Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Se mere
Virksomheden har svaret
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Se mere
Virksomheden har svaret
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Kontaktoplysninger
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Storbritannien
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Fremragende
302 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From ordering to delivery the whole…
From ordering to delivery the whole process went like a dream.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
The LP arrived with a scratch
The LP arrived with a thumping great scratch on side B. Emailed them immediately, but as it was the weekend I didn't expect a reply until Monday. Tuesday they had not replied, so phoned them and left a message. Wednesday hadn't replied so phoned them again and the chap very quickly found my original email and photo. Said he would send me a prepaid postage label. This eventually arrived a couple of hours later. All in all a very disappointing experience. I am of the opinion that pressing plants do not have the quality control of albums pressed in the 80's- I have had to complain about faults on so many brand new releases. On the whole shops I buy from solve issues quite promptly- indeed, a company like Presto will immediately send out a brand new album and not require the fault one back. Juno wanted a video of the fault AND the album back. However, nothing prepared me for the apathy I was met with with Proper Music. I will buy my albums from somewhere else in future :(
Update: well things go from worse to worse- the supplier has not responded to any of my emails even though they have had the record back- no refund, no replacement, despite me sending them proof of postage.
22. juli 2026
Uopfordret anmeldelse
I bought a vinyl which I requested by…
I bought a vinyl which I requested by email to be canceled 1 day later. No response from the store... After 2 days I received an email that the order was shipping. Τhey never saw my email… And also they sent it without to sending me a tracking number!!! I don't know where this package is and when it will arrive... I’m not recommending this store
10. juli 2026
Uopfordret anmeldelse
Great selection of music
Great selection of music, especially the folk section. Often use for pre-orders of albums from musicians I've seen in concert.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Great service!
The service from Propermusic was, as always excellent. The CD I ordered arrived really quickly and was well packaged. The CD itself, In Colour by Blowzabella, is excellent.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
I hear this album mentioned on BBC…
I hear this album mentioned on BBC Radio 3 and immediately wanted to buy it, rather than Amazon, went to Proper Records and of course the service was spot on.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Erything, and I mean EVERYTHING
Erything, and I mean EVERYTHING that Proper Music does is EXCELLENT - the service provided to name but a few.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
The difficulty of finding non mainstream music
After looking hard for The John Martyn Project vol1 and failing I was delighted to track down vol2 . Proper music has the width and breadth to support these artists and make their music available . Thank you
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
I was amazed and thrilled at the speed…
I was amazed and thrilled at the speed of receipt - absolutely excellent.
Thank you so much.
Peter
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Great company.Very fast delivery.
Great company.Very fast delivery.
Will be back for more :)
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
My first order with Propermusic
My first order with Propermusic, having not come across them previously. An excellent service, very rapid dispatch and next day delivery, good quality packaging. Will use again.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Excellent service ...
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Great products promptly delivered
Great products promptly delivered - thank you …
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Another happy dustomer.
The ordering system was easy and efficient. The vinyl albums arrived on time and beautifully packaged so in pristine condition. Very happy with the service provided.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Great product in perfect shape
Great product in perfect shape. It was a hard-to-find item but Proper had it in stock and delivered quickly! Will recommend to friends.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Impressive Service
Good value, well packaged and quick delivery. Impressive service
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Dependable company to deal with
Well packed and came in quick time. Good company to deal with.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Proper Music: Prompt online service
I placed a online order for a Alyssa Bonagura CD a couple of days prior to its official release date and my CD arrived promptly two days later on the release date.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Please recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Very quick
Very quick, items as described, well packed. Proper have a good selection of CDs, which isn't always true of music stores.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. If you could please be so kind to recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
Excellent experience from Propermusic
Everything about my Propermusic experience was excellent. Easy to order my cd and came on time and was well packaged, and I will not hessitate to use them again
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Please recommend us to friends, family, online or socials as word of mouth and good reviews are so valuable to small businesses like ours.
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