Got my new dog clipper the following day after ordering them but the blade had got a few plastic bits broken in transit, so did not fit the clipper. I rang and a lovely lady put a new on in post for... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... Se mere
Virksomheden har svaret
I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... Se mere
Virksomheden har svaret
I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... Se mere
Virksomheden har svaret
4,6
Fremragende
127 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
3. august 2023
Besvarelse fra progrooming.co.uk
Hi Eleanor,
Thank you for purchasing your stand dryer from us. We are happy to hear you have been pleased with the service received.
Please let us know if we can be of any further assistance in the future.
Best wishes
Pro Grooming
Fast service
2. august 2023
Besvarelse fra progrooming.co.uk
Hi Sharron
Thank you for purchasing the Pedigroom Stand dryer from us.
We are pleased to hear DPD delivered your order quickly for you.
Thanks for taking the time to leave us feedback as it helps new customers make their decision before placing an order.
If you need any assistance in the future please contact us, we are happy to assist you.
Take Care
Pro Grooming
The electric grooming table i bought…
The electric grooming table i bought was really good quality and great value for money. It's quiet and smooth wish I had bought one years ago. Pro groomers were very efficient and kept me up to date re delivery which was very quick. I have already recommended this company to my friends and would definitely buy from them in the future.
30. juli 2023
Besvarelse fra progrooming.co.uk
Hi Kristina
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, we are delighted to have happy customers.
I am pleased to hear the electric grooming table meets your expectations.
Thank you for kindly recommending us to your friends.
Take care and best wishes
Pro grooming.
dog grooming bag
Unclear picture on the internet to see inside the bag. material of poor quality. Bag not as expected. delivery time stated 1-2 days in actual fact it was 4 days.
30. juli 2023
Happy customer
Easy to order good product and arrived soon after ordering. No problems and great service.
19. juli 2023
Besvarelse fra progrooming.co.uk
Hi Linda
Thanks for ordering the clipper from us.
It is great to hear your order arrived quickly too.
Our customer service team are happy to help in the future should you need anything.
Best wishes
Pro Grooming
Besvarelse fra progrooming.co.uk
Good afternoon,
Thank you for taking the time to leave us a 5* review.
Best wishes
Pro Grooming
Quick delivery and and on time and…
Quick delivery and and on time and product as expected
17. juli 2023
Besvarelse fra progrooming.co.uk
Hi Michelle
Thank you for your recent purchase of the pet dryer.
It is always great that our customers take the time to review our business as it helps any new customers, before making their first purchase.
Best Wishes
Pro Grooming
Besvarelse fra progrooming.co.uk
Hi Mr Powell
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, delighted to have happy customers.
Best wishes
Pro Grooming
Besvarelse fra progrooming.co.uk
Hi Natasha
Thank you kindly for leaving us a positive review, thank you for being one of our valued customers.
We look forward to doing business with you again in the future.
Take care and best wishes
Pro Grooming
Grooming Table
Really pleased with this grooming table. Arrived quickly and well packed. Great customer service, would highly recommend and look forward to doing business with them again.
2. juli 2023
Besvarelse fra progrooming.co.uk
Hi Julie
Thank you kindly for your 5* review.
I can see you have placed another order with us and we have shipped your order today too.
Thanks again for choosing Pro Grooming.
Best wishes
Pro Grooming
The table arrived promptly.
9. juli 2023
Besvarelse fra progrooming.co.uk
Hi Marion
Thank you for the excellent feedback.
Good to hear your table arrived safely and promptly too.
Best wishes
Pro Grooming
Great Service
Kept in touch re delivery, even though I submitted my contact number incorrectly! One of the few companies who are proactive, not receive.
2. juli 2023
Besvarelse fra progrooming.co.uk
Hi Melanie
Thank you taking the time to leave us positive feedback.
We do try our very best to ensure our customers receive their goods and a smooth, hassle free delivery procedure.
We look forward to you shopping with us again in the future.
Best Wishes
Pro Grooming
Great service
Great service, fast delivery, packaged well. My fault I wish I had bought a little bit bigger table
26. juni 2023
Besvarelse fra progrooming.co.uk
Hi Jane,
I am sorry you are not completely satisfied. If the item has not yet been assembled and you have the packaging, we do have a 14 day returns procedure, if you would like to return the item to us?
Thank you for the positive feedback on the service and delivery, it helps other customers prior to ordering.
Best wishes
Pro Grooming.
Excellent product and service
20. juni 2023
Besvarelse fra progrooming.co.uk
Hi Jane
Thank you for kindly leaving us a great review, it is greatly appreciated that our customers take time out of their busy day to do this.
Take Care and Best Wishes
Pro Grooming
I prefer to shop from independent businesses like Pro-grooming
Pro-grooming offer a good range of products and I prefer to shop from independent and family businesses. Service was great -thanks
13. juni 2023
Besvarelse fra progrooming.co.uk
Hi Jo,
Great to hear you like to shop locally, we are a small family run business, aiming to bring all of our customers a varied range of products at competitive prices.
Thank you for taking the time to leave us positive feedback.
Best wishes
Pro Grooming
Fast delivery competitive price
15. juni 2023
Besvarelse fra progrooming.co.uk
Hello James
Thank you for the excellent review.
We look forward to doing business with you in the future.
Best wishes
Pro Grooming
I would have preferred a exchange…
I would have preferred a exchange instead of a refund but did not get a response from the company , if a exchange was not possible due to not having the item l needed that’s fine but know communication .
4. juni 2023
Besvarelse fra progrooming.co.uk
Hi Kathryn
Thank you for your feedback.
Unfortunately we have received a cyber attack and had no way of contacting customers.
Rather than waiting the best part of a week, we have processed any returns through as refunds rather than making our customers wait any longer.
Apologies for the inconvenience this may have caused you.
Please email us and a member o f the team will be happy to discuss any queries on products with you and assist you further.
Best wishes
Pro grooming
It took a long time searching for what…
It took a long time searching for what we needed and found the website clear and we easily spotted what we were looking for.
Communications were prompt and clear and purchased items were satisfactorily packed & rec'd quickly & in good condition too.
We will certainly be back in touch with the 'progrooming' team should we need to purchase similar products in the future.
A happy customer resident in the Kingdom of Bahrain.
4. juni 2023
Besvarelse fra progrooming.co.uk
Hi Tim
Thank you kindly for leaving us a positive review.
I am pleased you found exactly what you were looking for on the website.
A team member is available should you require any assistance in the future.
Best wishes
Pro Grooming
Excellent delivery goods well packaged.
24. maj 2023
Besvarelse fra progrooming.co.uk
Hi Susan
Thank you so much for the 5* review.
Good to hear your order arrived safely.
Take care and best wishes
Pro Grooming
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.