Primoregistrations Anmeldelser 

392
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Order process was quick easy and simple also phoned up as thought id made a mistake quick answering the phone and dealt with the query straight away. However got an email on the 29th november to say... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered a plate 5 weeks ago, Primo advise max 1-15 days for transfer. DVLA seemingly on strike during this time (not been notified about this at ANY point) Called to query delay, got a condescending... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was looking for number plates for the Wifeys birthday present 🎁 & found the 1 we where looking for .ordered the plates very easy process & was very straightforward the number plates where delivered... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have dealt with Primoregistrations for a number of years now, and I realized I've never left a review because the process has always been pretty easy and straight forwards to deal with Primo, even... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

392 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(392)

7 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Disappointing service

Disappointing service! Bought registration waiting 4 weeks for someone to call and say reg wasn’t transferable! Yet the reg is on a car at present so is transferable. Shouldn’t be selling if it’s not available as I lost money buying reg plates n can’t put them on car. I was refunded for initial costs but certainly won’t use primo again!

15. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer service after sales are a joke!

Once they got the money, expect poor after sales customer service. They are rude in their emails, do not adhere to the legal 14 days return policy of a faulty product. The bank have been informed and a report has been filed to the police.

8. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service very quick delivery

Great service. Easy to use website just looked for registration i wanted i bought it and received the number plates within 2 days and certificate in 4 days absolutely brilliant cant recommend them highly enough

2. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at all costs!!!

What horrible people to deal with. AVOID at all costs

I purchased a registration from discount registrations a second trading name of primoregistrations so basically the same company, typical tactics of shady company's

The email I received had primoregistrations email address plastered all over it. I emailed them to ask what was the next steps and I got a curt email back stating the registration had not been purchased!

Obviously I was a little confused so called and got the same nasty customer services simply saying "I had not purchased it" it then turns out it is under there other trading name of disocountregistrations!

The person "Paul" who I dealt with was incredibly unhelpful and arrogant to the point where he told me (the customer) to shut up!!! something any customer service person should never do under ANY circumstances!

So I then had to contact discountregistrations the following day as they did not reply to my new email sent to them. A person sounding just like "Paul" (surprise, surprise) answered and after a little chat told me they had cancelled my order without reason even though "Paul" had told me that there were separate companies.

I think this company is a couple of blokes called Paul and Peter in a shed somewhere.

To help everyone avoid these people I will be posting this on every forum, review site, blog, Instagram, twitter I can, one thing these little companies forget is the power of the web and sometimes they meet someone who has the power to show them for who they are :-)

A little digging shows these people used to be "PRIMO JEWELLERY LIMITED" so not exactly specialist in vehicle registrations and they have had 4 resignations of "company officers" and as I thought companies house shows 4 employees in 2018. a laughably small company pretending to be something special.

P.S. In these other posts I will show proof of the transaction (payment) to primoregistrations as trustpilot will not allow me to post screen shots or links.

9. juni 2021
Uopfordret anmeldelse
Primoregistrations-logo

Besvarelse fra Primoregistrations

Unfortunately this customer hasn't purchased a registration from Primo Registrations.

Bedømt til 5 ud af 5 stjerner

Amazing experience

Amazing experience, brought my registration on Wednesday and received my plates and transfer pack next day. Sent transfer pack back on Friday, Monday was a bank holiday yet by Tuesday I received a text and email saying I could put my new plates on my car!

4. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

10 days I had to wait for my…

10 days I had to wait for my certificate to come through , the number plates came after two days but the paper work didn’t come for 10 days , I’ve never had to wait that long for paper work

17. maj 2021
Uopfordret anmeldelse
Primoregistrations-logo

Besvarelse fra Primoregistrations

Thank you for your review.
I'm very sorry to hear that you think that our service from all my colleagues was the worst possible due to the delay in your receiving your certificate. Unfortunately you had selected economy delivery which takes longer to come through to you - if you had needed it urgently I am surprised that you didn't order it with a quicker delivery option?
Having looked your order I can see that you placed your order on the 8th, and if you've got your certificate today then you have received it within 5 working days, not the 10 that you claim above.
I've very sorry that you don't think that this is good service from any of our team, but don't believe the worst possible review score is deserved.
Thanks,
The Primo Registrations team

Bedømt til 5 ud af 5 stjerner

Good service

When I rang to discuss the purchase of a plate I had seen sales person was extremely helpful. Purchased plates they and the certificate came quickly. Also when I saw the plate I checked other sites but found this company cheaper than others. Would recommend.

17. maj 2021
Uopfordret anmeldelse
Primoregistrations-logo

Besvarelse fra Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Bedømt til 1 ud af 5 stjerner

Absolutely AWFUL! Pay cheap, get a cheap service!

Ordered a plate 5 weeks ago, Primo advise max 1-15 days for transfer. DVLA seemingly on strike during this time (not been notified about this at ANY point) Called to query delay, got a condescending child telling me it is not their fault and that they don't have to advise *THEIR* customers of DVLA delays - Unbelievable!
Still waiting for transfer, wouldn't recommend this company to anyone - steer clear, pay more (i'd pay double!) to avoid them and get a professional service elsewhere.

13. maj 2021
Uopfordret anmeldelse
Primoregistrations-logo

Besvarelse fra Primoregistrations

Thank you for your review.
I'm very sorry that your transfer has been delayed due to the DVLA strikes. It's as frustrating for you as it is us, but I don't think it deserves your uncalled for comments about our staff. We will always communicate to you as soon as your transfer has been approved.
Thanks

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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