Very rude staff at service dept at Silverlink asked for update on car as tracking system says having v h c staff said that means nothing this car is only 8 weeks old staff need to be trained how to ta... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a Škoda Octavia from Pulman, Newcastle Road, Sunderland. Dealt with Ethan for the sale who made the experience seamless. Couldn’t have asked for more. I would highly recommend him and the d... Se mere
Waste of time! Don’t want your business at their Volkswagen Dealership in Durham. Would rather stand about leaning against the cars on the show room floor having a chat and glaring at customers! The s... Se mere
After a DISGRACEFUL experience of customer service from PULMAN VW, DURHAM, after 3 separate visits and 60 miles of wasted journeys, being given incorrect information and a totally unhelpful a... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2,7
Under middel
23 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Waste of time
Waste of time! Don’t want your business at their Volkswagen Dealership in Durham. Would rather stand about leaning against the cars on the show room floor having a chat and glaring at customers! The same can’t be said about their Seat dealership in Sunderland but avoid their VW branch!
2. november 2018
Uopfordret anmeldelse
Skoda
Purchased two skoda vehicles from these, they were very helpful until we had problems,having tried to repair the probkem twice was then told the problem was a feature of the car and to talk to skoda who told me to speak to Pulman.this could not be resolved so now I am stuck with it.having told them I want nothing more to do with them they then called me up to ask if I wanted a service. This shows they do not listen to their customers.
4. august 2018
Uopfordret anmeldelse
Outstanding Customer Service
Just got my car back after its first major service and apart from the improved performance I have to mention the customer service received before during and after.
Every detail of the service was explained and even fault finding and prioritised issues were sent with a video overview during the servicing and an easy feedback facility via SMS for their service team to carry out.
Prior to the service date I was told there was no courtesy cars available while the car was in for servicing but on the day they went out of their way to provide me with the latest VW Beetle demonstrator. That was unexpected. It's those little extra above and beyond bits that will keep me loyal. Thanks guys!
21. september 2016
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.