Terrible service. Purchased £140 worth of shorts from website a week ago.. No confirmation of purchase. Pending transaction sat there for a week with no explanation. Phone lines not excepting calls... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I sent an item back to Quiksilver - no contact from them after the courier confirmed it had been returned to them. 4 repeated emails were ignored. Response only received after I disputed the transacti... Se mere
I’ve used this brand for around 30 years… always shop bought, really… and still have some very old items I still wear. My daughters have taken many of my vintage items. For a period in the 2000s, it... Se mere
Quality control isn't quite rite, threads coming off everywhere. Lots pulled out and entire row of thread. Poor from a big company like quicksilver
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service!
Terrible service!! Returned a pair of shorts for a refund as they didn’t fit. They received them back at their warehouse but no refund or response arrived! I’ve emailed their customer service with all the details and the tracking and proof of posting but all you get back as a response is an automated reply saying wait 10 working days. It’s been over 10 days and still nothing every time you try to contact them it’s an automated response and you can never speak to or get a reply from an actual person. It’s a truly awful system and service & company do not use! I’m now contacting my bank to start a dispute to get my money back
Good quality clothing good prices
Good quality clothing good prices
Still haven’t received order
Still haven’t received order. No feedback on customer service.
Perfect fit - Look good …. Even on a mature beach bum!
Fast service - good communication
Perfect size on all items
Usually we buy a couple of items from online stores and send back the sizes that don't fit. With Quicksilver, all the items we had bought fitted perfectly, and the quality was pretty good too.
The company say they do free returns but don't accept if tried on
The company say they do free returns. However they will not accept a return if the item is out of its package and worn. Therefore you cannot try for fit.
A great choice of products and the…
A great choice of products and the service has been superb so far.
Been buying quiksilver for over…
Been buying quiksilver for over 50yrs,its still one of the top brands out there,great clothing, well made,reliable and reasonably priced
Don't be fooled by the .co.uk
Don't be fooled by the .co.uk. Quiksilver is run out of Europe in the UK. I ordered mens swim shorts, and they were too small. Tried to contact them for a return label, nothing, tried twice more, nothing. You may as well chuck your money in the bin. I will not be ordering from Quiksilver again. How are global brands getting away with this piss poor customer service?
havnt recime my order after 10 days and…
havnt recime my order after 10 days and i tried to call to many times :/ really bad experience
Always good
Always good experience with quiksilver.. fantastic brand, good quality products. If is a winter or summer always quality clothing…
Quality
Fast delivery, quality products, accurate sizing and good value for money.
Avoid If You Ever Need to Return Anything
The quality of the clothing was good, but unfortunately the sizing came up too small, so I had to return my order.
The worst part has been the returns process. My parcel was returned over a month ago and I still haven’t received my refund or any proper update from either Boardriders/Quiksilver or Evri. I’ve contacted both companies multiple times and have only received automated responses or apologies for the delay, with nobody actually helping to resolve the issue.
Really disappointing customer service and communication. I would not recommend ordering unless you’re prepared for a very frustrating returns experience — or potentially forfeiting your money altogether.
Awful rerun service and lack of contact
Don't bother wasting time and money…
Don't bother wasting time and money buying from them. These people are USELESS when it comes to delivery or customer service! Been waiting over a month for 2 items to be delivered.
Great quality cargo shorts.
Gargo shorts
Good range of clothing plus good quality all round . Web site is easy to navigaite
Fast online ordering & delivery & love…
Fast online ordering & delivery & love my new cool fleece.
Been a while…
Haven’t bought a pair of Quicksilver jeans for 20 years. Was worried the quality would have suffered but I was pleasantly surprised 👌
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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