PropShopTrader Anmeldelser 512

First rate customer service from Steven at PST, helped resolve an issue quickly with a thorough review and explanation. Top notch!

Steven alerted me to an issue, that I wasn't aware of. While we are working to correct the issue, Steven always responded immediately, this really getting the issue resolved. Shout out to Steven!

Questions were answered quickly and with precise information.

When my accounts got flagged for hedging, Steven helped clear the flags and took his time clarifying the rules and how to avoid such flags going forward. His approach was quite professional and helped put me at ease. Outstanding customer service.

I've had to deal with PST's customer service on numerous issues and they have always come through with the best service! Shout out to Brian who is a rock star!

I want to give a huge "Thank You" to Brian and Militsa for all of their follow-up and determination to resolve a technical issue with the communication between my trading software and Propshop Trader. I was unable to place trades even though my accounts were in active status with no rule breaches. The inability to place trades happened in the ladder part of the week and it was important to me (along with Brian and Militsa) that the issue get resolved before Monday New York session open. Brian and Milista worked tirelessly throughout the weekend and kept me in constant communication as to the progress of fixing the issue. Happy to say the issue was fixed and trading commenced right in line with the open. THANK YOU!

Great support Team!

Kudos to Steven for following up and making sure i was up and running.

Great service as always, and Santiago has helped very quickly with an account issue and was resolved within 30 min of raising a ticket!

For more than a week I have been trying to solve issues relating to the platform execution and inconsistencies to the use of Tickblaze as platform after removing Rithmic. The Tradecopier is not working as intended and several times had trades not shown in the Copied account and even if cancelled all trades became executed. After removing Rithmic it is now totally impossible to see if there is anything not working.
After every update Tickblaze have issued it seems to cause issues on how the PST integration is setup.

I like the trade structure but your not only battling the market but also two Companies owned by the same entity and none taking responsibility for the poor performance of the system.

I would certainly choose a different prop if I was to choose again.
Waiting for a solution and will decide if I am going to continue or not.

I have had a good experience using Propshoptrader. I am still learning as a trader, but their structure is making me much more disciplined.
They are currently updating their connection to data, and moving away from Rithmic, and Brian has been very responsive and supportive through the process!
There are still some issues, but I'm confident that things will be sorted soon.

Steven answered my questions promptly and most importantly, accurately.

Propshop Trader and Tickblaze recently transitioned their products. The ongoing communication and transparency was awesome. In particular, the support staff answered several of my concerns around my prop accounts in a very timely fashion, minimizing the anxiety of the affect on some open trades. Very helpful.

I think that Tickblaze and PropShopTrader now have things in place and are ready to really improve the space. Their innovation has never been questioned and now it seems as their implementation matches. They have a re-introductory webinar tomorrow, in fact. I will be listening in. Special thanks to Eman too for all of his help recently!

Before purchasing a Gladiator account, I was looking to see if Propshoptrader offered Sierra Charts platform for trading. After consulting their AI agent and finding available documentation on their site for setting up their account on the platform, I figured I'd go ahead and purchase.
As soon as I got into my new trader dashboard, I acquired the setup guide to begin deployment to my Sierra Chart. To my surprise, permission was denied on that account. I reverted to the AI agent for assistance, only for it to tell me that Sierra Chart was no longer available, and that Tickblaze was only option. I was not happy as the agent mis-marketed this before I purchased. So I spoke to live agent and they confirmed this. They suggested I give Tickblaze a try which I was willing to go ahead with. After creating an account and downloading the software, I tried logging in with same credentials and login was denied. Furthermore, my PC did not meet Tickblaze minimum requirements.
Upon conclusion on this I decided to give up with Propshoptrader.
I must add that the support team were courteous, and the 2 stars I put for this product are for their contributions. Had there been no misinformation from their AI agent and Sierra Chart available, I'm sure there'd be more stars.
Overall, the PST dashboard is messy, providing credentials that don't work (Rithmic), and setup guides that are clearly not suitable anymore.
I wish I could get a refund, but all sales are final by contract, so take note of this!

What a load of absolute BS nonsense these disingenuous reviews are for propshoptrader - stay away from these snake oil salesman - no integrity - you have been warned

Scaled to real prop capital fast this firm scaling plan will boost your crypto and forex carrier to next level. I know this is only the mediator but i bet this is all we need . Worth every penny you invest on it.

Recently had a hedging flag issue. Brian responded very quickly and the issue was resolved with no problems. Excellent customer service

Big thanks to PropShopTrader’s support team, especially Brian. He was patient, clear, and extremely helpful in resolving my account.

He made the entire process smooth and stress-free, and his professionalism really stood out. I truly appreciate the support!

Good and affordable plans.. clear and simple rules. Good support staffs and active support service.

Best condition to trade, transpancy rule, best customer support. No danyal payout