Prime Medic Anmeldelser 

422
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy bookings at a time that suits you. Easy payment options. No real wait times. Medical certificates and escript sent within the hour

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Much better than going into a GP. They help fix the problem and medicate rather then just telling you to go home, rest and drink fluids. It's really quick and convenient. Sometimes feels a bit rushe... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Lokal læge

Skrevet af virksomheden

Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

422 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(422)

295 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Proper help available 24/7. Doctors that help.

The best experience and the perfect help. My child was sick for too long and even after seeing other doctors (face to face), and ambulance. None were of any help. I Was treated like a helicopter parent that had no idea how to parent. I know my child and after 10 days of fever, something is NOT RIGHT. A Telehealth appointment at 1am got my child the proper medical care. I bought the medication first thing in the morning and now Thank God and Thank you primemedic, my son is looking a lot better and finally having a good sleep. So glad and grateful. Thank You.

1. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

The Prime Medic team

The Prime Medic team always very efficient : offer best deals and always calling on time . Doctors are polite and understanding your needs.
Always will reccomend PrimeMedic.

27. december 2025
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

Same day recovery process

I have used this twice and being to get a
Script is a lifesaver. I didn’t have to wait
For too long and the Dr was kind .

27. december 2025
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

Thank-you Prime Medic for you amazing…

Thank-you Prime Medic for you amazing service.
It was Boxing day and every doctors clinic was closed. Need a doctor asap
I call Prime Medic and they organised a doctor to call me, within 5 mins I spoke to a doctor and he sent me a script to my phone.
Amazing service thank-you 🙏❤️

26. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

I tried to book a home visit online and…im impressed

I tried to book a home visit online and they rang me straight away saying no drs in my area but put me thru for a phone consultation with a dr and i was rang back in 5 mins
After talking through my symptoms he sent me e script to help until i can see my own doctor.
Very helpful and quick response

26. december 2025
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

Dr Mohsain,

Dr Mohsain,
I really wanted to say Thank You so much for assisting me during a public holiday. The Dr was amazing and understood what position I was in due to my fly out. He helped by prescribing my everyday medication that I urgently needed to take overseas. He also ensured that I have enough for my duration overseas.
I was definitely impressed! He was very professional and kind. The time wait was correct by the representative as the Dr called during that window. Once again, Thank You to all that were involved.

So it's a 100% YES!

25. december 2025
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Besvarelse fra Prime Medic

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Bedømt til 5 ud af 5 stjerner

Prompt care

Actively Listening to client's concern, caring, and paying attention to detail of providing holistic care, prompt appointment

24. december 2025
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Besvarelse fra Prime Medic

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Bedømt til 5 ud af 5 stjerner

New kid on the block, kicking goals & scoring points!

Out of 3 after hours GP clinics I called, these guys were the only one available to get an appointment. Appointment was only an hour after I had requested one. Doctor was patient, empathetic & understanding. At the end of the appointment I had a prescription sent to my phone & a referral for an X-ray for when I could arrange for one. The following day I received a follow-up call to make sure all was well & to make sure I didn't require anything further. A courtesy call is always appreciated, especially in stressful situations like getting medical attention, it's easy to forget important information or questions you didn't know you had 🙂 I would 100% recommend to friends & family & would 100% use their services again!

20. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 1 ud af 5 stjerner

My son needed antibiotics and steroids… Still waiting on the script almost 18hrs later

My son needed antibiotics and steroids for a chest infection at 11pm last night it is now after 6pm the NEXT DAY and I still HAVE NOT RECEIVED MY SONS SCRIPTS
Nothing but excuses 0 help 0 care absolutely disgusting service dont use these drs they are happy to send the invoice immediately but the needed scripts nahh you can wait indefinitely

18. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

We’re very sorry for the inconvenience and understand how upsetting this situation must be, especially when your child is unwell. This is not the level of service we aim to provide.

Please share the details of your complaint with us at admin@primemedic.com.au so we can look into this urgently and work toward a resolution.

Bedømt til 5 ud af 5 stjerner

Excellent service with Prime Medic

Prime Medic have been great providing repeat prescriptions. Their doctors are friendly and courteous. Certainly saves time waiting at my local clinic!
They follow up after the consultation to ensure you have received your prescription and that you are happy with their service.

18. december 2025
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Besvarelse fra Prime Medic

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Bedømt til 5 ud af 5 stjerner

Very easy

Very easy, great service

16. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 5 ud af 5 stjerner

Seamless easy service

Seamless easy service. My doctors clinic was damaged by a car ramming through it so I don’t have a clinic at the moment so this service was really helpful.

15. december 2025
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Besvarelse fra Prime Medic

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Bedømt til 5 ud af 5 stjerner

Prime Medic

I contacted them through their chat, I was rung back almost straight away. I received another call when I was in the queue.
The Dr rang, he was easy to talk to, listened, gave advice and wrote me the Script I needed.
I thoroughly recommend them. Thank you. K

14. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

Thank you for your kind review!

Bedømt til 1 ud af 5 stjerner

If I could give 0 stars I would

If I could give 0 stars I would. First of all no one explained how their service works, the first guy who called was just a receptionist and he was so confusing that I started thinking it was a scam. Then I get a second call from the doctor. He prescribes some bloods and breath test for me as well as medications.
Of course he forgets to mention that I needed to fast for the tests and I can't take those exact tablets that he charted for at least 7 days before doing the test. Everything was so rushed and confusing.
Useless is the only word for it.

13. december 2025
Uopfordret anmeldelse
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Besvarelse fra Prime Medic

We’re sorry to hear about your experience. The initial call from our staff member was to collect your Medicare details for the purpose of issuing an e-prescription, followed by a consultation call from the doctor. We apologize if this was not clearly explained and if the overall process felt rushed or confusing. This is not the experience we aim to provide, and we’re sorry for any inconvenience caused.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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