ProblemShared Anmeldelser 2.908

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience with Problem Shared has been first class. I have been kept up to date with waiting times for my ADHD Assessment. The forms were easy to navigate and my Assessment went smoothly. My asses... Se mere

Bedømt til 5 ud af 5 stjerner

We saw a leaflet at our GP's surgery and decided that it would be worth giving them a go rather than wait for the NHS. It took approximately 18 months to get an appointment for diagnosis which seemed... Se mere

Virksomhedsoplysninger

  1. Psykiatrisk behandling

Skrevet af virksomheden

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Outstanding Service

I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

15. marts 2026
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a review of your diagnosis with us, we are so glad that you felt as if you were shown compassion and empathy and that you found your assessor to be professional. Good luck moving forward following your assessment.

Bedømt til 5 ud af 5 stjerner

A truly wonderful experience

A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

24. februar 2026
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Besvarelse fra ProblemShared

We are so happy to read that you found your diagnosis to be a life changing experience, and that you found our wonderful staff to be reassuring and informative. Thank you for taking the time to leave a review, good luck with the next steps in your journey.

Bedømt til 5 ud af 5 stjerner

Dyscalculia assessment with lovely Emma!

I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

Thanks for leaving such a positive review, we are so glad that you had a great experience with Emma and that she was able to make you feel comfortable throughout your assessment. Good luck moving forward following your diagnosis.

Bedømt til 5 ud af 5 stjerner

ADHD assessment

Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

2. april 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a review of your experience, we are so glad it was a positive one and that your assessor was supportive and informative, and that you appreciated the follow up information following your diagnosis. Good luck moving forward with the next steps in your journey.

Bedømt til 5 ud af 5 stjerner

Very good excellent

21. marts 2026
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a positive review of your experience, we are so glad that you found our service to be excellent. Good luck moving forward.

Bedømt til 5 ud af 5 stjerner

I felt very at ease when having my…

I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

18. marts 2026
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Besvarelse fra ProblemShared

We are so glad that you were made to feel at ease and that your issues were resolved beforehand by our support teams. Thanks for taking the time to leave a review.

Bedømt til 5 ud af 5 stjerner

Very professional

The professional was very knowledgeable, well prepared and at the same time very welcoming, listening and appreciating additional info/feedback.

14. marts 2026
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Besvarelse fra ProblemShared

We are so glad that you found the team to be welcoming, and that you felt listened to throughout the process. Thanks for taking the time to leave a review, and good luck with the next steps in your journey.

Bedømt til 5 ud af 5 stjerner

Supportive

Initially concerned about the assessment online, I was soon put at ease when I realised how much effort went into making my child feel comfortable. Really supportive and informative.

18. marts 2026
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Besvarelse fra ProblemShared

We are so glad that our team were able to make your child feel comfortable and that you were put at ease despite your initial concerns about the assessment being online. Thanks for taking the time to leave a review of your experience.

Bedømt til 5 ud af 5 stjerner

Made everything so easy

Made everything so easy. Becky was amazing and really put me at ease going through the assessment. Really thankful for the help

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

We are so glad that Becky was able to put you at ease during your assessment and that the process felt easy for you. Thanks for leaving a review and good luck moving forward following your assessment.

Bedømt til 5 ud af 5 stjerner

I had a wonderful experience being…tested for dyslexia

I had a wonderful experience being tested for dyslexia. Although apprehensive going into it, and also not convinced I would even get a diagnosis, my assessor was extremely understanding and immediately made me feel safe. I was guided through the whole process with care and made to feel so seen. The process even changed my outlook on neurodivergence and made feel empowered moving forward. It is amazing to be able to understand myself more and I no longer feel so scared to ask for reasonable adjustments going forward.

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

Thanks for leaving such a wonderful review of your experience. We are so glad that being tested for dyslexia was such a positive experience for you, and that you were made to feel safe, seen and empowered and no longer scared to ask for reasonable adjustments. Good luck moving forward following your diagnosis.

Bedømt til 5 ud af 5 stjerner

It was quick

It was quick. The practitioner was friendly and made me feel at ease.

18. marts 2026
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a review. We are so glad that you were made to feel at ease by your practitioner and that you found the process to be quick. Good luck with the next steps in your journey.

Bedømt til 5 ud af 5 stjerner

Recommended choice

Clear process. Short waiting list. Forms made sense. Lots of reminders. Video call was easy. Practitioner was really good. Discussed sensitive topics with care. Would definitely recommend

15. marts 2026
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Besvarelse fra ProblemShared

Thanks so much for your recommendation, we are so glad that you had a positive experience with our service. We are glad that you appreciated the reminders, and that you were able to discuss sensitive topics with our practitioners. Good luck moving forward with next steps.

Bedømt til 5 ud af 5 stjerner

Assessment People

These people made me so calm and relaxed when i had my assessment i felt at ease and could talk to them about anything they really know what they are doing and they send you a copy out by e mail plus they tell you if you have ADHD straight away which is great as you dont want to wait about but i recommend these people to anyone who thinks there is something going on that you dont know about very experianced people Thank you.

27. marts 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

Thanks so much for your recommendation and for taking the time to leave a review. We are so glad that you were made to feel calm and relaxed, and that you felt at ease. Good luck moving forward with your diagnosis.

Bedømt til 5 ud af 5 stjerner

Had a lovely comforting lady asses me…

Had a lovely comforting lady asses me for autism today and made me feel at ease due in the assessments and made the assessment feel not as long. But I got diagnosed so I’m officially auDHD as now have both ASD and adhd . Thankyou

31. marts 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

We are so glad that your assessor put you at ease and was comforting. Good luck moving forward with your dual diagnosis.

Bedømt til 4 ud af 5 stjerner

In-depth consultation and took the time…

In-depth consultation and took the time with my son

15. marts 2026
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a review, we are glad to read that you found the consultation to be in depth and that our staff took their time when assessing your son. Good luck moving forward.

Bedømt til 5 ud af 5 stjerner

ProblemShared

Everyone that I or my daughter interacted with at ProblemShared was great. Very professional, kind and helpful. The service provided is extremely thorough and response times swift.

14. marts 2026
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Besvarelse fra ProblemShared

Thanks for your positive review. We are so glad that you found our service to be through and our staff to be kind and helpful for your daughter's assessment. Good luck to you both moving forward.

Bedømt til 5 ud af 5 stjerner

ADHD assessment

ProblemShared has made my ADHD diagnosis and post-diagnosis experience as smooth as possible while I have been coming to terms with a new diagnosis. They have been prompt with reminders and effective with communication and guidance.

23. marts 2026
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Besvarelse fra ProblemShared

Thanks for your positive review, we are so glad you find the reminders and communication to be helpful and effective and that you are finding benefit in our post diagnostic service. Good luck moving forward with your diagnosis.

Bedømt til 4 ud af 5 stjerner

Professional and Knowledgeable Consultants. Very long lead times

I haven't yet completed my full assessment. So far, I’ve found the consultants to be knowledgeable, attentive, and professional. The website is also very good, providing all the necessary information to help you understand your condition and the support available.
The only downside is the lead times. I’m not sure if this is because I’m going through my insurance, but the wait between the pre-assessment and the assessment is around 6 to 8 weeks, and the lead time between the assessment and the first medication consultation is approximately 6 months. I believe there are other services with quicker turnaround times.

15. marts 2026
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Besvarelse fra ProblemShared

Thanks for taking the time to leave a review of your experience, we are glad to read that you have had a positive experience with our team and that you received all of the necessary information.
We apologise for the wait times, these are published on our website and the wait time for medication is different than the assessment wait times. Please continue to check our website for wait time information.

Bedømt til 5 ud af 5 stjerner

Positive experience

Tanya was friendly, knowledgeable and helpful. We were very happy with the assessment for our son. We would recommend to others.

16. marts 2026
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Besvarelse fra ProblemShared

Thanks for your review, we are so glad that you found your assessor to be helpful and that you are happy with your son's assessment. Thank you for your recommendation.

Bedømt til 4 ud af 5 stjerner

Long times, long forms but worth it

The wait time for an assessment was longer than I was initially told and wasn't communicated it had changed and the initial questionnaires are repetitive and long winded causing frustration, especially when youre given a timeframe to fill them out in. Hence 4 stars and not 5. The initial sign up and forms are easy providing your GP isnt a massively awkward prat like mine who thought 5 tick box questions were beneath him and caused me a delay. Once through the waiting list the assessment came quickly and whilst it was two and a half hours, the assessor was lovely, friendly, calming and very attentive. She was very thorough but not in the horrific PIP assessment way. By the end of the call i was as relaxed as i could be, felt almost everything had been covered and been told it would be a couple of days and id have my answers. And i did. I am now diagnosed, working my way through the online paperwork and report sent to me and hoping some of it will help tweak things. I already know a weight has been lifted knowing there are reasons for things now after years of feeling alone and the lovely Mrs Da Silva could not have been more supportive or done a better job checking I was okay and steady before she ended the call. I would absolutely recommend this process to anyone seeking answers, as long as you have patience in bundles and cross your fingers that you get an as understanding and compassionate assessor as i did.

24. marts 2026
Uopfordret anmeldelse
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Besvarelse fra ProblemShared

Thanks for taking the time to leave an honest review of your experience, and we are sorry you feel as if the wait time for an assessment was longer than you initially thought, we will take this feedback to our internal teams. We understand the forms can feel long, however these are required for our assessors to form a diagnosis.

We are however glad to read that the rest of your experience was a positive one, and that you had a positive experience with our internal teams. Good luck moving forward with your next steps.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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