Banner for Frontdoor Pro

Frontdoor Pro Anmeldelser 451

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for th... Se mere

Bedømt til 5 ud af 5 stjerner

Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the re... Se mere

Bedømt til 5 ud af 5 stjerner

Oxi Fresh carpet cleaning, Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional. Thank you for meeting my nee... Se mere

Bedømt til 5 ud af 5 stjerner

Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.

Virksomhedsoplysninger

  1. Hjemmehjælp

Skrevet af virksomheden

Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.

Skrevet af virksomheden


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

451 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 48 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Deceptive advertising

I was contacted regarding installing a new A/C system prior to the expiration of the federal tax credit program for Energy Efficient upgrades. Frontdoor Pro sent me 3 quotes based on the tax credit. As it turns out, none of the three units came remotely close to qualifying for the tax credit as none of them included qualifying equipment. I almost got into a contract expecting a tax credit that would never come. Fortunately, I spoke with a credible local installer who saved me from making that mistake.

4. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Scheduling was easy …

Scheduling was easy and technicians kept me informed of arrival time. Work was completed in a timely manner. Very easy process!

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Linda, this is absolutely wonderful to hear! Our goal is to help make homeownership as stress-free as possible. We look forward to lending you a helping hand on your home repairs and maintenance for many years to come. Thank you!

Bedømt til 5 ud af 5 stjerner

Had a great experience with Walter with…

Had a great experience with Walter with Excalibur HVAC Plus! Definitely recommend!

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Beth, that's terrific to hear that your HVAC service went smoothly with Walter! Thank you for being a valued member and for sharing your feedback with us.

Bedømt til 5 ud af 5 stjerner

Great service

Appt was timely, efficient and informative.

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

David, that sounds like music to our ears! Thanks for sharing about your positive experience, and we look forward to assisting you on your future home repairs.

Bedømt til 5 ud af 5 stjerner

Showed up on the time scheduled,service…

Showed up on the time scheduled,service guy spoke when I opened the door we had a good conversation about the weather,did the inspection said all was good.

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Harold, we pride ourselves on helping to make home ownership more hassle-free. Thank you so much for sharing your feedback, and we look forward to assisting you with your future home repairs!

Bedømt til 5 ud af 5 stjerner

Service technician was very…

Service technician was very professional and walked through the process, provided updates and recommendations

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

James, we're super-psyched to hear that you had a positive experience. Thank you for being a valued member!

Bedømt til 1 ud af 5 stjerner

Horrible Service

I didn’t not get the service in credit since the company did contact us, at first, home shield did not understand it was on my account. The first company they sent did not come and had to ask to get the service credit.

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Ashley, I apologize for any misunderstandings that may have occurred. Please reach out to us at (844) 473-7849 at your earliest convenience so we can further assist you and clear up any outstanding issues. Thank you!

Bedømt til 5 ud af 5 stjerner

Justin was friendly

Justin was friendly, timely and efficient.

2. december 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Eric, it's awesome to hear that you had a positive experience with Justin. Please don't hesitate to reach out to us again regarding your future home repair and maintenance needs. We're here for you!

Bedømt til 5 ud af 5 stjerner

Great service

Great service

18. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Ronnie, reading your feedback made our day! Thank you for being a valued member and for entrusting us to assist you with your home repair and maintenance needs.

Bedømt til 5 ud af 5 stjerner

Timely and Honest

Helpful and Professional

18. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Frederick, we truly appreciate your feedback and look forward to partnering with you on your home repair and maintenance needs for many years to come. Thanks for being a valued member!

Bedømt til 1 ud af 5 stjerner

Warning about using Crown Temperature, Healing and Cooling company.

First, I spent over two days about two hours trying to get an annual HVAC appointment set up through AHS. Once that finally happened Crown Temperature, Heating and Cooling sent out a technician who checked my furnace and humidifier attached to furnace. He said I needed to get another humidifier filter and took out the filter for me so I could make sure I got the right one. He failed to mention that if I didn’t replace the filter right away that water would flow onto our basement floor. So, the next day we had a flood in and around our furnace in the basement. When we called Crown, the head technician, named Jeremy, was exceptionally rude, would accept no responsibility for the situation, screamed both at my husband and I on two separate phone calls and hung up on us both times. My husband called and asked for the owner of Crown to call us but he never did. Wow! The worst customer service we have ever had! We not only will never use Crown again, we are very unhappy with AHS.

18. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Susan and Charles, thank you for bringing this matter to our attention. We are currently looking into this case and will respond back here again shortly.

Bedømt til 1 ud af 5 stjerner

Need better customer service

Need American to take my call, I submitted my information and he asked the same questions again.

18. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Hello! Please reach out to us at (844) 473-7849 or email help@pro.frontdoor.com so we can further assist you. Thanks!

Bedømt til 4 ud af 5 stjerner

Furnace maintenance

Communicated their arrival time to me. Was time efficient and knowledgeable.

11. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Heidi, we love to hear this. Thank you for entrusting us with your home repairs and maintenance needs. We're proud to have you as a valued member!

Bedømt til 5 ud af 5 stjerner

Excellent professional work

Excellent professional work. Very attentive technicians.

11. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Falcon, we're proud to partner with you on your home repair and maintenance needs. We love our technicians as well--and look forward to assisting you for many years to come.

Bedømt til 5 ud af 5 stjerner

Quick service

Quick service

11. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Henny, we always strive to help make your home ownership journey more stress-free. Thanks for providing this awesome feedback and for being a valued member!

Bedømt til 5 ud af 5 stjerner

Easy to schedule and everything worked…

Easy to schedule and everything worked out perfectly.

11. november 2025
Frontdoor Pro-logo

Besvarelse fra Frontdoor Pro

Janet, these are words that we absolutely love to hear! We look forward to partnering with you on your home repair and maintenance needs for many years to come. Thank you!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere