I’m genuinely surprised by the overall rating, as I’ve had nothing but excellent customer service from Pure Scented, both over the phone and via email. I’ve gradually started moving away fro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute superstar of a company! It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented! It's a help for tiny businesses like mine just star... Se mere
Virksomheden har svaret
I bought 3 small tubs of mica, one was really easy to open, the other 2 were impossible. I tried everything before contacting customer services who advised to open with a knife and wear gloves whilst... Se mere
Constantly adding new fragrances, in fact they now do Brazilian Bum Bum cream scent! Hurrah! I always look forward to trying the newest and the dupe chart is fab, if you’re a fan of Jo Malone you’ll b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover your new favourite scented oils, over 250 fragrances in stock. Suitable for candle making, diffusers and all home fragrancing. Free shipping...
Kontaktoplysninger
Unit 6 Ilford Trading Estate, SS14 3DR, Basildon, Storbritannien
- 01268219806
- hello@purescented.com
- purescented.com
3,8
God
519 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery, beautiful packaging and yummy scents!
I really can’t fault this company, delivery was super quick via Amazon logistics delivery. The shoe box size box my order came in was beautiful and the little scent bottles where also in a cute little packet, tightly fitted. I opted to spend £30 to get free delivery. My favourite scent so far is Seychelles. What I would like to see on their website is a way to add my favourite scents to a wish list. I found this company on Amazon but looked for their own website, definitely worth it as it is much cheaper. Will definitely use again in the future.
22. september 2023
Uopfordret anmeldelse
Absolute superstar of a company!
Absolute superstar of a company!
It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented!
It's a help for tiny businesses like mine just starting out. I've just had to cancel another order with another company because the delivery alone cost 2x more than any other individual item I'd ordered! This is despite that particularly basket being worth over £70.
It's also the cherry on top that Pure Scented's products are GENUINELY top quality.
Anyway, thanks again Pure Scented - stay great!
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Pure Scented
Hi Catherine, what a lovely message to read, we always like to hear from a happy customer. We are so glad to hear that you love our fragrances and we look forward to you shopping with us again.
Absolutely love these but I’m gutted…
Absolutely love these but I’m gutted because my skin has come out in hives and contact dermatitis since using it!
Those fragrances filled the house and they are gorgeous…I’m so sad 😞
22. august 2023
Uopfordret anmeldelse
I have ordered few scent oils
I have ordered few scent oils, discovered that one of them smell weird ( nothing similar to fragrance). I understand sometimes there is mistakes but everything is solvable. Emailed pure scented for kind advise for problem solution. All they sayed send it back and pay postage. I payed postage for delivery and have to pay for return? Wich planet these guys are from? Unprofessional.
It is sellers responsibility to pay postage of return if custumer pays for delivery. Also it is your mistake not my one so you should be responsible for handling all problems. Good way to loose a custumer.
8. juli 2023
Uopfordret anmeldelse
Besvarelse fra Pure Scented
Hello, we appreciate all feedback. As per our email correspondence on 18/07 you were advised to return the item so we can pass it to quality control to be checked. You were also advised that if the item is faulty/incorrect then you would receive a refund for the postage as well as a refund for the item. Our full returns & refund policy is clearly shown on our website. Additionally you received free shipping on your order.
Best scents by far!
I love all of the scents that i have purchased from Pure Scented, but the designer dupes are absolutely lush! My wax melts are so popular, and the matching room sprays, they sell out straight away! 😳 Can't fault company at all. After 4 years and trying many fragrance out suppliers, I now buy all of my oils from Pure Scented.
14. april 2023
Besvarelse fra Pure Scented
Hi Sarah, what a lovely message to read. Thank you for your kind review and taking the time to post one it is really appreciated. We are so happy to hear that you love our fragrances and thank you for your loyal custom.
sweet lemon and clementine
Ordered sweet lemon and clementine. Beautiful fragrance, it’s super strong in perfumers alcohol. Does ok in a diffuser, but need to tweak the percentage. Long lasting in ecococo wax.
16. april 2023
Besvarelse fra Pure Scented
Hi Sian, thank you for the 5-star review. We are glad to hear you love our fragrances.
I bought scented oils from pure to make…
I bought scented oils from pure to make wax melts i have tried other companies before but omg pure oils are amazing!!! They smell great cold and amazing when burning!! Everyone i have used so far have been strong which i like a good scent throw and long lasting melts!! and i can honestly say pure ticked both boxes i use soy wax so i get good scent throw!!!
12. april 2023
Besvarelse fra Pure Scented
Hi Lorraine, thank you so much for taking the time to leave such an excellent review, we really appreciate it. We are so happy to hear that you love our fragrances and we look forward to you shopping with us again.
Very helpful and prompt delivery
13. april 2023
Besvarelse fra Pure Scented
Hi Jo, thank you for the excellent review, we look forward to you shopping with us again.
The smells of the fragrances I bought…
The smells of the fragrances I bought are amazing. They smell just like the real thing.
12. april 2023
Besvarelse fra Pure Scented
Hi Tara, thank you for the excellent review, we are so happy to hear that you love our fragrances. We look forward to you shopping with us again.
Very good products excellent customer…
Very good products excellent customer service and fast delivery.
9. april 2023
Besvarelse fra Pure Scented
Hi John, thank you for such excellent feedback. We are really happy that you were pleased with the service that Pure Scented provided to you. We look forward to you shopping with us again.
Lovely scents as usual with fast…
Lovely scents as usual with fast delivery. Be back soon
10. april 2023
Besvarelse fra Pure Scented
Hi Michelle, what a lovely message to read, thank you for your loyal custom.
I have made two orders with Pure…
I have made two orders with Pure Scented so far and I have to say that the fragrances from the oils are spot on, they smell true to likeness. Also the delivery was very fast. I would be happy to reorder again.
10. april 2023
Besvarelse fra Pure Scented
Hi Shahnaz, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us. we look forward to you shopping with us again soon.
Besvarelse fra Pure Scented
Hi Shona, Thank you for the great review and thank you for your loyal custom.
Besvarelse fra Pure Scented
Hi Kat, what a lovely message to read, we are so glad to hear that you love our fragrances. We look forward to you shopping with us again soon.
Besvarelse fra Pure Scented
Hi Diane, thank you for the excellent review, we are so glad to hear that you love our fragrances. Thank you for your loyal custom.
Besvarelse fra Pure Scented
Hi Valerie, Thank you for the 5-star review, we are so happy to hear that you love our fragrances.
One of the best company's out there 🙌…
One of the best company's out there 🙌 Best quality oils you can ask for. Service is spot on never any issues, always arrives quickly. Highly recommended 💕
4. april 2023
Besvarelse fra Pure Scented
Hello, what a lovely message to read. We are absolutely thrilled that you love our fragrances and are impressed with the overall service that you have received. Thank you for your excellent review and recommendation.
Besvarelse fra Pure Scented
Hi Mark, thank you for the 5 star review. We are so glad to hear you love our fragrances and are impressed with the service we provided to you. We hope to see you back soon.
Absolutely beautiful smelling products…
Absolutely beautiful smelling products and really long lasting. I bought about 6 large bottles which some of my family have knocked! I will be buying again from them. Super fast delivery and great experience. Really impressed.
2. april 2023
Besvarelse fra Pure Scented
Hi Fiona, we are so glad to hear you had such a good experience with us and that you and your family love our fragrances. We look forward to you shopping with us again.
Besvarelse fra Pure Scented
Hello, thank you for the 5 star review, we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.