Comprehensive selection of peonies of all kinds. The website is easy to use and has full details of every plant. The variety I chose 'Cora Louise' photo could perhaps have shown the full flower rathe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I didn’t put the correct delivery address on my order. Very difficult to get in touch but sent a message as prompted straight away. No response, Peonie delivered to billing address. Sorry but would... Se mere
I am a Chelsea Pensioner. I ordered 2 peonies at the RHS Chelsea Flower show in May 2026 as a present for a dear friend. Not only have they not arrived, I have been completely unable to get through... Se mere
I bought a voucher gift for friends. In a world of e-gifts and electronic Christmas wishes, the message for my friends was hand written by someone at Primrose Hall Peonies. So thoughtful! Many thanks... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Primrose Hall Peonies is an RHS Chelsea Flower Show gold medal award-winning British specialist peony nursery and we hold the Plant Heritage National Collection for unusual Intersectional or Itoh peony varieties. We currently stock the largest selection of rare and extremely collectable peonies for sale in the UK from herbaceous to tree and patio to Itoh, we are growing them all. Our peonies are sold at flowering maturity.
Kontaktoplysninger
Dingley Dell, Toddington Road, MK455AH, Westoning, Storbritannien
- https://primrosehallpeonies.co.uk/contact-us/
- primrosehallpeonies.co.uk
3,5
Middel
693 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Plant delivered when advised it would
Plant delivered when advised it would, in good condition unlike other garden companies that I have dealt with in past. I would certainly deal with your company again
4. november 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you for your review! We pride ourselves in delivery healthy strong peony plants and love customers to return and choose from our wide range of peony plants. 😊
No communication following missing delivery
Ordered 2 peonies. Only 1 delivered. Tried to ring - no answer. Emailed using website info- no response. Dreadful service. Avoid.
Update- company apologised with reasonable explanation and sent another. Thank you.
10. oktober 2023
Besvarelse fra primrosehallpeonies.co.uk
Sent in November 2023
Dear Andrea,
Thank you for sending in the correct name and order number as we would not have known who Anna Greenly was as the order is Andrea Green.
I have checked our records and I did reply to you on the 18th October – copy of the email was as follows:
Dear Andrea,
Sorry that only one Bowl of Beauty was sent – I have notified the nursery manager to send another one to you on the 23rd October.
Enjoy your cruise and we apologize again.
Kind regards
Caron
Excellent products arrived in tiptop…
Excellent products arrived in tiptop condition
6. september 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you so much for your review. We are thrilled that you are happy with your plants , it really does make the nursery team's day . Enjoy your peonies.
Wonderful quality plants
Wonderful quality plants, securely packed and swiftly despatched. Thanks so much!
6. september 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plants arrived safely and are looking good. Enjoy your new peonies, wishing you many years of happy peony growing ahead.
Many thanks
Wow what a great service
Wow ! What a great service. Plants arrived v quickly. Extremely well packaged and super healthy plants. Definitely recommend
31. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plants arrived safely. Enjoy your new peonies, wishing you many years of happy peony growing ahead.
Many thanks
Excellent service
Very quick delivery
Plant was well grown and packed so it arrived in great condition
5. september 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you your review - when we can send them out quickly we do and we appreciate the feedback you have given.
Easy ordering and lots of choice
Bought for my daughter for her birthday - lots of choice and easy ordering and delivery. When it arrived it had a few brown leaves but hopefully it will be fine!
22. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you for your review. We love it when people buy our peony plants as gifts. All the peony plants will have a few brown leaves at least now in September as Peony season is over and the plants die back down - some completely! This is how they should be though and we hope your daughter enjoys her peony plant for many years!
Peonies were well packed
Peonies were well packed, but obviously, are dying back for the autumn. Hope they’ll be back next year. Very prompt delivery.😀
29. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plants arrived safely and are looking good. Yes they will die back now in September as they should be but will give you many years of lovely peonies.Enjoy your new peonies!
The quality of the plants when they…
The quality of the plants when they arrived. the website and the ease of use. Overall a good experience.
30. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Thank you - we appreciate your feedback and that they plants arrived safe and you are happy with them 😊
Prompt service
Prompt service, plants delivered safely and with care. This is the second time that I have used this nursery!
29. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Welcome back! We love returning customers and so happy that you are pleased with our service and plants.
Besvarelse fra primrosehallpeonies.co.uk
We rely on DPD and are annoyed when a box is damaged but pleased that you plant is ok and that you have returned as a customer to buy three more peony plants. We really do appreciate this and hope that your plants are establishing well in your garden.
Good experience as needed summer feed…
Good experience as needed summer feed for peonies
9. august 2023
Besvarelse fra primrosehallpeonies.co.uk
We could not agree more! Thank you for your lovely review!
Poor Service
Waited nearly two years for the plant, which I didn't get in the end, sent alternatives.
Communication was poor, hard to contact via phone and emails, poor service. Would not be recommending Primrose Hall Peonies to my friends. May buy from the company at shows.
KB
9. august 2023
Besvarelse fra primrosehallpeonies.co.uk
Dear Keith I know that we have emailed you but wanted to post a reply on here too. It was extremely disappointing for us too to loose all our TREE peonies last year due to being forced to use peat free compost which meant that non of our Tree Peonies survived.
We are pleased that we were able to send you alternatives
Besvarelse fra primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plant arrived safely . Enjoy your new peony plant, wishing you many years of happy peony growing ahead.
Many thanks
Besvarelse fra primrosehallpeonies.co.uk
Thank you we hope your peony plants give you years of beautiful flowers. We really do appreciate such lovely feedback.
Don't buy your peonies from this company
Only 2 out of 4 plants arrived and were small and badly potted. No phone contact possible as they don't accept calls. I was promised the other 2 plants last week and they didn't arrive so was told that "management" was looking into it. No further response. I wanted these peonies for a cut flower bed on my allotment but doubt anything will flower for at least 2 years. Customer service appalling and goods NOT as described on the website.
18. juni 2023
Besvarelse fra primrosehallpeonies.co.uk
This was our reply in July 2023
Good morning.
Thank you for your reply.
Please do sign up for our 2 year guarantee, found on our website. If your peonies should fail to perform we would replace them under the terms and conditions of our guarantee. We are confident that following the care guide instructions your peonies will be absolutely fine. You can expect your peonies to reach their full height and spread within 5 years as explained on our website.
Regarding the delay with dpd, the missing peonies did not return to us in a timely manner, I can only apologise for this. It was not in our control. The experience you have had is not what we expect for our customers.
We do hope you enjoy your new peonies.
Kind Regards
Customer Service Team
Great Service
Product was beautiful, and really healthy.
There was a slight problem with the delivery but it was quickly rectified
I would happily recommend Primrose Hall Peonies
19. juni 2023
Besvarelse fra primrosehallpeonies.co.uk
We are sorry if you experienced any problem with the DPD delivery but glad that you are happy with our beautiful plants.
Received a twig for £28
19. juni 2023
Helpful and prompt service
19. juni 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.