Regardless of the cost of living rising, they still kept good affordable prices for such a great product. I only buy matcha from them! The only little feedback I would give is that the mint matcha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Duo pack of teas arrived promptly and appropriately packaged. Enjoying experimenting with the Matcha Tea, so far hot and cold drinks and have discovered that I need to add sweetener, as suggested... Se mere
Great website. Good quality product. Good discount if you order two 50g jars. Yes, match powder is expensive, but much cheaper than buying a similar drink at Starbucks or Pret. I would rather buy... Se mere
Ordered yesterday morning (Friday) and my order arrived within 24 hours! Maybe not even that. Great customer service. Already had my first cup of matcha and thoroughly enjoyed it. Tastes amazing, d... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The home of best selling PureChimp Matcha Tea. 100% natural health & beauty products.
Kontaktoplysninger
Huntingdon Business Centre, 16 Blackstone Rd, PE29 6EF, Huntingdon, Storbritannien
- hello@purechimp.com
- purechimp.com
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My number one choice
Regardless of the cost of living rising, they still kept good affordable prices for such a great product.
I only buy matcha from them!
The only little feedback I would give is that the mint matcha doesn't taste like mint at all, but it's still lovely quality matcha. I support them since 2021 and will go on doing it because of how good this company is!
3. april 2023
Uopfordret anmeldelse
Much to be desired from their customer service
Much to be desired from their customer service!
I waited 7 working days before checking my order and realising my phone had put in parts of two different addresses, cursing my auto fill going wrong I asked them if they could correct the issue, providing my billing address and shipping address.
The response I got was curt and said I should get in touch with Royal Mail to sort this out. After finally getting through to someone, they said it's a lot easier for the company to recall the package and send a new order to me.
So I ask, can this be done please?
The response I received was as a one-time courtesy they will do this. Provide the address for shipping.
Geez, I thought, you're a Ray of sunshine.
So I sent back a screengrab of how in the first message I had provided this information already.
I get the feeling whoever is in customer service shouldn't be there. Yes a mistake was made but blaming the customer for it in a rather curt fashion and then only responding to direct requests, trying to push the work onto them at any given chance, I hope they get a professional in to do this job instead. The attitude wasn't great and performance only a notch above mediocre.
The product has yet to arrive and I really hope it was worth over two weeks of waiting for it.
5. februar 2023
Uopfordret anmeldelse
si lo recomiendo
el te de matcha es muy bueno, tiene un sabor suave, yo no suelo tomar el te sin azucar y con este te verde de matcha me lo tomo asi sin mas, creo que es el unico que he podido tomarme sin azucar y es algo que me viene genial ya que yo solia tomar mucho azucar, este te hace su funcion no tengo nada negativo que decir al respecto.
17. august 2022
Usual order of 2 pots of matcha tea…
Usual order of 2 pots of matcha tea received, easy ordering, good price, quick delivery, excellent service as always.
10. august 2022
Love matcha green tea
Speedy delivery. I love the matcha green tea and find it is really good value for money
8. august 2022
Great quality matcha tea
Great quality matcha for a really good price, quick delivery and well packaged. My go to place for matcha!
5. august 2022
Best Matcha Starter kit around
Best Matcha Starter kit around! Great quality and for great value! My new favourite way to start my day 😊
30. juli 2022
Fantastic as always
28. juli 2022
Wouldn’t buy anything else!
Always wanted to try matcha, read up a lot on different brands and came across this. Couldn’t fault it and will continue to buy this brand, very pleased!
22. juli 2022
Speedy service and great product
21. juli 2022
Good company to deal with
Good company to deal with. Good product and after ordering it comes very quick, within two to three days. I’m in Scotland.
17. juli 2022
Uopfordret anmeldelse
Very good products
Very good products, I ordered the rooibos jars this time! Slightly confused with the packaging as I thought I'd ordered matcha by mistake but it was rooibos inside so panic over 😅
10. juli 2022
Great matcha. Great company
Great matcha. Great customer service. Been a customer for years and will continue to be one.
9. juli 2022
Quick delivery
Quick delivery. Excellent Matcha, smooth taste and with none of the bitterness that I’ve had with other teas.
3. juli 2022
Lovely products
Love the products! So yummy and packaging is beautiful.
I got the double set of normal matcha and mint one, and they’re both great! The electric foamer works really well too.
1. juli 2022
Quality product
Quality product and amazing customer service very caring and understanding when my product didn’t arrive. I cant get enough of this Matcha powder it is a good quality product and I’ve been using this for months. I have one cup a day and I also add it into my Greek yogurt with a little honey and it tastes great.
24. juni 2022
Excellent product Excellent quality 👌
21. juni 2022
Poor service 🙄
ORDER NO. PCP79011
10 June, 2022.
I have emailed you to ask where my order is and I've had no reply.....so where is it please?
20. juni 2022
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