Terrible service - can never get a hold of the Canary Wharf receptionist to make an appointment or ask a question. They are not welcoming in the clinic. None of the exercises my therapist has given me... Se mere
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Se, hvad kunderne siger
I went to Pure Sports medicine to see Aisling- women’s health. The experience has been empowering and the results made a big difference within a couple of weeks. Aisling gave me very manageable exerci... Se mere
Virksomheden har svaret
5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a trauma... Se mere
Virksomheden har svaret
I’d just had a procedure on my back and booked physio to keep recovery on track. The clinic cancelled multiple sessions on the day—I didn’t complain and asked for another therapist: “fully booke... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are an expert team of sports medicine and musculoskeletal specialists, dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.
Kontaktoplysninger
116 Cromwell Road, SW7 4XR, Storbritannien
- 02035951231
- media@puresportsmed.com
- puresportsmed.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jordan @ Canary Wharf
Jordan has been an excellent Physiotherapist and a good support over the 9 or so months that I was seeing him. When I first met him I was pretty limited with what I could do physically due to my injury, but he steadily got me back to full ability, educating me along the way about maintenance and injury prevention when I return to training / daily life. I would definitely recommend him!

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Fantastic experience with Huub - 5*
Fantastic experience with Huub over the last few months.
Thanks to his expert advice and progressive programme, I am now able to compete and train at my highest ever level, totally pain-free (knee and back trouble previously). Can't recommend Huub enough for anyone looking to grow strength, flexibility and perform more effectively. 5*

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Friendly reception in arrival
Friendly reception in arrival, backed up by very good initial appointment and discussion on the difficulties and back pain I was experiencing. Sessions with Tony Robinson and Alice Mason got to the root cause, a program of soft tissue massage and exercises to release a trapped nerve were carried out which relieved and eliminated the pain. A very good result.

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All round great experience
I've been visiting Pure Sports in Bank for 3 months ahead of an upcoming snowboarding trip. Nick G has been great in helping me build up strength and confidence in my knee which I have not had for years. The facilities are also great and the use of the gym between sessions is particularly helpful. Would highly recommend!

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Excellent treatment
Excellent treatment, first rate facilities - brilliant clinicians, great understanding of my clinical needs - highly recommended.

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My back issues sorted by Zachary in…
My back issues sorted by Zachary in four visits - I'm extremely happily surprised by this result

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Whilst I can’t give a review on…
Whilst I can’t give a review on treatment, I spoke to someone this morning who was passing on messages between myself and someone else who works at Pure Sports Medicine - after the Bupa website said they can help with neurological problems, I get told they can with a doctors referral which I said I can get, and I explained what had happened and hear in the background ‘can we help someone that had a brain tumour/stroke’ who had a response of ‘oh no we can’t do that’ making me feel awful about myself and getting help, so I wouldn’t recommend trying to get help from this company.

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Friendly and professional service
From the reception/admin staff to the consultant everyone was professional, knowledgeable, helpful, and friendly. Brilliant customer service and most importantly they resolved my medical issues, after months of struggling to get a diagnosis.

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Great rehabilitating massage
Have had several back/shoulder/neck massage sessions with Emanuela at Canary Wharf branch. Superb! Very professional and friendly approach. Hits the spots with perfect strength and intensity. Thank you.

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Transformation in mobility, and discomfort gone
Having had chronic shoulder and neck pain for many years post a series of dislocations and fractures and subsequent surgeries I visited Ruby (Sports Massage) at the Kensington Clinic for help with an acute flare up. She really helped manage that, but referred me to Ash (Physio) to further explore issues.
Having been through this several times I was a little sceptical - but I’ve genuinely been amazed at the progress made. As a regular gym goer, there were a number of exercises I thought I’d never do due restricted movement etc, but the analysis and approach from Ash was far broader than the acute injury I came in for - as such, range of move has greatly improved (and as a result so has my training). Plus complete relief of the chronic pain I’d come in for…
I can genuinely say that circa 3 years after a spinal fusion this is the most comfortable my neck has ever been…

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Jordan very helpful
Jordan was hugely helpful, quickly identifying my back issue and, crucially, giving me practical, manageable exercises to do each day to solve the problem. Highly recommended.

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Sophie Whitehead is brilliant at…
Sophie Whitehead is brilliant at alleviating neck and shoulder pain (due to bad posture re desks, working on laptops, iPads etc). 2 sessions with her and it was gone and that was 1st massage in over 2 years. Can't recommend highly enough.

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Nearly two years on from taking a…
Nearly two years on from taking a course of exercises prescribed to me by Dean Sutton at PureSport Bank, I still have recurrent knee pain and arm pain from a pinched nerve in my neck. I went to Dean for exercises for osteoporosis and he encouraged me to lift weights that were just too heavy for my level of fitness. I did voice a concern that perhaps my joints were not ready for that degree of loading, but was brushed aside. PureSport initially gave me some free physiotherapy when I reported the injuries, (which actually made my knee a lot worse) but when I asked for compensation, they cut me dead. I have since paid a huge amount of money to various other physios, trying to recover, and I have even seen knee specialists, but it seems that the damage is permanent and I will always have a fragility in my neck and knee which translates into regular bouts of pain if I go beyond certain set limits of activity. I am beyond angry about this as I had never had any pain before I went to PureSport. PureSport did not take proper care of me, they wrecked my fitness, and I bitterly regret ever having contacted them.

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Professional and competent doctors
Professional and competent doctors, accountable, amazing service.

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Would highly recommend
I have been seeing Andrew at the Canary Wharf branch regularly since October 2020, following a knee injury requiring surgery. Andrew's knowledge really helped any worries leading up to the surgery and he was always patient with the many questions I had. The care after the surgery was also brilliant, always ensuring that I had a plan to follow, so I knew roughly when I could get back to doing sport.
Less than 2 years post surgery, I am now back to climbing and running, with my first half marathon coming up in a month! I would highly recommend Pure Sports Medicine.

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Great service, thanks for the support
Great physio, really helped my recovery from back injury

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Aisling -- best physio!
I've been going to Pure Sports for a couple of years now and have seen major improvements in my neck and shoulder pain -- which previous doctors have been unable to improve with injections or other exercises. Aisling is an amazing physio that keeps the sessions energetic and fun with lots of variety. Her positive attitude on top makes it all a joy! Thank you!

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Top quality treatment and empowering advice
I briefly lost control of my body when I was hit during a light sparring session. I then started to develop pain in both hands. I saw Dr James Noake, who I had previously seen for a knee issue, at Pure Sports Medicine Bank the next day. James was attentive and reassuring. He sent me for a MRI of my cervical spine, which revealed severe cervical stenosis at 2 levels which was causing radiculopathy (pain from nerve root impingement). James organised a referral to a spinal consultant who recommended surgery. I wanted to explore all of the surgical and non surgical options. I discussed this at length with James - including by email when he was on holiday - and he organised a second opinion from another consultant. That consultant confirmed that I needed surgery both in order to protect from further injury or degeneration and to enable me to return to full activity.
To be told that I needed significant surgery was a real shock. James put me back in the driving seat. The discussions I had with him, and the second opinion for which he referred me, enabled me to make decisions about my care with a full understanding of the risks and benefits, and the alternative courses of action.
It also reflects my experience with him when he treated me for my torn medial meniscus. He explained the surgical and non surgical options. I wanted to try conservative (i.e non surgical) treatment, which is effective in about 2/3rds of cases. When that failed, I had surgery, which has been completely successful.
I am extremely grateful to James for his support, advice and treatment. His medical judgement is first rate. And his approach is to empower informed patient decision-making, which is very important to me.
Thank you, James!

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I attended Pure Sports at Chancery Lane…
I attended Pure Sports at Chancery Lane clinic for physioptherapy on my shoulder injury by Claire Park. The treatment and care were absolutely excellent and I was delighted with the service.

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Successful shoulder injury rehab.
I worked with Jordan to resolve a stubborn shoulder pain that was I was struggling to shake. He was very pleasant to deal with, and readily formulated an effective treatment plan which quickly yielded results. He used my feedback combined with testing data to monitor progress and ensure the program was responsive to my needs. Exercises (supported by clear explanations, demonstrations, and rationale) were varied, avoiding any sense of rehab as a ‘chore’. This was supported by encouragement and positive reinforcement throughout. Each time I’ve needed physio support, I’ve had a very positive experience from the Pure Sports Med team. Would recommend highly.

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