Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for th... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the re... Se mere
Oxi Fresh carpet cleaning, Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional. Thank you for meeting my nee... Se mere
Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.
Virksomhedsoplysninger
Skrevet af virksomheden
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Skrevet af virksomheden

Kontaktoplysninger
3400 Players Club Parkway, Suite 300, 38125, Memphis, USA
- (888) 716-0967
- pro.frontdoor.com
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The technician was very nice changed my…
The technician was very nice changed my filters and explained my system was in great shape.
Excellent customer service from the…
Excellent customer service from the Chris and Rafi. Both were friendly and courteous and once tech arrived he got right down to his work efficiently and thoroughly.
My experience with frontdoor Pro was…
My experience with frontdoor Pro was smooth and dependable. The technician was prompt, professional, and fixed the issue faster than i expected. It made dealing with home repairs much less stressful.
Deceptive advertising
I was contacted regarding installing a new A/C system prior to the expiration of the federal tax credit program for Energy Efficient upgrades. Frontdoor Pro sent me 3 quotes based on the tax credit. As it turns out, none of the three units came remotely close to qualifying for the tax credit as none of them included qualifying equipment. I almost got into a contract expecting a tax credit that would never come. Fortunately, I spoke with a credible local installer who saved me from making that mistake.
Scheduling was easy …
Scheduling was easy and technicians kept me informed of arrival time. Work was completed in a timely manner. Very easy process!

Besvarelse fra Frontdoor Pro
Had a great experience with Walter with…
Had a great experience with Walter with Excalibur HVAC Plus! Definitely recommend!

Besvarelse fra Frontdoor Pro

Besvarelse fra Frontdoor Pro
Showed up on the time scheduled,service…
Showed up on the time scheduled,service guy spoke when I opened the door we had a good conversation about the weather,did the inspection said all was good.

Besvarelse fra Frontdoor Pro
Service technician was very…
Service technician was very professional and walked through the process, provided updates and recommendations

Besvarelse fra Frontdoor Pro
Horrible Service
I didn’t not get the service in credit since the company did contact us, at first, home shield did not understand it was on my account. The first company they sent did not come and had to ask to get the service credit.

Besvarelse fra Frontdoor Pro

Besvarelse fra Frontdoor Pro
Warning about using Crown Temperature, Healing and Cooling company.
First, I spent over two days about two hours trying to get an annual HVAC appointment set up through AHS. Once that finally happened Crown Temperature, Heating and Cooling sent out a technician who checked my furnace and humidifier attached to furnace. He said I needed to get another humidifier filter and took out the filter for me so I could make sure I got the right one. He failed to mention that if I didn’t replace the filter right away that water would flow onto our basement floor. So, the next day we had a flood in and around our furnace in the basement. When we called Crown, the head technician, named Jeremy, was exceptionally rude, would accept no responsibility for the situation, screamed both at my husband and I on two separate phone calls and hung up on us both times. My husband called and asked for the owner of Crown to call us but he never did. Wow! The worst customer service we have ever had! We not only will never use Crown again, we are very unhappy with AHS.

Besvarelse fra Frontdoor Pro
Need better customer service
Need American to take my call, I submitted my information and he asked the same questions again.

Besvarelse fra Frontdoor Pro
Furnace maintenance
Communicated their arrival time to me. Was time efficient and knowledgeable.

Besvarelse fra Frontdoor Pro
Excellent professional work
Excellent professional work. Very attentive technicians.

Besvarelse fra Frontdoor Pro
Easy to schedule and everything worked…
Easy to schedule and everything worked out perfectly.

Besvarelse fra Frontdoor Pro
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







