Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Se mere
Virksomheden har svaret
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Se mere
Virksomheden har svaret
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Kontaktoplysninger
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Storbritannien
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Fremragende
302 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Arrived very promptly
Arrived very promptly, both cd's in perfect condition, will use again
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Everything acc to plan
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent communication
Excellent communication - prompt response and delivery - really good music product
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
The CD i wanted was BLACK WHISKY BLUES
The CD i wanted was BLACK WHISKY BLUES. DARK COUNTRY SUNG BY MICHAEL BENNTT'S
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
If you can please contact us directly regarding your order (provide your Order Id), then we will be able to help and resolve any issues you may have with your order.
Fantastic service
Kept informed of delivery times and arrived well packaged. Very pleased with service
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
A hard to find record in stock
A hard to find record in stock, but these guys had it so arrived in perfect timing as a gift. Fast postage as well and excellent packaging greatly appreciated.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Not the good service I had been expecting.
I am confused. If their customer service is so good why has nobody got back to me. In retail a day is too long and its been two now since I reported a scratch on the LP I bought. No response. I tried calling but got an answerphone; I left a message. No response. If this is good service I'd hate to see poor service.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Hi Mike, apologies for the delay in responding to your messages, no excuses as we are currently migrating over to a new customer service dashboard which will be completed next week and we are a little behind with our replies. Please check your e-mails as we have sent you a returns authorisation.
Great experience!
Always nervous about pre-orders, but this one arrived on time and well-packaged. Great experience and looking forward to future purchases.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Vinyl arrived safely and well packaged
Vinyl arrived safely and well packaged. Good selection of Vinyl available online for the genre of music I was looking for. A gift for my husband and he was very happy.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Related to previous opinion about PROPER MUSIC
Related to previous opinion about Propermusic.
They have answered and refund de cost, with professionalism.
It's a shame how difficult it is to acquire interesting items from such a well-stocked store as this one, with a wide range of products, from Spain.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to update your feedback accordingly, which is greatly appreciated it and we're pleased that we are able to resolve your issue, we look forward to serving you again very soon.
Quick delivery with excellent…
Quick delivery with excellent packaging. Double boxed in my case due to ordering multiple titles. Nothing to complain about at all. Weekly release emails are informative and prices competitive. Shipping costs prevent many purchases. Perhaps free shipping can be introduced over a certain amount (as some competitors do).
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.Thank you for the feedback on shipping as we try to keep all shipping rates as low as we possibly can but courier and postage fees rise significantly ever year and have now almost doubled from just a few years ago. We have also moved to Tracked Services only for UK orders to help speed up the delivery time.
Easy order process
Easy order process. Item arrived in perfect condition, well packaged and in good time.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent!
Overall, it's the best experience purchasing the merchandise!
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Great value box set in the sale
Great value box set in the sale. Despatched same day I ordered and arrived next day in mint condition. Thanks
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic service
Fantastic service. Ordered Monday morning and received next day in perfect condition. Ian Hunter box set at a bargain price.
Very pleased.
Thank you.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very niche album on CD delivered within…
Very niche album on CD delivered within 2 days.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service all round
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service, great price.
Very competitive pricing, easy to order and near immediate delivery, within two days.
The box set itself is brilliantly compiled and presented.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
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