Phoned up to connect an EV car charger. John the gentleman I spoke with was tremendously helpful, clear instructions, lots of patience and very knowledgable. I wish every helpline was as good as thi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
MR. & MRS. JACKSON, of Oldham :Having major issues trying to get our faulty infrared pannels replaced, stil under warranty. The system was installed July 2023 we have had some units replaced during... Se mere
Lessie, what an absolute angel! Multiple issues with pairing and setting up the wireless alarm system, but there wasn't an issue that she couldn't solve. A truly amazing person, technically... Se mere
Virksomheden har svaret
Great product (IR Radiator) & Brand. Backed up with superb customer service. Can't fault the product or service and assistance received. Our issue was quickly dealt with by Lessi, new thermostat sent... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Future Is Net Zero Emission Eco-Friendly Homes. Energy efficient heating, hot water and storage systems, green energy sources, and smart technology will eventually power all our homes.
Kontaktoplysninger
Unit 1, Lakes Court, Lancaster Park, Needwood, Burton on Trent, Staffordshire , DE13 9PD, Staffordshire, Storbritannien
- 08000612145
- enquiries@projectcurv.co.uk
- projectcurv.co.uk
4,2
God
51 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
Unusual to have such great communication and customer service. With prompt delivery of replacement parts, and every effort made to resolve my enquiries.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi Alex,
Thank you so much for your review! It's great to hear that our technical support team were able to assist. If there is anything else we can help with, please don't hesitate to get in touch with us😊
Many Thanks,
The Project CÜRV Team
Just great service
We all know things go faulty. That's just life but what is important to me is how a company deals with them.
I had a faulty Curv smart TRV that was showing a permeant room temperature of 50C. I contacted the service desk and spoke to the wonderful Lessi. She guided me through some fault finding but after a couple of days it was obvious the TRV was faulty. A new valve was sent out straight away with no quibble. To be honest I had dealings with the Curv support desk 18 months ago and that was a different story. They have polished up their act! Well done ProjectCurv
5. december 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi Paul,
Thank you so much for your review! It's great to hear that our technical support team were able to assist. If there is anything else we can help with, please don't hesitate to get in touch with us😊
Many Thanks,
The Project CÜRV Team
Customer service is amazing
Customer service is amazing very quick replys and helped me every step of the way to get my heater fixed they sent me the new updated v2 heater module and the v2 thermostat box and all instructions on how to fit and connect it all and now my heater works like the day I brought it
30. november 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi Michael,
Thank you so much for your review! It's great to hear that our technical support team were able to assist. If there is anything else we can help with, please don't hesitate to get in touch with us😊
Many Thanks,
The Project CÜRV Team
Fantastic new heating system
Have had installed the infra-red heaters. They look fantastic on the wall, far better than even the modern wet system wall radiators. Now we have very efficient heating which is far more healthy and environmentally friendly. In addition we can control each heater separately using the app, wherever we are.
Big thank you to Lessi in the customer services department who kept me informed every step of the way.
25. september 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi Colin!
We are so happy you love your new Infrared heater! Your feedback really means a lot to us!
Many thanks
The Project CÜRV Team
Curv radiator valves stopped talking to…
Curv radiator valves stopped talking to the server 3 weeks back. The app doesn’t talk with the server either. Sent an email, no reply, filled out the contact form on the website, no reply, sent a tweet, no reply, sent a request through the curv app, no reply.
2. april 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi,
We are very sorry for our delayed response and the issues you have had with your heating panel. if you still require our assistance please could we ask that you contact our customer support team again through the email enquiries@projectcurv.co.uk or the number 0800 061 2145.
We have informed our customer support team to treat this as a high priority in order to resolve the issue as quickly as possible.
Many thanks
The Project CÜRV team
Highly recommended
Started with professional chat with Jas, who educated and offered a bespoke solution to meet our needs for Solar and Cürv! Delighted with all aspects of sale, installation and customer service! Highly recommended 10/10
23. februar 2023
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Hi Stacy,
Thank you very much for your review, your feedback means a lot to us!
Please don't hesitate to contact us in the future should you need to
Many Thanks
The Project CÜRV team
Highly Recommended
After debating with upgrading my old conventional boiler system with Curv Infrared Heating and Air Sourced Hot Water Cylinder I am really pleased to say I am thoroughly happy with the supply and service of the products from Project Curv we haven’t looked back since having this installed. Highly recommend.
17. november 2022
Uopfordret anmeldelse
Besvarelse fra Project CÜRV
Thank you for your review, We are very pleased to hear that you are loving your new hot water and heating system.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.