Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy bookings at a time that suits you. Easy payment options. No real wait times. Medical certificates and escript sent within the hour
Virksomheden har svaret
Much better than going into a GP. They help fix the problem and medicate rather then just telling you to go home, rest and drink fluids. It's really quick and convenient. Sometimes feels a bit rushe... Se mere
Virksomheden har svaret
It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.
Kontaktoplysninger
28/11-13 Brookhollow Ave, 2153, Baulkham Hills, Australien
- 1300 090 252
- admin@primemedic.com.au
- primemedic.com.au
4,5
Fremragende
422 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Today my daughter spoke to a caring and…
Today my daughter spoke to a caring and understanding doctor. The Doctor helped my daughter as she challenges with speaking to people. My daughter listened to the words of advice. My daughter and myself have never been given these words of wisdom and medical advice .
The doctor understood how my daughter’s diagnosis restricts her ability to understand direct words .
The Doctor gave my daughter strategies to help with new medication and struggles with eating food.
My apologies as I can’t remember the doctor’s name . Hopefully this message will put a name to the Chat
Thank-you for helping my daughter with obtaining a script and strategies to improve her health and wellbeing.
On other comment I had issues with login and the company was so helpful and supportive
Thank you
Change comes from people that care and this company does that
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you so much for your kind words. It's wonderful that the doctor’s advice and care made a meaningful difference. We’ll do our best to pass on your thanks to the doctor. Also, we're happy to hear our support team could assist you with the login issue. Your feedback means a lot to us!
This is a great service
This is a great service. So convenient and doctors very helpful. Wouldn’t go anywhere else
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Haven't had a problem
Haven't had a problem, we stay in alice springs nt, it is impossible getting an appointment to see the Dr, could wait 2 weeks if we are lucky, Primemedic are convenient and a blessing,just tell them your symptoms, answer a few questions and done, your escript and medical cert is sent within minutes.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
efficiency
efficiency , they call straight away and assist with your health concern and gave me. Certificate for work
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Besvarelse fra Prime Medic
Thank you for your kind review!
I have been using PRIME MEDIC...
I have been using PRIME MEDIC. For some time now...
The respond promptly .... it's so much better than having to go & sit in a surgery waiting to be seen...especially when your not feeling the best and probably catch something from other people there..
I am very grateful that I can stay home when I'm not feeling well and still able to talk to a Dr & still get a script, knowing that, IF the Dr feels I should be SEEN BY A DR , I shall be given the best advice to do this... PRIME MEDIC is a blessing & im grateful for this service... Thank you.........Mrs Diane Smith
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you so much for your kind review!
Great service
Unable to get into a Dr on a long weekend, I contacted Prime Medic for a Telehealth consult. The Dr called back promptly & I received an E-script & medical certificate straight away. Very happy with the service, thank you
5. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Besvarelse fra Prime Medic
Thank you for your kind review!
Quick and easy
Quick and easy, appointments are available for everyday. Drs are professional and listen to the issues carefully.
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Great customer service and attitude
Great customer service and attitude, very knowledgeable and willing to help, very good people first (1st) that’s what makes them very good at what they do, great team members and need to be acknowledged for what they do. by all who have customer contact from first member I speak with to the Doctor or Team Leader
Thank You And Thank GOD For You
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you so much for your kind words! We're grateful you recognized the whole team—from the first point of contact to our doctors and leaders. Putting people first is what we strive for, and your feedback means a lot to us!
Great service
Great service, doctors are always helpful and take appropriate action and give good advice
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Very quick and simple
Very quick and simple. I got a consultation over the phone and a script in less than an hour. Competitive fees too. Totally recommend.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Great after hours service
This is a great service for when you need medication but are too sick to get to a surgery. The Dr's are nice. They'll email you a certificate or script where needed.
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Besvarelse fra Prime Medic
Thank you for your kind review!
Very efficient helpful support
Very efficient helpful support, thank you
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Easy and quick process
Help from the doctors online is straightforward and extremely quick. I like that I don’t have to go anywhere and wait, I can stay home.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
It was easy and no hassle And thanks…
It was easy and no hassle And thanks very much
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
Thank you for your kind review!
Besvarelse fra Prime Medic
Thank you for your kind review!
Everytime I request my script as CTG…
Everytime I request my script as CTG for indigenous patients I am still sent a private script. I review this information with staff & the G.P upon consultation & the last two times I have still been sent a private script having to pay for my medication at full price even though I am on a concession card & I am a National Patient of Closing The Gap for my prescriptions in Australia.
This must be corrected.
When you are in need of your medication & are hit with a price you do not have at the chemist that is not good enough. Please do better in this area as in order to have it corrected.
Thankyou.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
We're very sorry to hear about this. Please email us at admin@primemedic.com.au with your details so we can look into it and resolve the issue as soon as possible. Thank you for bringing it to our attention.
Admin staff blocking patients from…
Admin staff blocking patients from receiving adequate care or treatment as they think they’re some sort of doctor themselves thinking they know what’s best and when you ask to speak to someone higher then them they blacklist yourIP
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Prime Medic
We're sorry to hear about the negative experiences with us. That’s not the standard we aim for. Please reach out to us at admin@primemedic.com.au. We will sort it out ASAP.
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