Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Videoproduktion

Skrevet af virksomheden

Full-service video content production and promotion since 2011. Over 7,000 videos made around the world for bootstrapped startups to Fortune 500 companies.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Future Returning Customer - A-Team Service

I'm a very honest person, so I must indicate this review is updated.

First, I want to state, the most recent delivery from Promoshin was phenomenal; we were truly impressed with their ability to carry out our vision.

Previously hired Promoshin and some expectations were left unmet. I was eventually contacted and they wanted a chance to show us they really were a 5-Star company. (my words)

Anyhow, the recent delivery from the Promoshin was A-Team service, through-in through-out. I was highly impressed with the communication from their PM, Gemma, and at how incredibly kind and understanding she was. She took our vision and with her team created a wonderful video which we were thoroughly impressed with. Still cannot thank you enough Gemma!!!

As I mentioned, I'm a very honest person, and I was honestly not planning on using Promoshin again, as small business, every dollar matters, and I needed to ensure my money was being well spent on marketing efforts. However, I'm so very happy that they cared enough to reach out to me, work with me, and deliver exactly what I was looking for (and a bit more).

My previous experience could have been the end of our business relationship, but it wasn't, thankfully. I feel confident in coming back for my future marketing needs, and cannot thank Ben, and Promoshin enough for this truly elevated experience.

-Zane

1. juni 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A good experience at a good price

They were very price-competitive and I had my doubts, but I got a video in the end that met my needs. My account manager was very friendly and had lots of ideas. I had a bad experience first time round, but they put the effort in to make it right when they didn't really have to. That goes a long way in my book.

1. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Run don't walk away from doing business…

Run don't walk away from doing business with this company. We hired them to make a video for our business. They provided a 14 day trial period. However, despite trying to reach them several times, they delayed getting back to us with the story board deliverable until 1 day after the trial period was up. If they responded to us timely we would have recognized that their vision was totally off the mark and we would have had the opportunity to stop payment during the trial period. They charged us anyway and refused to refund the money. They use deceptive business tactics.

8. september 2021
Uopfordret anmeldelse
Promoshin-logo

Besvarelse fra Promoshin

Hi Pamela,

It's quite a shame to see that you decided to leave this review 14 months after we fully resolved this and you filed a dispute with your credit card company.

We absolutely did respond in a very timely manner and in no way did we use deceptive business tactics. This is why your own credit card company ruled in our favor (and not Polarfresh) when you filed a dispute.

They reviewed all of the communications and materials, and came to the conclusion that we did not do anything wrong. Your storyboard was ready within a week and we made multiple revisions until we met your expectations. We even went completely out of our way to change your video style 3 times after we created a full set of illustrations for you because of our 100% satisfaction guarantee policy.

Unfortunately, there's not much else we can do if you can't tell us what else you expect and can’t tell us why you don’t like what we created for you. We did exactly what you asked for, and we offer unlimited revisions - which means we'll work on your video until you're 100% happy with it.

We spent a total of 47 hours working on your project and we certainly didn’t think it was fair to offer you a refund when you couldn't even explain to us why the deliverables did not meet your expectations.

Since 2011, we've made over 7,000 videos for brands like BBB, Intuit, Pfizer, NASA, Cisco, McDonalds, Uber, Cinemark, Kaiser, Oracle, and Microsoft. We pride ourselves in our customer satisfaction but we are not okay with client's who try to take advantage of us.

Again, we'll work on your project for as long as it takes to get it to what you want, but using up 47 hours of our resources only to tell us our vision is off the mark is not good business practice.

It's also not morally right to say a company has deceptive business practices when we are actually the opposite of that.

We offer a 100% satisfaction guarantee to all of our clients and this is why we're one of the top animation studios in the world.

Making a video is a collaborative process that requires both sides in order to achieve the desires outcome. Our hands are tied if you can’t tell us why you don’t like something we create.

Thanks for giving us a try anyways, and we wish you all the best in your future video production projects.

Best,

Ben M.
CEO of Promoshin

Bedømt til 5 ud af 5 stjerner

I would rate Promoshin a 10 out of 10…

I would rate Promoshin a 10 out of 10 because the graphics, voice and production quality look amazing! Over the years, I have done 6-7 videos with Promoshin. Big fan! They stick with it until the video is 100%. The best combo of quality, service & price.

9. oktober 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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