Awful customer service. Been trying to replace/refund an item they've received back since 4th April. Which they claim they haven't received - proof of delivery states otherwise. Poor service. Updat... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I made a purchase PR39449 on April 19 2024 but I still haven't received my item or any response from them or any update from their delivery service. It seems like something is amiss with this company... Se mere
Our two returns were recently processed after a slight delay as the business was moving warehouse. My daughter was very pleased with the waist clincher she received. My e mails were replied to promptl... Se mere
Virksomheden har svaret
I ordered my waist trainer and after a week of waiting didn't receive no correspondence or anything. I wrote them on Sunday and received a response same day apologising for system error and offered me... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Feel strong and sexy in our high-quality collection of waist trainers and shapewear. Free delivery on all orders within the UK. Over 100000+ satisfied customers.
Kontaktoplysninger
Storbritannien
- prowaist.co.uk
2,6
Under middel
176 anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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I received my angel belt work out…
I received my angel belt work out within hours after placing my order, even less than 24 hours. I'm very impressed.
3. august 2022
Besvarelse fra Prowaist
Hi Ulissa, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
I'd like to share my experience from…
I'd like to share my experience from recently. Ordered a waist trainer, however, it was small so I got panicked of how to deal with this. All in all, prowaist team helped me to make the exchange process so quick and swift that I decided to thank them.
31. juli 2022
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Venus, we value your feedback and your support. Thank you for taking the time to share your thoughts with us. We appreciate all the feedback we receive and we love hearing from you.
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Tried to return an item TWICE, for it to get returned to sender due to the return address provided to me by Prowaist not even existing! Tried to worm out of giving me any sort of compensation due to being outside of the return period (their fault!). I have wasted so much time going back and forth with this incompetent company (Sheena R you should be ashamed of yourself) and had to finally threaten legal action which eventually worked, but I am still several pounds out of pocket for the two lots of return postage that I had to pay for.
20. august 2022
Do not buy
Item arrived, was not great quality but the sizing was all wrong (and I had used their measurements guide)
Followed the instructions for the returns portal, and returned the item over 2 weeks ago and they are claiming "they dont have it" despite putting my order number in the parcel it may be "in the parcels with no ref numbers" so to keep waiting for the refund
Awful service and company
2. august 2022
Uopfordret anmeldelse
The one star reviews are no surprise
The one star reviews are no surprise.
Awful awful company. Their return address is a P.O. Box that they obviously don’t monitor.
I emailed them the day I received the package because the sizing was way off. They responded to my email, A MONTH LATER, and said they couldn’t find my package which is absolutely no surprise as it seems they have been fielding returns from dissatisfied customers - at A P.O. Box.
Three months later, I can’t find my proof of postage. They claim they can’t find my return and have offered no refund. A waste of time and money.
Do not buy from this company. A sham, as far as the service and products I received.
19. april 2022
Great customer service
Great customer service! Good product, just size issues was sent wrong size! They responded quickly nd sorted the issue out! Definitely recommended!
2. april 2022
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Zaki, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Overall satisfied
Overall satisfied. I did not check the size chart and I ended up ordering the wrong size, my bad. However, Prowaist ended up help me and and I’m happy for that!
21. marts 2022
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Khaterine, we are so grateful for your feedback and love your support! We are constantly working to improve our product, and we appreciate your help in making sure that happens. Thank you for taking the time to write a review and tell us what you think.
Happy purchase
Happy purchase, my order arrived as I expected and I ended up ordering more as gifts to my colleagues. They love it!
20. marts 2022
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Mindra, we value your feedback and your support. Thank you for taking the time to share your thoughts with us. We appreciate all the feedback we receive and we love hearing from you.
Unable to make return
Ordered several items for size and have received no information on how to make the return. They also sent the same item which I had ordered in 2 sizes, but they have both in the same size.
I initially received a quick response from customer service asking for photographs. But nothing since.
So I currently have 4 pieces of shapewear that are unsuitable that I have no way of returning!
A very costly on line shopping experience, do not use this company!!!! Oh
14. marts 2022
Uopfordret anmeldelse
I have to appreciate the work behind…
I have to appreciate the work behind customer service, they helped me to get the shapewear quick enough for the wedding coming in. Thanks!
14. marts 2022
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Maribel, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Customer service do not respond to any…
Customer service do not respond to any complaints. Products are rubbish
17. december 2021
Uopfordret anmeldelse
The item I ordered was tat
The item I ordered was tat, expensive tat. I’ve had better quality shapewear from Primark. I returned it and was told consistently for weeks that the warehouse hadn’t received my item so they couldn’t refund me. I’ve spent over 8 weeks chasing them asking if the warehouse has got more organised with deliveries yet and could I get my refund. Apparently not, and now they’ve got my 40 quid and their rubbish back to sell to some other poor unsuspecting sod. Don’t waste your time and money.
13. december 2021
Uopfordret anmeldelse
SCAM! Avoid avoid avoid
Don’t even want to give it one star. I placed an order over a month ago. The item was sent tracked but not signed for. The parcel has been missing for ages and can’t be located even when the tracking says “delivered” I have investigated with Royal Mail who advised the package has been lost in transit and this company is not replying to me or refunding me! I have been robbed this company is an absolute scam STAY AWAY
6. december 2021
so far, so good
I just got it and I have to say I'm impressed. As soon as I tightened it up I found I was standing straighter. I can't speak to its longevity because I just received it today but hopefully it does everything else it says it does.
8. november 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Evelyn, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
Very cinched in! you can feel it is working
This waist trainer did exactly what it was supposed to do. Cinch in my waist and provide me with the delicate hour glass figure I was looking for. Naturally, I already have a hour glass shape but I did want the water fat in my stomach to slim down. I also suffer from scoliosis so this has kept my back nice and secure. RECOMMENDED.
3. november 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Jasiah, we are committed to delivering the best possible experience to our customers and we value your feedback. We love your support, and we appreciate your willingness to provide feedback. Thank you for your time and feedback!
Recently I bought a full body shapewear…
Recently I bought a full body shapewear for my gal and she got really impressed, I have to thank prowaist for making my gal happy!
24. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Lorenzo, we value your feedback and your support. Thank you for taking the time to share your thoughts with us. We appreciate all the feedback we receive and we love hearing from you.
Ordered an international order and…
Ordered an international order and arrived within 1 week, and the waist trainer deluxxe!
16. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Faviola, we are so grateful for your feedback and love your support! We are constantly working to improve our product, and we appreciate your help in making sure that happens. Thank you for taking the time to write a review and tell us what you think.
Purchased many times for this website
Purchased many times for this website, delivery has been slow sometimes but no later than 1 day as advertised so still good
11. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Anette, we appreciate your feedback, and we love your support. Your thoughts are important to us, and we will use them to improve our products and services. Thank you for helping us grow!
I received my order few days ago
I received my order few days ago, really good stuff
10. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Elizabeth, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Top notch service
Top notch service, quick exchange and sameday solution. Love ny waist trainer.
1. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Prowaist
Hi Aurelia, we are committed to providing the best possible experience for our customers. We appreciate your feedback and your support. We love hearing from you, and thank you again for choosing our products.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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