Primo Collection Anmeldelser 

49
•
TrustScore 2 ud af 5

1,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

took over a month to come in when it was supposed to be a christmas present + had a difficult time tracking the package and i'm 99% sure it got lost in transit somewhere along the way and i was js nev... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Please do not purchase from this site. Poor quality. The packaging is identical to Shein products from China, so assuming it comes from the same factory, but 4 times the price. Also there are no eas... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Outletbutik

Skrevet af virksomheden

Online Retailer


Kontaktoplysninger

1,8

Under middel

TrustScore 2 ud af 5

49 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,8

Alle anmeldelser

(49)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

AVOID,

AVOID. I wish I had read read the reviews before purchasing, I ordered 2 jumpers, really poor quality and the wrong size sent. They have given my a return address but expect me to pay for return regardless of the fault being theirs. The jumpers arrived separately, They are using cheap distributors and charging a lot of money. Definitely scammers. Not returning my emails

20. december 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

Sorry to hear about your experience — we’d really like the chance to make this right. That said, we haven’t received any order information from you, so we haven’t been able to follow up or assist.

If you can send over your order number and any relevant details, we’ll gladly look into it and do our best to help.

Bedømt til 1 ud af 5 stjerner

Poor Quality and Dodgy

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no information on how to even return items. The second order hasn't even arrived and again there is poor communication from Primo. It seems very dodgy would advise to avoid at all costs. Even if you do recieve your items the quality is terrible not worth it at all.

23. november 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re sorry to hear you feel this way — we genuinely want to help sort things out. However, we haven’t received any order details or return information from you, which we need to look into the situation properly.

If you can share your order numbers and any other info, we’ll do our best to assist and make things right.

Bedømt til 1 ud af 5 stjerner

SCAM COMPANY

My son purchased a fleece costing £55, this was not suitable. Quality was shocking. We sent it back and tracked it. It arrived back and received confirmation. This was in October, he still has not received his money and they do not respond to any emails or messages.

3. oktober 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re sorry to hear about your experience and want to assist you as best as we can. However, we haven’t received any order or return details from you, which makes it hard to investigate.

Please send us the relevant information—like your order number and return tracking—so we can look into this and help resolve the issue.

Thank you for your understanding.

Bedømt til 1 ud af 5 stjerner

Scammers

Scammers, dont send your product avoid!

4. december 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re sorry to hear you feel this way. We want to help resolve any issues, but we haven’t received any details or order information from you to assist properly.

If you’d like us to look into this, please provide your order number or any relevant info. We’re here to help.

Bedømt til 1 ud af 5 stjerner

I Ordered a medium and they sent a…

I Ordered a medium and they sent a large. Unable to contact them. Sent 3 emails and still no reply. Im stuck with a jumper that dont fit and gives static shock. Great Christmas present!!

30. november 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re really sorry to hear about the mix-up with your order and the trouble you’ve had reaching us.

We want to get this sorted for you—could you please send us your order number and any details you have? Once we have that, we’ll do our best to fix it quickly.

Thanks for your patience, and we look forward to helping.

Bedømt til 1 ud af 5 stjerner

black air racing jacket

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very cheap. The jacket was thinner than most t shirts and provided no warmth, material was incredibly thin. Definitely not worth £70.
When I emailed to ask about a return they replied once asking why I wanted to return it, since then they’ve ignored every email I’ve sent. I’ve sent the jacket back anyways but still have received no refund, despite it being within the 30 day period. Although it is almost impossible to return it within that period because the company is based in China

17. oktober 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re sorry to hear about the issues you’ve experienced and want to help resolve this. Unfortunately, we haven’t received enough information from you regarding your order or return to assist properly.

If you could please provide your order details and any return tracking information, we’ll make sure to investigate and support you as best as we can.

Thanks for your patience, and we look forward to hearing from you.

Bedømt til 1 ud af 5 stjerner

This company is a scam

This company is a scam. Avoid at all costs if you Google image search the items they are available on Ali Express and Temu for a fraction of the price. They don’t provide full returns information and their website is listed as potentially dangerous when you scroll through any vague reviews that are available. The top I bought gives me static shocks its such awful synthetic cheap material. I dread to think of the conditions of those who made it. I wish I’d done more research first. Also 1 review on Trustpilot says it all. Avoid, avoid avoid. I don’t imagine i’ll get a refund but will send the top back into a black hole and learn a good lesson. This is a drop-shipping con and nothing to do with reputable fashion or retail. Feel sick I fell for it, don’t do the same!

15. november 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Hi,

We’re really sorry to hear about your experience and want to help make things right. However, we haven’t received any details from you regarding your order or concerns, which makes it hard for us to assist.

If you’re open to it, please reach out with your order information or any questions you have — we’re here to support you and resolve any issues.

Thanks for giving us the chance to help.

Bedømt til 4 ud af 5 stjerner

Good quality however the shipping did…

Good quality however the shipping did take a while to arrive. However the customer service was on point and they explained the order will take 7-10 days to arrive.

18. september 2023
Uopfordret anmeldelse
Primo Collection-logo

Besvarelse fra Primo Collection

Thanks for the feedback!
Glad to hear you liked the quality and our customer service.
We appreciate your patience with the shipping time!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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