I have been using linux starter package from provider.lk from 2024. It is their lowest cost package. Regardless of the low price tag, I have never encountered any downtime and the support service has... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is an anonymous comment. I don't like to reveal my business name and name. I would never recommend this company. They destroyed my domain names and were extremely irresponsible. Their team does... Se mere
The best provide in Sri Lanka for affordable hosting packages and lk domain names. The tech team is super friendly and supportive. Highly recommended for a reliable service.
Provider.lk is one of the best web hosting providers in Sri Lanka, the prices are affordable compared to all the other providers in Sri Lanka, you will not find any provider that can offer the best va... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Provider.lk is one of the leading web hosting and domain registration companies which provides high quality and low cost web hosting solutions throughout Sri Lanka since 2009.
Kontaktoplysninger
Level 2, No 192/10, 9th Lane, Nawala Road, Nawala, 10250, Kotte, Sri Lanka
- info@provider.lk
- provider.lk
4,4
Fremragende
44 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The support team has been super helpful…
The support team has been super helpful to identify an issue that caused an error.
2. december 2025
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Besvarelse fra provider.lk
Thank you for your feedback, I'm glad we could resolve your issue!
The best hosting performance for the…
The best hosting performance for the price, and always provide a fast and responsive support service.
2. december 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
I use provider.lk for an e-commerce…
I use provider.lk for an e-commerce website. Sethmini helped me throughout the onboarding process, and the service has been always friendly, supportive, and most affordable. Highly recommended.
16. september 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
I recently migrated my sites to a…
I recently migrated my sites to a reseller package. The service is really great and highly recommend.
29. juli 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
They provided the best deal for lk…
They provided the best deal for lk domain registration with free web hosting. From the ordering to the service activation, everything has been smooth.
6. september 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience! We’re glad you’re satisfied with the lk domain name and the free hosting service.
Experience was amazing and the support…
Experience was amazing and the support is super helpful. They understand my requirements and provide the solution to the point. They use high end and fast servers which is an added benefit.
1. september 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
Team is very helpful and responsive
Team is very helpful and responsive! . I wanted to host a site and they were very responsive to all my questions. They were guiding me on the whole process! Great customer service!
21. august 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
Excellent experience
I had an excellent experience with provider.lk. Since their servers are based in Singapore, the experience has been exceptional compared to other local providers. The support team was prompt and professional. A reliable service I would confidently recommend.
22. august 2025
Besvarelse fra provider.lk
Thanks for sharing your experience!
Provider.lk is one of the best web…
Provider.lk is one of the best web hosting providers in Sri Lanka, the prices are affordable compared to all the other providers in Sri Lanka, you will not find any provider that can offer the best value for the price you pay. The server uptime has always been superb and I never experienced any downtime so far. Highly recommended
4. august 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
Provider.lk has been amazing
Provider.lk has been amazing, offering a wide range of services and unbeatable uptime. I have worked with many other hosting providers in Sri Lanka. None of them were able to provide all the services we need in one place. Highly recommended
14. januar 2025
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Besvarelse fra provider.lk
Thanks for sharing your experience!
Best web hosting provider in Sri Lanka
Best web hosting provider in Sri Lanka, they provide the best service for the lowest price. Websites hosted with them are the fastest ever
22. september 2024
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I've had a positive experience with the…
I've had a positive experience with the web hosting services provided by Provider.lk. Their service is fast and reliable compared to many hosting providers in Sri Lanka. Customer support team at Provider.lk is responsive and helpful, always ready to assist with any technical issues or questions. I've always received timely and effective solutions whenever I've reached out.
2. august 2024
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Terrible Experience with Provider.lk – Avoid at All Costs!
I’ve had the worst experience with Provider.lk. Despite paying the renewal fee for my hosting service, they terminated my account and wiped all my data because of a minor delay. All of my data is non-recoverable! I’ve reached out to request a refund since I’m not getting any service, but their response has been less than helpful.
Their terms are rigid and unfair. They’re quick to suspend and terminate your account without giving you a chance to fix things. And now they refuse to refund my payment for a service I can’t even use anymore!
If you value your data and your sanity, stay far away from Provider.lk. They’re more interested in squeezing money out of you than providing a decent service. Absolutely unacceptable and disappointing. Never again!
2. september 2024
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Besvarelse fra provider.lk
We’re sorry to hear about your frustration, but this review leaves out key details.
The service was terminated due to non-payment after the 7-day grace period, in accordance with our clearly stated billing terms. Despite multiple email and SMS reminders sent before and after the invoice became overdue, you didn't make the payment. Please note that the termination only occurs when these notices are not acted upon.
We cannot retain unpaid services or customer data indefinitely. Data removal after termination is standard and clearly communicated in our terms. At that point, we can only create a new service from scratch, and any previously paid amounts cannot be refunded, as stated in our terms.
We wish you the best moving forward and are happy to assist within the scope of our terms.
Beware: Unprofessional Service and Unresolved Issues with Provider.lk
I strongly advise against using Provider.lk for your hosting needs. My experience with them has been frustrating and unprofessional, with unresolved technical issues, unresponsive support, and unethical behavior including blocking communication and denying refunds. My website was down for over a week due to their server issues, and instead of providing solutions, they threatened to terminate my account. Save yourself the trouble and choose a more reliable hosting provider.
7. august 2024
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Besvarelse fra provider.lk
We’re sorry you feel this way.
You requested our support for an upload issue without any details, and our team asked for the necessary information to properly investigate the issue. Instead of providing those details, communication became abusive toward our support staff, including:
“Do you think I don't any other work than playing with you?"
"I have explained everything like explaining to a baby.”
"You need to prove what is wrong, I will have to go for a legal action."
Such language toward our support staff violates our acceptable use and support policies.
The original behavior was caused by ModSecurity rules blocking requests due to detected vulnerabilities as we explained to you with the logs. For security reasons, we cannot disable these protections, as they safeguard the server and other customers. It’s inaccurate to claim the issues were unresolved when the only behavior demonstrated was repeated abuse and unprofessional conduct towards us, without taking steps to address the underlying vulnerability or use FTP as per our recommended workaround.
Following this, a refund was demanded alongside a threat and many other verbal abuses. As clearly stated in our terms, refunds cannot be issued in cases involving abuse or policy violations;
"If you threaten us once again, you will end up being listed in fraudrecord.com and banned."
Due to repeated abusive behavior, and after multiple reminders and opportunities to resolve the matter respectfully, we were forced to close your account and terminate the services.
We remain committed to helping customers resolve issues professionally and fairly, provided communication is respectful and within policy.
Best web hosting provider in Sri Lanka
Best web hosting provider in Sri Lanka. Their cloud hosting is based in Singapore and the hosted websites are super fast. I've never had any downtime or any issue with the support.
18. juli 2024
Uopfordret anmeldelse
Best uptime
My interaction with customer support has always been great. Service uptime has always been great and the best I have seen from a provider in Sri Lanka. The only issue I have experienced recently was an outage due to MySQL which was due to a bug of system dependency.
27. juni 2024
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BAD SERVICE DO NOT BUY
Very bad customer care and no politeness and direct answers. No manners to the customers paid service. They don't have the technology they sell. It's years old, and not working as it is.
5. juli 2024
Uopfordret anmeldelse
Best hosting company in Sri Lanka
I'm using provider.lk for my primary hosting requirements from 2015. They have always been helpful and clear on the path to resolve an issue whenever there was something. There is so much hate towards provider.lk from competitors based on my interaction with many other Sri Lankan hosting services, this is mainly due to unbeatable prices and performance provided by provider.lk. If anyone has a requirement of getting best cost-performance ratio, provider.lk is the best place. If you just need support to do everything for you, provider.lk might not be the best place for you.
19. december 2023
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One of the best hosting providers in…
One of the best hosting providers in Sri Lanka. They have helped us to migrate the services without any downtime. Customer support handled it efficiently without any hassle. Highly recommended
3. juni 2024
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Do not get service of them
Do not get service of them , worst company
6. maj 2024
Uopfordret anmeldelse
Besvarelse fra provider.lk
We take all customer feedback seriously. However, this review appears to be fabricated and does not reflect any genuine experience with our services. We requested information about this experience through TrustPilot, and unfortunately, you didn't provide any. We are aware of some coordinated misleading reviews/posts online.
Our focus remains on providing transparent, reliable, and supportive hosting for our actual customers.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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