoc shoes which fell apart within about ~200 miles of riding. Great brand and styling but I am afraid the quality was the opposite. And their customer service is non existe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Se mere
Virksomheden har svaret
My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... Se mere
Virksomheden har svaret
I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om QUOC
Skrevet af virksomheden
QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Kontaktoplysninger
London, Storbritannien
- info@quoc.cc
- quoc.cc
4,5
Fremragende
211 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy site to use
Easy site to use. Great communication throughout transaction. ibboughtvthe wrong size so had to exchange. effortless process.
Great service.
19. april 2025
Besvarelse fra QUOC
Hey Cath,
Thank you so much for your kind feedback — we're really glad to hear you found the new website easy to use and that the exchange process was smooth!
We're always working to make the shopping experience as seamless as possible, so it's great to know the communication and service met your expectations. If you ever need anything else or have any suggestions, we're always here to help.
Thanks again for taking the time to share your experience — we really appreciate it!
Shattered dreams, but maybe next time
I was very excited to get the Gran Tourer XC, at a sale price. I made my purchase and was looking forward to getting my new shoes. A week later, I received an email that my order was canceled because of low inventory. My dreams were a bit shattered. I still want the model, but probably can't afford the available colorways at the full price.
18. april 2025
Besvarelse fra QUOC
Hey Ptor,
Thank you so much for taking the time to share your experience with us — we truly appreciate it, even if the circumstances were disappointing.
Firstly, we want to sincerely apologise for the frustration and letdown this caused. We completely understand how exciting it is to score something you’ve had your eye on — especially at a great price — and how disappointing it is to have that moment taken away. Cancelling your order was absolutely a last resort, due to low stock levels after a busy period, and we’re genuinely sorry you were affected.
We’ve since reached out via your personal email, so please do check in with us if you’d like to continue the conversation — we’d love to help however we can.
If you're still interested in the Gran Tourer XC, I’d be more than happy to assist with colour options, sizing advice, or future availability. We’d love to help you find a pair that works for you.
Thank you again for your patience, your support, and for giving us the opportunity to put this right.
Great fit and Craftsmanship
I am normally size 38 in shoes, however I choose the 39 for extra space when pedaling. The shoe fits perfectly, the quality is pure craftsmanship and it is beautiful colors. The shipping was also done very fast!
16. april 2025
Besvarelse fra QUOC
Hey Jennifer,
Thank you so much for your lovely review!
We’re delighted to hear that you’re enjoying the fit, craftsmanship, and colours of your new shoes. It’s great that sizing up worked perfectly for you — and we’re especially happy that you appreciate the attention to detail and quality we put into every pair.
We also aim to make sure our shipping is as efficient as possible, so it's wonderful to hear that your order arrived quickly!
If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to accompanying you on many more rides ahead!
Superior costumer service
Superior costumer service, fast and very helpful and communicative.
17. april 2025
Besvarelse fra QUOC
Hey Claudia,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service team. We take great pride in being responsive and supportive, and it’s great to know that it made a difference for you. If you ever need any further assistance or have more questions, feel free to reach out — we’re always happy to help!
Besvarelse fra QUOC
Hey Martin,
Thank you so much for your kind words! We’re thrilled to hear that you're happy with your shoes. We always strive to provide not only high-quality products but also excellent customer service. It means a lot to us that you had a great experience. If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!
Haven’t arrive
I can’t say anything, because there’s a problem of a clearance delay, that you should know, then, I can say nothing
15. april 2025
Besvarelse fra QUOC
Hey Eduardo,
Thank you for your feedback! We really appreciate your understanding regarding the clearance delay. We always strive to ensure a smooth process, and we do apologies for any inconvenience caused. If you have any further questions or concerns, feel free to reach out. We look forward to serving you again in the future!
Lovely shoes
Got it a size too small but its my bad because long time havent use uk size, but the shoes are nice and well support, thats pretty crazy compare to the weight its coming in. Love it, would buy another pair but a size bigger :)
15. april 2025
Besvarelse fra QUOC
Hey Peter,
Thank you so much for your lovely feedback! We're really happy to hear that you're enjoying your new shoes and that they're offering great support. Sizing can definitely be a little tricky sometimes, especially when switching between sizing systems, but we're glad you found the right fit. If you ever need help with sizing advice, we’re always here to assist!
Comfortable shoes
Great fit and guide for getting the right size. The shoes fit perfectly and feel comfortable.
14. april 2025
Besvarelse fra QUOC
Hey Nicolae,
Thank you so much for the 5-star review! We're thrilled to hear that you found the sizing guide helpful and that your new shoes fit perfectly. Comfort and fit are so important to us, and it’s fantastic to know that we delivered on both for you. We hope you enjoy every step in your new shoes, and if you ever need any further help or advice, we’re always here to support you!
A easy and efficient exchange
Purchased a pair of Escape Off Road's, however the fit was too small. The exchange procedure via the portal was easy and efficient to use. Delivery was quick as well. I'II definitely buy from QUOC again in the future.
14. april 2025
Besvarelse fra QUOC
Hey Martin,
Thank you so much for your feedback! We're really glad to hear that the exchange process was easy and efficient for you — that’s exactly what we aim for. It’s great to know you were able to get the right size quickly and without any hassle. We truly appreciate your support and look forward to welcoming you back to QUOC again in the future. If you ever need anything else, we're always here to help!
Excellent super fast service and top…
Excellent super fast service and top quality comfortable shoes
14. april 2025
Besvarelse fra QUOC
Hey Simon,
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and that you're enjoying the comfort and quality of your new shoes. We always aim to make the whole experience as easy and hassle-free as possible, from placing your order to getting out on the road. Your support means a lot to us, and we look forward to helping you again in the future!
Great product
Great product! Shipping took a bit to initiate but once it was in progress it was smooth from there. I really appreciate the option for free returns in case the shoes didn't work out. Luckily they did.
9. april 2025
Besvarelse fra QUOC
Hey Gaby,
Thank you so much for your feedback — we're really glad to hear you’re happy with the product! We do apologise for the initial delay in shipping; we’re continuously working on improving this part of the experience.
It’s great to know that the free returns option gave you peace of mind, and even better that the shoes turned out to be the right fit!
If you ever need anything or have more feedback to share, we’d love to hear from you.
Great shoes unbelievable price for the…
Great shoes unbelievable price for the quality of them well recommended
9. april 2025
Besvarelse fra QUOC
Hey Grayson,
Thank you so much for the feedback — we're really glad to hear the quality lived up to your expectations and that the price made them accessible for you. It means a lot to have you with us, and we’re proud to have you as part of the community.
If there’s ever anything you need, don’t hesitate to reach out!
as I’ve come to expect from Quoc
Very prompt delivery and the product it’s really excellent.
9. april 2025
Besvarelse fra QUOC
Hey,
Thank you so much for your kind words!
We’re really happy to hear that your delivery was prompt and that you're pleased with the product — we work hard to ensure our service and quality live up to expectations, so it's always rewarding to hear when we've hit the mark.
If there's ever anything else you need or any way we can help, please don’t hesitate to get in touch.
Thanks again for your continued support!
excellent quality and feel
15. oktober 2024
Besvarelse fra QUOC
Hey Martin,
Thank you for the feedback! That means a lot.
If there’s anything else we can help with — sizing, styling, care tips — just give us a shout. Enjoy the ride!
The shoes look cool and sleek but they…
The shoes look cool and sleek but they aren’t as comfortable as other cycling shoes I’ve had.
3. april 2025
Besvarelse fra QUOC
Hey Gerald,
Thank you for your feedback, and we do apologise that the shoes aren’t as comfortable as you expected. We understand that finding the right fit is crucial, and we truly apologise for any discomfort you've experienced.
Fit can vary greatly from person to person, and it’s important to us that you have the most comfortable experience possible. We know that foot shape, arch, and other factors can play a big role in how shoes feel. What works for one rider may not work for another, and that’s why we’re here to assist with sizing and adjustments.
We’d be happy to help with sizing or offer advice on how to get the best fit for your feet, whether that means adjusting the lacing system, trying different insoles, or exploring sizing options. Our goal is for you to feel fully satisfied with your purchase.
Please feel free to reach out, and we’ll do our best to help you resolve this.
Besvarelse fra QUOC
Hey,
Thank you so much for your kind words! We're really glad to hear the shoes look good, feel comfortable, and that your delivery was smooth and hassle-free — we work hard to ensure this experience for every customer. If you ever need anything or have any questions down the line, don’t hesitate to get in touch.
Comfort, Function, and Walkable!
I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time couldn't hold up against the hills I had to walk along the way. As it's a cycling shoe, the soles of the Weekends are stiff as expected. They're also a little slippery (be careful on stairs!) And they're incredibly comfortable and reasonably wind resistant on the bike! The fit is incredible and I would love it if they made these as a regular trainer for every day use!
5. april 2025
Besvarelse fra QUOC
Hey Donna,
Thank you so much for taking the time to leave such a thoughtful review! We're glad to hear the Weekend Cycling Shoe held up well during your rides and gave you that extra comfort and walkability.
You're absolutely right that the sole is on the stiffer side, and we appreciate the feedback about stairs—we'll definitely pass that feedback along to the team.
Thanks again for your support.
Very helpful and timely customer…
Very helpful and timely customer service. Fast shipping!
18. marts 2025
Besvarelse fra QUOC
Hey Alida,
Thank you so much for your kind words! 😊 We're thrilled to hear that you found our customer service helpful and that your order arrived quickly. We’re delighted that our service met your expectations. If you ever need anything else, we’re always here to help. Enjoy your new gear!
Besvarelse fra QUOC
Hey Cam,
Thank you so much for taking the time to leave a review!
We’re thrilled to hear your shoes arrived quickly and that you’re enjoying both the comfort and style—it's exactly what we aim for! We’re so glad we could make your experience a great one from start to finish.
If you ever need anything or have any questions, we’re always here and happy to help.
Thanks again for being part of the QUOC community!
Standing By with PrettY ShoeS
I followed fitting instructions for shoes l ordered yet both were too small in toe box. I wrote 2 other reviews as your questions to me me.
Very expensive purchase to not be able to use!
JB STARK USMC-USANG RET
UnderGrounD AdventureS ContinueD
PTSD Foundation of America So-Cal Chapter
Warrior Built Foundation
28. februar 2025
Besvarelse fra QUOC
Thank you for taking the time to leave a review, and we sincerely apologise for the inconvenience caused by the fit issues you experienced.
We completely understand how frustrating it can be when shoes don’t meet your expectations, especially after carefully following the fitting instructions.
We’ve since reached out to you personally to address your concerns and provide further assistance. We always encourage customers to get in touch with us directly if there’s any uncertainty about sizing or fit, as we’re here to help and ensure you have the best possible experience. Moving forward, we’d be happy to offer personalised sizing recommendations to help you find the perfect fit.
We also understand that you found the toe box too small on your GTXC and Weekend Cycling shoes. Since these two models have different fits—one designed for casual cycling and the other for off-roading—we’d love to know a little more about your cycling background so we can recommend the best options for your needs.
Thank you again for your feedback, and we’re committed to making sure you have a great experience with us in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.