ProBikeKit (New Zealand) Anmeldelser 

755
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cykelbutik
  2. også i
  3. Butik med cykeltilbehør
  4. Sportsbutik

Oplysningerne kommer fra forskellige eksterne kilder

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

755 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(755)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

First time Customer at Probikekit

First time Customer at Probikekit. I ordered a pair of forks from them. Great price! Excellent customer service throughout and they quickly answered my queries. I was kept up to date with delivery from the UK to NZ.
The pricing is very good, and everything I have looked at beats pricing from the main bike stores in NZ, which is pretty unfortunate.
Can't recommend PBK enough and I have subsequently ordered a new stem from them as well.

15. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Bedømt til 5 ud af 5 stjerner

easy to use system

21. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bedømt til 5 ud af 5 stjerner

Bib Shorts

Second pair of RC shorts I have bought . Great !

18. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bedømt til 1 ud af 5 stjerner

Nz website but not nz shop

17. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello Chris,

Thank you for your review.

I am very sorry to hear that you are unhappy with our website. I will ensure that your comments are passed to the relevant departments, as we do appreciate your feedback.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Nathan

Bedømt til 5 ud af 5 stjerner

My first purchase at ProBikeKit (NZ)

I found what I was looking for, placed the order, paid for it and received email. Simple and straight forward, That's just great.

17. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bedømt til 5 ud af 5 stjerner

Website is easy to navigate and…

Website is easy to navigate and checkout process was slick. Free delivery and regular discount options also make a big difference in where I choose to shop. PBK is very good in all these areas

15. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bedømt til 5 ud af 5 stjerner

easy password reset and swift checkout

easy password reset and swift checkout, 2 thumbs up!

13. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hi Sean,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Bedømt til 5 ud af 5 stjerner

Happy with my order some months ago

Happy with my order some months ago, and pleased to find the items I need this time.

12. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bedømt til 5 ud af 5 stjerner

Good stock of components at competitive…

Good stock of components at competitive prices

11. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bedømt til 5 ud af 5 stjerner

Great Prices

A simple site to navigate and great prices.

10. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bedømt til 5 ud af 5 stjerner

Excellent product.

8. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bedømt til 5 ud af 5 stjerner

Website is easy to use

Website is easy to use
Price is right
Great range of stock

6. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Bedømt til 5 ud af 5 stjerner

Found exactly the bike shoes i wanted…

Found exactly the bike shoes i wanted here which werent avaliable in retail store in hamilton

5. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Bedømt til 1 ud af 5 stjerner

Sloooowww!!

Took nearly a week to process the order (one tail light)
Now it looks like a three week wait for it to arrive in NZ.
If you are happy to wait the price is right. Frankly there are better options available, certainly not what they used to be.

2. september 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hi Andy,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you?

I will be able to get this sorted.

Kind Regards,

Stephen

Bedømt til 5 ud af 5 stjerner

great system

29. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bedømt til 5 ud af 5 stjerner

Easy

Easy, straightforward purchase

29. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bedømt til 5 ud af 5 stjerner

3rd time using ProBikeKit

3rd time using ProBikeKit, website very easy to navagate and use.. Will definately use again :-)

29. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bedømt til 5 ud af 5 stjerner

really easy to buy

25. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bedømt til 5 ud af 5 stjerner

Easy shopping experience

Always very easy to purchase items through ProBikeKit. I've never had any issues so continue to use them...

21. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Bedømt til 1 ud af 5 stjerner

Items not depatched/available

After waiting two months for items purchased they still did not arrive, website was still advertising item with "usually despatched within 2 weeks" which when questioned about Probikekit would not answer. After several queries still did not get answers as to if we would get the items, eventually had to cancel the order, very frustrating.

20. august 2022
ProBikeKit (New Zealand)-logo

Besvarelse fra ProBikeKit (New Zealand)

Hi Jacques,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere