PrimePDF Anmeldelser 71

TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Ich habe nur eine Datei in pdf umwandeln wollen für 1€. Es war nicht ersichtlich, dass es sich um ein Abo handelt, wo nach 1 Woche 29,99 € mtl fällig werden. Dies habe ich erst gemerkt, als der... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Ich wurde nicht ausreichend auf die kostenpflichtige und teure automatische Abo-Verlängerung hingewiesen. Ich wollte nur eine Einzelleistung und kein Abo. Auf meine Beschwerde wurde allerdings... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

It's very useful as a PDF editing tool. However, after the process is complete, you need to click the "save and finish" option, not the "OK" or "completed" option, otherwise everything you've done wil... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

It worked ok, but 7 days later I find I have another charge on my card. To make matters worse, I don't have an account (it doesn't recognise my email) so this looks and feels like a scam - they get yo... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 1 ud af 5 stjerner

Situazioni poco trasparenti.

Noto non molto sorpreso che ultimamente ci sono molte vittime come me ed è evidente che gli affari vanno bene.

La prassi consolidata è quella che si evince da tutte le recensioni negative, se può essere utile aggiungo che immediatamente dopo aver notato il prelievo ho chiesto l’annullamento dell’abbonamento e bloccato il prelievo sul conto PayPal

Ho scritto una mia considerazione agli interessati facendogli notare che non so fino a che punto è consentito un prelievo dal mio conto senza nessuna autorizzazione, ma questo lo faremo verificare da persone competenti, e quindi a seguito del mio messaggio si è aperta una serie di comunicazioni fra me e un loro interlocutore.

In sintesi, il soggetto mi ha garantito che l’abbonamento è stato annullato e che, molto dispiaciuto, mi avrebbe stornato i 29,99€ sul mio conto.

In realtà mi sono stati stornati solo i due prelievi da 0,50, due, penso io, per accertarsi che dal conto si potessero prelevare soldini.

Senza portala per le lunghe con tutte le chat che ci sono state, il tipo non ha fatto altro che prendermi per i fondelli; quindi, per quanto mi riguarda non bevetevi le stupidaggini ingannatorie perché credo che nessuno avrà il rimborso di quanto prelevato.

13. maj 2026
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Besvarelse fra PrimePDF

Dear GIUSEPPE MONNO,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number GIUSEPPEMONNO784865. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Sono caduto anch’io nella trappola

Sono caduto anch’io nella trappola: mi serviva convertire un solo documento Word in PDF (inizialmente, secondo quanto riportato su Google, gratuitamente e successivamente con la richiesta di una cifra modesta) e mi sono trovato inaspettatamente un abbonamento dove vengono richiesti circa 30 euro al mese per un servizio che non ho richiesto e non intendo proseguire. Contatterò il mio legale di fiducia.

11. juni 2026
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Besvarelse fra PrimePDF

Dear Walter,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number WALTER113357. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Truffatori

Truffatori, occultano un abbonamento di 30 euro con un costo di 50 centesimi, spero di avere un rimborso.

11. juni 2026
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Besvarelse fra PrimePDF

Dear Chris,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number CHRIS169540. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 3 ud af 5 stjerner

Achtung: Abo!

Ich habe nur eine Datei in pdf umwandeln wollen für 1€. Es war nicht ersichtlich, dass es sich um ein Abo handelt, wo nach 1 Woche 29,99 € mtl fällig werden. Dies habe ich erst gemerkt, als der Betrag abgebucht werden sollte.
Ich habe das Abo dann sofort gekündigt und habe eine Mail geschrieben, mit der Erwartung, dass der Betrag von 29,99 € wieder erstattet wird.
Bin mal gespannt....
Traurig, dass solche Tricks angewendet werden.
Karin Schober

Nachtrag: ich habe umgehend eine Antwort auf meine Mail erhalten und die 29,99 € wurden nicht abgebucht.

10. juni 2026
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Besvarelse fra PrimePDF

Dear Karin,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number KARIN406763. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Truffatori senza vergogna

Mi allego alla fila di recensioni negative di persone che hanno avuto la mia stessa esperienza. Adesso mi muoverò per cercare di avere un rimborso

9. juni 2026
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Besvarelse fra PrimePDF

Dear Andrea Lorenzi,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number ANDREALORENZI632342. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

This website is a complete scam

This website is a complete scam. Yes, it does what it says by allowing you to edit PDFs. But is it free? NO. Does it require an email address? YES. Do they spam you with emails? YES.

9. juni 2026
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Besvarelse fra PrimePDF

Dear xavier guthrie,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number XAVIERGUTHRIE160675. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Abo-Falle

Ich wollte nur ein PDF-Dokument für einen Euro erstellen lassen. Eine Woche später werden 29,99 Euro von meinem PayPal-Konto gebucht. Ich habe keinerlei Zustimmung zu einem Abo gegeben. Jetzt muss ich zusehen, dass ich mein Geld wieder bekomme und dieses Abo beende .

7. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PrimePDF

Dear Andreas V.,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number ANDREASV917635. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

ACHTUNG ⚠️ Abo-Falle

Ich habe eine einzige PDF-Datei für angeblich 0,95 € umgewandelt. Kurz darauf wurden mir zusätzlich 44,95 € von meinem PayPal-Konto abgebucht, vermutlich für ein Abonnement, das ich selbst nicht abgeschlossen habe.
Man wurde hier nicht ausreichend auf die kostenpflichtige und teure automatische Abo-Verlängerung hingewiesen und nach 1 Woche wurde dann einfach mal das Abo für einen Monat über PayPal abgebucht ohne vorherige Ankündigung abgebucht.
Erst günstiger Lockpreis und dann teure Abo-Falle. Sollten die mir entstandenen Kosten nicht erstattet werden, werde ich dies auch noch zur Anzeige bringen.

6. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PrimePDF

Dear M.S.,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number MS556145. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Feels very dodgy

It worked ok, but 7 days later I find I have another charge on my card. To make matters worse, I don't have an account (it doesn't recognise my email) so this looks and feels like a scam - they get your card number and then start making monthly withdrawals which I assume they justify by reference to their t's and c's. But there's no way to cancel because I don't have an account! Dodgy.

6. juni 2026
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Besvarelse fra PrimePDF

Dear Adam,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number ADAM965542. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Unfair

Unfair! It's a fraud!
You offer a 1€ test for one document but you not show the add saying it's a trial for 7 days there is no information about this at the moment of doing the test of a document for 1€.
Then 7 days later you charged my account with 29.99€. Without notice!? No emails asking for this trial!??
Unfair!!!
I want my refund, I've never accepted the Trial!

5. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PrimePDF

Dear María,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to PrimePDF.

For more details, please email tp@primepdf.com and include reference number MARA766444. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Absolut enttäuschend.

Absolut enttäuschend.

Ich habe eine einzige PDF-Datei für angeblich 0,10 € umgewandelt. Kurz darauf wurden mir zusätzlich 49,90 € von meinem Konto abgebucht vermutlich für ein Abonnement, das ich selber nicht abgeschlossen habe.

Als ich mich auf der Website anmelden wollte, um das angebliche Abo zu kündigen oder mein Geld zurückzubekommen, wurde mir gesagt, dass ich gar keinen Account habe. Dasselbe Ergebnis bekam ich auch vom Kundenservice.

Trotz Abbuchung konnte man weder mein Konto noch die Transaktion finden und eine Rückerstattung wurde abgelehnt. Für mich völlig unverständlich: Wenn Geld abgebucht werden kann, sollte die Zahlung auch nachvollziehbar sein.

Schlechter Kundenservice, keine Hilfe und keine Lösung. Gebt mir mein Geld zurück. Ich kann diesen Service nicht empfehlen.

3. juni 2026
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Besvarelse fra PrimePDF

Dear Tiziano, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please provide an information email to tp@primepdf.com with reference number TIZIANO406455 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Non c e una linea chiara nel costo di…

Non c e una linea chiara nel costo di abbonamento, in quanto con 0,50cent iniziali per la conversione di PDF, dopo qualche giorno ti arriva l addebito, non autorizzato, di euro 29.99.
Desidero sapere immediatamente la procedura di disattivazione del servizio ed il rimborso di euro 29.99 non autorizzato che mi e' stato addebitato

1. juni 2026
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Besvarelse fra PrimePDF

Dear Andrea Gigliotti, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please provide an information email to tp@primepdf.com with reference number ANDREAGIGLIOTTI683564 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

La solita truffa

Sponsorizzavano il pdf al costo di un euro e mi son visto addebitare 29.90€. Si chiama truffa! Ora commenteranno che cercheranno di identificarmi per risarcirmi, NON credeteci. Se mai dovessero farlo, sarò io a cambiare la recensione. Fino ad allora restano dei truffatori.

18. maj 2026
Uopfordret anmeldelse
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Besvarelse fra PrimePDF

Dear Luca Secci, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please provide an information email to tp@primepdf.com with reference number LUCASECCI303321 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Ich brauchte nur einmal diesen Dienst und durfte gleich noch das Abo mitbezahlen

Ich brauchte nur einmal diesen Dienst, was mir 0,50€ wert war. Nach 1 Woche wurde dann einfach mal das Abo für einen Monat über paypal abgebucht ohne vorherige Ankünigung abgebucht. Neben der Tatsache, dass ich gar kein Abo wollte, was offensichtlioch irgendfwo als Testzeitraum verkauft wurde, habe ich niun auch doppelt bezahlt! Das würde ich auf Deutsch Dummenfang nennen. Ich hoffe andere passen da mehr auf!
Ralf Warmuth

22. maj 2026
Uopfordret anmeldelse
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Besvarelse fra PrimePDF

Dear Ralf Warmuth Dr., We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number RALFWARMUTHDR894305 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Ich wollte nur ein PDF konvertieren für…

Ich wollte nur ein PDF konvertieren für € 0,5. Das wäre o.k. gewesen. Jetzt habe ich ein Abo über € 29,99.

30. maj 2026
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Besvarelse fra PrimePDF

Dear Lars Koop, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number LARSKOOP282868 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

truffatori

Come tante altre persone, l'azienda (tramite un iniziale servizio al costo di 1 euro) mi ha scalato 29,99 euro senza che io abbia autorizzato nessun tipo di abbonamento. Spero di riuscire a ottenere un rimborso in qualche modo.

30. maj 2026
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Besvarelse fra PrimePDF

Dear Marta Nocioni, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number MARTANOCIONI966788 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Usano pratica commerciale ingannevole…

Usano pratica commerciale molto aggressiva e "ingannevole" (spesso definita dark pattern o abbonamento nascosto).
​Ecco come funziona questo meccanismo e cosa devi fare adesso per stare tranquillo.
​Come funziona il "trucco" dei 50 centesimi
​Siti come Prime PDF (e molti altri simili per creare CV o convertire documenti) non nascono per rubare i dati della carta, ma giocano sulla distrazione degli utenti:
​L'esca: Ti offrono il singolo documento a un prezzo bassissimo (0,50€ o 1€) per un "periodo di prova" di 2 o 3 giorni.
​La trappola nei termini del servizio: Scritto molto in piccolo, spesso in fondo alla pagina o pre-spuntato nei moduli di pagamento, c'è scritto che se non disdici entro la fine della prova, scatta il rinnovo automatico di un abbonamento mensile (solitamente tra i 25€ e i 35€).
Rivoglio i miei soldi

24. april 2026
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Besvarelse fra PrimePDF

Dear Alessio Lentini, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number ALESSIOLENTINI991143 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Ladri

Volevo solo esprimere il mio disaccordo di questa azienda che mi ha rubato 29,99 euro tramite pay pal attivando con un piccolo acquisto di un pdf da legare del costo di 1 euro si sono fregati 29,99 euro attivando una sorta di abbonamento preautorizzato tramite pay pal che non ha potuto fare niente nonostante la mia contestazione non fidatevi
Ps dopo questa mia recensione ho ottenuto il rimborso da PayPal

21. maj 2026
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Besvarelse fra PrimePDF

Dear Lorenzo Solito, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number LORENZOSOLITO315937 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Big scam and misleanding

Big scam and misleanding. As other users, I only needed primepdf for a quick edit (numerical signature of a pdf), made an account and paid like 50cents but I was charged with €29.99 one week later w/o any reminder/warning. A refund would be an appropriate response, and better information about hidden subscriptions.

26. maj 2026
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Besvarelse fra PrimePDF

Dear Maxime Colomb-Ribot, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number MAXIMECOLOMBRIBOT956011 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

Bedømt til 1 ud af 5 stjerner

Molto costoso

Perso mezz'ora di tempo per compilare il PDF e poi quando è ora di farmelo scaricare salta fuori che è a pagamento !

27. maj 2026
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Besvarelse fra PrimePDF

Dear Giancarlo, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund, as it has already been approved. For more details, please information email tp@primepdf.com with reference number GIANCARLO446436 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
PrimePDF Team

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