Quality Diamonds Anmeldelser 

The service at Quality Diamonds is absolutely A1 and they are well deserved of their 5 Star rating. Paul and Dan were extremely helpful and accommodating each step of the process, providing insight whenever needed and going above and beyond to help me find what I was looking for and I’m extremely happy with the finished product. Have now popped the question and my Wife to be absolutely loved the ring! Will definitely be back for the wedding bands

Wonderful service from Paul and Daniel. I got an engagement ring which I still love nearly a year later.

They operate with honesty and integrity which is all you need in this industry.

I can't speak highly enough of Quality Diamonds and Daniel at the Hatton Garden office.

In late 2022, I was looking at engagement rings and had no idea where to start. By chance, I stumbled upon QD, and their consultation service offers a chance to talk things through and better understand what we were looking for. Daniel was kind, patient and extremely knowledgeable and even shared his own personal stories, which was so helpful for what can be a difficult and pressuring experience in other stores and salespeople. He accommodated us as we needed 2-3 meetings and time to explore our options. We narrowed it down, had the diamond shipped over, and even got a Halo setting for a great price, and the delivery and quality were incredible! My (now) fiance adores her ring!

Fast forward to Feb 2024, we are looking at wedding rings, and I had complete trust Daniel and QD would come through again. We found the perfect wedding ring well within our budget, and placed a deposit that same day. Daniel even offered to polish the rings before our big day.

I can't wait for the wedding ring to arrive, and I am excited to continue working with QD and Daniel in the years to come!

Aman

me and my husband have been seeing Daniel at Hatton Garden, very happy with the service, we have been given, very clear and honest information about the bespoke engagement ring i am purchasing from him, and also a wedding band i am going to purchase once my engagement ring is completed. we will definitely be recommending quality diamonds to our friends.

Went to a few shops around Hatton Garden which felt quite sassy and impersonal, then ended up at Quality Diamonds - spent time with Daniel to buy my partners engagement ring, was very helpful and educational and she ended up loving it! Now in the process of buying our wedding rings, would recommend to anyone!

Paul was great help when deciding on a diamond engagement ring. Choosing a bespoke diamond setting became a smooth process once we reached out and quality diamonds offered their support. We’ve decided to go back to them for our wedding bands as a result. Great service. Highly recommended.

Brilliant experience buying an engagement ring - Daniel, Paul and team were absolutely fantastic from start to finish and I can't recommend them highly enough. Me and my partner are delighted with the diamond and ring, thank you.

Daniel was so responsive and helpful in my search for a new stone for my ring setting. I was looking for something quite specific but nothing was too much trouble and he always went above and beyond to help me find what I was looking for.

We recently purchased our wedding rings from Dan at the London office,
His assistance was invaluable when we bought the engagement ring we didn’t even think to go elsewhere.
Thanks again Dan, you are a star!
I’ll be back soon for some earrings 😊

Quality Diamonds, have been so unbelievably efficient with sourcing my ring, when I needed to return it to have it resized and re engraved due to the resizement they did it with no hesitations, they even payed for the cost of me returning it to them. When I sadly said I was going to need a refund on the ring after all as my partner and I split up they were happy to accept the refund. I have felt truly looked after through this process of sourcing my ex fiancé's wedding ring. Would truly recommend and will be returning to them for more purchases in the future. excellent service! Real humans doing real work. Fantastic!

Beautiful engagement ring, high quality and fairly priced. I initially found QD through their excellent website and so had in mind which setting I was looking for. One weekend in December I was in Hatton garden so I called to ask if I can come in and Daniel Ferragamo booked me in with a few hours notice. From the start Daniel was very professional and highly informative regarding what to look out for in a diamond for maximum brilliance. This was a refreshing experience compared to that of other jewellers on Hatton Garden high street. Daniel was always very responsive to emails and questions I had. Before long I had picked out a stone and setting which was ready within the promised timeline during a busy Christmas period. I couldn't fault the initial buying experience and guidance from Daniel. After the proposal the ring required a resize in early January which was carried out and delivered to us via tracked post on time, as promised.

Up to this point the service had been excellent but I reached out to Daniel because I felt the ring shank was a bit thin and the overall shape was different after the resizing. I was concerned that this could affect structural integrity long-term. Daniel happily offered to send it in to the workshop to have the ring built up, which I was delighted about. However, I was a bit disappointed to have left the ring with them for almost a week whilst being told different things by the team. In the end no further work done as they deemed that the ring was in a normal condition post-resize. Perhaps there was some miscommunication but it felt like it was a bit of a waste of time and an apology for this hiccup would have gone a long way. Due to this, I have dropped a star from an otherwise 5/5 experience. Overall, I still recommend QD and Daniel for purchasing diamond jewellery and would consider returning.

I was referred to quality diamonds and specifically Daniel by a friend. Daniel was very responsive and helpful, we communicated by email before I visited and Daniel had got some options ready based on our emails. No pressure, and lots of information. Clearly a knowledgeable team and really are interested in helping you make your purchase special. Thank you for your help. Would definitely recommend. Even my partner commented on how friendly and helpful everyone was during her resizing. Great communication through out.

From the moment I met Daniel I knew I was in safe hands! First class service throughout!

Highly recommend and I will be back later this year with my fiancé (who loved the ring) choosing our wedding bands.

I am so pleased I found this company, weeks of trawling eBay and the Internet for a quality 2nd hand ring with the 4 C's in mind had left me none the wiser.... Found QD and decided to use their ring design and order feature on the website, within an hour I'd chosen the metal, style, cut, size and budget, so easy. Paul and Amber were great with their communications, professional and friendly, if only all companies were like this. The ring arrived today, wow, its a beauty, even nicer than I'd expected, well done QD.

Delivery was extremely quick and the quality is excellent.

A massive thanks to Daniel for his expert advice and patience. The experience was a pleasurable one, and after several long conversations with Daniel, I was left feeling very confident and satisfied that I/we had chosen the right diamond. The service and expert advice I received was excellent and the finished product was stunning! I would highly recommend Quality Diamonds to my family and friends.

Outstanding service.

I was referred by a friend, from the moment I called I was taken care of.

I had the privilege of working with Daniel to find my girlfriend her ideal engagement ring. Daniel went into excellent detail, made sure I understood everything I needed to know and was completely honest with me throughout the process, at no point did I feel pressured or unheard or aggressively sold to.

If I could give 6 stars rather than 5 stars I would.

Within 3 weeks we had a perfect match to what my girlfriend wanted. Now I can’t wait to pop the question.

Thank you so much! I will certainly be back.

Sean

I ordered a loose diamond from Quality Diamonds then in a week time, before the stone arrived to UK, I decided to change a stone and they agreed to do it for me without any extra costs. They managed quickly deliver the item as I had a tight deadline, were keeping me posted about the status without any chasing. Replied clearly to all my questions. Happy with my experience

Wearing these diamond earrings always makes me feel special, and they've become a cherished part of my jewelry collection.

Best shopping experience ever!

I was really lucky to meet Daniel in the London office, he has guided me through all the process in an experienced and honest way. He was very supportive and nice. Best quality/value I have found in the market.

Amber has been also very helpful and quick with the delivery process.

Thank you very much for your time and help!