Quingo Scooters Anmeldelser 536

Fantastic service/sales person and follow up. Really enjoying the freedom/independence that the Quingo provides❤️❤️❤️

The scooter excellent for the price and the team dealing with advice on how to purchase good. Also customer service excellent along with the technician

Great friendly serive, very helpful, good at understanding the needs you have, and finding what works best for you as a person, I've just been away, as I booked a break just after I order my scooter, it is now my life line, and gives me some of my independence back, and great not to be struggling away and hurting with the pain. The scooter is really comfortable and really easy to use, I love the 360 turning, it makes it so easy to move around on it. Thanks for giving me back some life, I'm having lots of adventures on it, and love taking dogs for walks too.

The rep Catherine Sutherland came out when she was supposed to where we went through what my needs were and the model which would be suited to me. We carried out the demonstration with ease and we discussed the best finance details, safety aspects, warranty and the customer care and support available.
Our delivery rep explained again the details of operation and asked if we had any questions.
All in all a very knowledgeable base of reps and a company I would recommend.

Swift, thorough service for my mother. They took into account her needs and ensured the scooter was fit for purpose before she purchased. They could have sold her a more expensive model but wouldn’t due to the fact it would not fit in her car. It’s not all about the sales here!

Just what I wanted to get from a to b

From my first contact through to delivery Quingo have been very professional in every department. All people that are employed within the Company are so friendly, knowledgeable and caring from the Managing Director down. I would highly recommend Quingo to anyone. Fantastic product. Thank you.

We ordered a scooter for mum, it came on the 5th of June,but well within the 14 days of the cooling off period mum decided it wasn't for her, we contacted Alex on the 14th June, he came to our house on the 17th and said I will tell them when I get back to the office but you won't hear anything till July as the they are busy taking orders, and you will get your money back within 28 days, it's now 14th of August, still waiting for money to be returned and scooter to be taken. We have call, we have written and still we wait. We wrote to mark Nicholas, sent email to staff.
My poor mother who is 88 is getting stressed over it all.
You should know our name, telephone number etc as contacted you so many times.
But it's Mrs kemp. Invoice number 2406014
You have mum's telephone number and mine, plus my email address as have email T chxxxxxbers, spoke to Alex various times. We sent you proof that we contacted Alex way before the 14 days via a screen shot. He actually called this week as he knows we wrote to mark Nicholas and said we will give you a good will gesture of £900 which we don't want, we want our money back and the scooter gone.
You are causing mum stress. Is that how you treat an 88 old woman.

Efficient,polite and informative people I dealt with.
The scooter appears to be sturdy without looking ugly.A little more than I intended to pay,but compared to other makes it is value for the money. The big bonus was the flexible payment terms,I didn't have to dig too deeply into my savings.

Wouldn't buy from them again you find difficult getting in touch and if you have a fault it takes time hand problem with docking system if I had been out they couldn't come had to leave car unlocked on drive which in valdted my insurance and I had paid full asking price had the feeling that only interested in getting your money

This company has no morals they think nothing of ripping an elderly gentleman out of £5,500.00 Shame on you Quingo 😡

For all claims to the Brilliance promolgated by Quingo
I found my Scooter to be Heavy,cumbersome ,very feeling of being unsafe Whilst riding it.
Sold to me as portable machine - it was anything bot portable - suitable to be disassembled for transportation by car.”WEIGHS A TON” partner &self could not lift it .
Company not very helpful . Repairs long winded to fix
Leasing contract unable to be terminated.
Felt that I hoodwinked overall. Would NOT recommend trolley or company. Very Pricy.

Note. Quingo were trying to resolve, but their clock ran out I purchased a used Quingo elsewhere.

I’d read a selection of Quingo reviews on Trustpilot, from one star to five, and believed them all. I completed a contact form expressing interest in something that could take my weight (145kg) and also be stowed in my SUV, which I knew would narrow my choice to the Flyte and the Plus. A lady called who arranged a demo at which my questions could be answered.
He arrived promptly and suggested he come inside to talk, first, He asked lots of questions, the relevance of which I could not see, and I tolerated this for a little while. But all I really wanted was to sit in the two scooters of interest, assess their comfort, try out the five-wheels idea, and have some of my questions answered. But this was difficult to get across as being more important than the forms he was completing, the financing or the insurance he was telling me about, or getting through his pitch. Eventually my impatience grew to the point where I felt able to be blunt, which did the trick.
He'd brought five scooters with him - a different seats on each, but he was unable to tell me which seats were compatible with which scooters – or their costs. But I did learn Quingo’s claim, that all their chairs are ‘adaptable in height, width and depth’, actually meant an engineer’s visit rather than simply tugging a lever; and that the same isalso true of their ‘Feet Forward Adaptive Foot Plates’. Apparently, doing it myself would invalidate the warrantee!
I was also told the MK2 Docking station came free with the Quingo Flyte, which is at odds with their website which sells it as an added option at £900.
The experience left me rather flat. How can I possibly trust this company? Well, I cannot, so I won’t be buying a Quingo. This, actually, is a real shame, because their scooters seem great. The five wheels provide great stability; the ‘adaptive’ foot plates were comfy even for a big man with size 14 shoes; and some of the chairs were also really comfy.

The company arranged a appointment to demonstrate the scooters saying that there was no pressure to buy one. The next day I had a phone call to change the appointment to the following afternoon where she insisted on doing a credit check before she came. The following day was when the appointment was due but no one turned up. So I rang up once again and was told that the appointment had been cancelled. I found the staff not very helpful. Suggest that you look elsewhere for a mobility scooter.

The sales man Russell was very caring polite and was very helpful about the size and fitting of the scooter and which scooter was the right one which means my daughter has no problem getting out and about now as she was limited as to where she could go the 5 wheel scooter is amazing and would recommend any one to visit quingo

All of your sails reps were polite and kind, they helped me in every way they could. I've been on it now into town it feels very comfortable to use and easy.
THANK YOU

The demonstration and operation was very good and the bonus being that they came to your home in your own environment.
When the scooter was delivered the technician took great pain to demonstrate the setting up of the docking station and and operation of the vehicle.

very professional company vey happy with the quality of my scooter thank you

Really pleased with my Quingo scooter

Excellent service from all the team at Quingo.