Be careful here
Really challenged to say anything good about them. We had two properties with them and both were left in ruins and one in significant arrears of rent.
8. marts 2021
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
If I could give a 0 I would.
If I could give a 0 I would.
They've managed the tenancy of my flat for a few years, and it's only inertia on my side, and the fact I live abroad that has held me back from trying to find another property manager.
I will say, their accounting team are good - still very paper-based, but very competent.
But the property managers, not so much:
- very little is included in their monthly fee, which made my rental much less profitable, because it always felt like there were extras
- they didn't provide the things I'd asked for (like an inspection report or a video from the tenant to make sure the flat was being taken care of),
- they do not communicate well (they did not tell me until after that they evicted the tenant they had put in (who had racked up $2000 in fines with the strata)
- but then they overcommunicate on other things like sending a separate one line email on an email chain that I'm copied on, so I can easily get 20 emails in a day (that are not all relevant to me)
- they did not advertise my flat where I'd asked them to when they were renting it, so it took over a month to rent (at a time when rentals were hard to find in Vancouver) - which felt a bit like they were stretching it out so they could charge more
- the tenant they installed left the flat with $2000 in damage, which Prompton is absolving themselves of responsibility on. They are not returning my flat to me in the state I gave it to them in, just handing me the damage deposit from the tenant so I can fix it myself - or pay them a fee to fix the damage.
- it's all done with just a bit of attitude, and LOADS of excuses, genuinely doesn't feel like a service organisation at all - the one line emails especially feel very unprofessional
- it just feels like an effort and an energy drain to deal with them, definitely don't recommend
4. marts 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.