Waiting on redemptions
First redemption went through, I’ve requested a second and it has been almost a week without it being processed. No response from customer service, will change this to a 5 star if they help me resolve this
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Prize Riot is a free-to-play social sweepstakes gaming platform featuring hundreds of casino-style games, promotions, tournaments, VIP rewards and more. Players can enjoy games using Gold Coins and may collect free Sweeps Coins through eligible promotional methods for the chance to redeem prizes. No purchase necessary. Eligibility restrictions apply. 18+.
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First redemption went through, I’ve requested a second and it has been almost a week without it being processed. No response from customer service, will change this to a 5 star if they help me resolve this
I would have gave a 5 star initially, I happened to win a good amount. They have not processed my redemption still and its been 3 days. Games were good and the welcome package was great, I will update this once I get my redemption.

Besvarelse fra Prize Riot
Update: finally got paid a week after requesting a redemption. Support never gave me an update or responded. Luckily the money hit my account but it's hard to trust them since support is basically unreachable
Customer service is basically non existent, payouts are slow.
Been waiting a week and no progress or movement despite being KYC verified. Support is unresponsive and/or unreachable. I try to live chat, they say they either aren't there and message them, or someone responds there and claims they will "email you later" aka giving you the runaround.
They have no problem sending automated promo/sale emails and accepting your money, but when it comes time to pay out, they disappear.
Their Trustpilot reviews also appear fake (all 5 star, some not even about Prize Riot itself, misspellings, generic BS, but no actual reports about people being PAID!!!)

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Fair and responsive to questions. Good selection of games.

Besvarelse fra Prize Riot
Legit so far and hasn’t. Let me down and does reply when question asked

Besvarelse fra Prize Riot
Trustpilot is the one that I Trust with all the updates and reviews that I receive. I hope all of you will go with Trustpilot. Best wishes!!

Besvarelse fra Prize Riot
The amount of game selection that I can choose from.

Besvarelse fra Prize Riot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.