Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for th... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the re... Se mere
Oxi Fresh carpet cleaning, Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional. Thank you for meeting my nee... Se mere
Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.
Virksomhedsoplysninger
Skrevet af virksomheden
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Skrevet af virksomheden

Kontaktoplysninger
3400 Players Club Parkway, Suite 300, 38125, Memphis, USA
- (888) 716-0967
- pro.frontdoor.com
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I completely forgot about my…
I completely forgot about my appointment. Nice you man greeted me. Instructed me what I needed for my furnace
The technician was kind and…
The technician was kind and knowledgeable. He did the job efficiently and also went out of his way to fix my remote control by using his own battery, trying different ways.
Terrible terrible company
Run, don't walk, run. Do not use this company. Deny, defend, depose applies to them as much as it does to insurance companies. They do not care about their customers. I had someone install something via Frontdoor, and he broke something in the process. They have done everything possible -- delay, deny, do not respond -- to avoid liability. Use at your own peril. I sent messages to executives at the company. No response. They just do not care.
Benjamin did an amazing job installing…
Benjamin did an amazing job installing my dishwasher. There was an issue with the outlet and he fixed it quickly and professionally.
Denied for ‘Improper Capacity’ - But No Proof Provided
I filed a service request for my AC system after a clear failure, only to have them deny the claim under something called an “Improper Capacity Exclusion.”
They claim my system is mismatched, yet they provided no actual documentation, measurements, or engineering analysis to support that claim.
This system was installed before I purchased the home, and it functioned for years without issue. Now that it has failed, they are using a vague technicality to avoid covering the repair.
Even more frustrating, I was left without working AC heading into the Texas heat, with no real resolution offered.
If you are considering a home warranty, understand that coverage may be denied based on interpretations that are never clearly explained or proven.
Horrible customer service
Horrible customer service. Not one single person could speak understandable English. They refused to answer questions and would say "I'm only reading what they said". They did not provide a list of things that were required, so when they called at the last minute to remind you about the "things" you needed to have or do, and you didn't know about it, their solution was to cancel the appointment. Thankfully a technician finally arrived - from a different company - who was very nice and understanding and even provided the materials they were to have told me to have available.
Good experience changing home Locks
The rep came in and changed the locks quickly and left. He asked me to test them with the keys, No issues. I liked that since quick and clean. Rep needs to explain a little bit more about the changes and issues that may happen or how to treat the new locks if any issues arise, otherwise all good.
Jacob was on-time and efficient.
Jacob was on time and quickly re-keyed all of our door locks. Was very friendly and professional. I would recommend Frontdoor Pro to anyone needing locksmith work done.
Tech was helpful educated in the…
Tech was helpful educated in the product and ON-TIME!
Very knowledgeable staff!
Communication on appointment
Communication on appointment, professional technician, excellent followup. Patrick scheduled promptly, with Sonny performing HVAC inspection shortly thereafter.
Over priced
Over priced. Made statement that there was such a danger. Did not catch one rat. 2nd service man said it was all old rat poop nothing new
Great service
Your response time took only three business days to rekey my locks to my new house. You would have received 5 stars if it was quicker being that I was moving into a new house and concerned that there was other keys out there. The technician was great.
I already sent a very good review
I already sent a very good review. The tech was great! respecful, courteous and efficient.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








