Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Se mere
Virksomheden har svaret
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Se mere
Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Kontaktoplysninger
38A Holmethorpe Avenue, RH1 2NL, Redhill, Storbritannien
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived promptly and was a great fit!
25. april 2025
Really happy as I could buy my…
Really happy as I could buy my favourite jeans that m&s no longer do at around half the price
28. april 2025
Brands appear genuine
Easy to negotiate website. The brand I purchased does appear to be genuine, items I have seen previously in the stores. Delivery is timely and items well packaged. Sale prices seem fair.
28. april 2025
Item as described and arrived on time.
25. april 2025
Birthday present for my wife present for my wife that…
Birthday present for my wife that arrived promptly, it was very reasonably priced with free delivery, hoping she likes it
25. april 2025
Deliberate mislabelling
Ordered pair of size 10 jeansSent pair of size 12 jeans with size blanked out. Tried emailing just bounced back as undeliverable. Tried Facebook messenger had reply saying was 10 with waist size 27 inches. Asked me to measure, this I did was 29inches ie size 12. Replied to this fact and have had no subsequent reply. Have waited 3 days before giving this review.
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Quality Brands Outlet
Dear Sian,
We're sorry to read your review. We're unsure why you or us had issues receiving your messages. Our email is operational 24/7 and the team here work Monday to Friday and normally respond within 24 hours (more often quicker).
We did receive a batch of M&S jeans which the factory had mislabelled. We therefore re-sized the garments against the M&S size templates which we know very well. However, as this was a manual measuring process, and we are human, we can make mistakes.
We do apologise if you did not get a reply, this will not have been on purpose but only through systems issues on one side or the other. We don't actually monitor our Facebook Messenger which has now been added to our list of contacts to monitor thanks to your message.
Best wishes
Will
Customer Service Team
Quality Brands Outlet
Would not buy from again as ignored the email and call regarding a defective dress
Bought a dress for my daughter for work which looks like a second. It had pulls on the body and the piping has a defect. I emailed the email given, no response. I rang and left a message with all the details and no contact. All she wanted was an exchange for the same one without the issues.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Quality Brands Outlet
Dear Customer,
I'm really sorry to read your review. It's very unlike us to repsond to a message. However with no further information supplied with your review we cannot investigate this further. All I can say is that we are sorry about the experience your had with us. We take all feedback on board.
Best wishes
Customer Service
Quality Brands Outlet
Wrong size
I ordered a size 8 (the tags said size 8) but the jeans that arrived were huge with a waist of 30 inches. However once I contacted the customer services they were quick to send out a returns bag and another pair. It was all very efficient and timely.
24. februar 2025
Besvarelse fra Quality Brands Outlet
Thank you for leaving feedback. Even better when it's 5*
Have a lovely day
best wishes
Customer Service
Quality Brands Outlet
Easy ordering quick delivery very…
Easy ordering quick delivery very pleased with the dress I ordered
24. februar 2025
Tried all the stores and all out of…
Tried all the stores and all out of stock of the items i wanted and there the items were on the quality brands outlet. One click and all ordered and delivery was speedy. Items where cheaper than in the original store, delivery excellent and one happy customer thank you.
24. februar 2025
Great site for designer bargains
Great site for designer bargains. Got a lovely skirt for my granddaughter. Perfect fit and was dispatched and delivered very quickly . Would use this site again
29. januar 2025
Besvarelse fra Quality Brands Outlet
Thank you for leaving feedback. Even better when it's 5*
Have a lovely day
best wishes
Customer Service
Quality Brands Outlet
Carhartt or 'Carhartt'?
I purchased a Carhartt WIP jacket reassured that I was purchasing a genuine item at a great price considering how expensive Carhartt items are usually. Upon receiving the item I was initially sceptical about the quality, but again believed I was purchasing from a reputable organisation. I didn't wear the jacket much at first, however it is now clear to me from the quality of the garment, and from seeing other genuine jackets of the same style that this is not a genuine Carhartt product. I have contacted Quality Brands but they have not responded to my emails.
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra Quality Brands Outlet
Dear George,
We're sorry to read your review. We're struggling to find any communication from you prior to this review. It's very unlike us to not respond to communication when received and always want to deal with issues quickly and efficiently.
As for the Carhartt product you received, we have no doubts that it is genuine Carhartt, we work hard to protect our brand and reputation and do not want to get associated with counterfeit or bad quality items. Without knowing more detail it's hard to respond in-depth but please be reassured that we do take all feedback on board and try our best to deal with issues.
Best wishes
Customer Service
Quality Brands Outlet
Besvarelse fra Quality Brands Outlet
Thank you for leaving a review. We're glad you're happy with your purchase.
Best wishes
Customer Service
QBO Team
Good service and great value
30. december 2024
My purchase was,as described and came…
My purchase was,as described and came quickly
30. december 2024
Besvarelse fra Quality Brands Outlet
Thank you for taking the time to leave a review.
Best wishes
QBO Customer Service Team
Great coat!
I recieved a beautiful coat at a fraction of the original price. Delivery was prompt & I would use this company again.
25. november 2024
Besvarelse fra Quality Brands Outlet
Thank you for taking the time to leave a review.
Best wishes
QBO Customer Service Team
I’m really pleased with my purchase of…
I’m really pleased with my purchase of a White Stuff Maxi skirt. Great quality (as you would expect from this brand) and great bargain price.
25. november 2024
Besvarelse fra Quality Brands Outlet
Thank you for leaving a review. We're glad you're happy with your purchase.
Best wishes
Customer Service
QBO Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.