I ordered glass and 'fragiles' internationally which always comes with a bit of anxiety. When the package arrived I had to laugh because it looked like they had prepared it for re entry from spa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything from the time I ordered to the time the product was delivered, all communication was wonderful! I was kept up to date on tracking info, any changes and even received a picture of the produc... Se mere
E-Rig works perfectly! Very helpful support, I was going through fraud around the time I ordered this and accidentally flagged them. (My fault) but they emailed me and made sure I was enjoying my prod... Se mere
Great customer service support. They helped me track the package and kept me updated on any changes that may have affected delivery. After customs confiscated the first order they sent a replaceme... Se mere
4,8
Fremragende
357 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wholeheartedly recommended
Wholeheartedly recommended! Their support have excellent communication and the willingness to go over and beyond. Very satisfied, likely will be buying again from Puffingmaster.
27. oktober 2025
Uopfordret anmeldelse
Shipping was really quick and CS helped…
Shipping was really quick and CS helped right away with a problem I had (user error)
19. september 2025
Service was above and beyond the usual
Service was above and beyond the usual. This seller was efficient and very easy to deal with. Shipping was fast and I will be shopping here again
29. oktober 2025
Uopfordret anmeldelse
Happy customer
Good customer service decent delivery times and awesome products definitely come
23. oktober 2025
Uopfordret anmeldelse
Great company
Great company. Will order again. You would be hard pressed to find better customer service anywhere.
16. oktober 2025
Uopfordret anmeldelse
The site went above and beyond to make…
The site went above and beyond to make an order right I ordered the wrong thing and told them that I made a mistake because the picture was a very good on their website they ended up, letting me keep what they sent and sent me three more of what I was trying to order so very very good went above and beyond
29. august 2025
I would absolutely recommend PM to anyone
Customer Service was a pleasure to work with when my purchase got stuck in customs. To make up for that, PM sent me a free atomizer, but they didn't forget about me. They returned my emails immediately and kept in touch until my items arrived.
Working with Puffingmaster was a pleasure, and that's not BS. They know that good customer care equals repeat business.
29. august 2025
I'll be back! That's for sure :)
Honestly, I have never experienced customer service like this. It's from another planet...very very FAST!!
One of my products was already delivered in a faulty state. I ended up contacting the seller, and I can say now that the Puffingmaster customer service was outstanding and helpful. Very engaged and responsive, friendly, and above and beyond the usual customer support.
They give free extras to my replacement, and the whole process was again...really really FAST :)
I had a great experience with Puffingmaster, and I would definitely order from them again.
I'm already telling all my friends about this shop, so I can only highly recommend Puffingmasters!
Cheers
26. september 2025
Uopfordret anmeldelse
I had a great experience
I had a great experience. I placed an order and it shipped super quick. The tracking didn’t update and delivered when I was out of town and the package was taken. The rep had already reached out to make sure I got my items. I explained what happened and they immediately got another package shipped same day. Rep communicated multiple times throughout the process. Overall I would recommend to anyone looking for smoking supplies
8. oktober 2025
Uopfordret anmeldelse
Helpful customer service
Very helpful customer service, how things should be done. Kept in the loop at all stages with international postage. Very friendly, can not rate highly enough.
18. august 2025
Great product and price
Great product and price. I bought a Tug 2.0 at a competitive price and they added a second DAB pipe for free!
22. august 2025
Son los mejores
Muy contento con los productos recibidos. En todo momento siempre atentos a responder inquietudes y feliz por los regalitos enviados. 100% volveré a comprar de nuevo.
13. august 2025
My item didn’t arrive so I messaged…
My item didn’t arrive so I messaged them and they sent out a replacement! The second one arrived! I’m pleased. At least they made it right 🤷🏻♀️
18. august 2025
The seller is really good
The seller is really good, best price and always online to answer my question on email) rly happy with my goods. Rly fast delivery for free delivery
20. juni 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.