Went in this week to have wax removed from my ears, as it’s no longer carried out at my doctors/clinic. Found Pride to be very professional, the branch at Cannock has a private car park and was c... Se mere
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1st visit.Very professional set up,staff are so professional and friendly.I was looked after by Suzanne and the visiting Shannon. Equipment is state of art,and process so easy.100% will return, It wo... Se mere
It was a great experience having the hearing test done at home by a very professional audiologist. I was put at ease from the very first moment being treated with absolute respect I couldn’t speak hig... Se mere
Absolutely wonderful service from start to finish. 💯 pain free & would highly recommend to anyone will definitely be using again if needed thank you so much once again can now hear loud & clear brill... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Pride Hearing, our mission is clear: to deliver first class, affordable hearing services across the nation. We're driven by a commitment to enhancing lives through better hearing. We're not just a hearing test provider; we're your hearing care provider specialising in all aspects of hearing care. Why Choose Pride Hearing? Nationwide Access: We've designed our services to reach every corner of the country. No matter where you are, Pride Hearing is here for you. Compassionate Care: Our team of dedicated audiologists and hearing care professionals are committed to providing compassionate, patient-centered care. We understand the importance of listening to what exactly is causing your hearing issue. Cutting-Edge Technology: We're proud to offer the latest in hearing technology. Our state-of-the-art equipment ensures accurate assessments and tailored solutions. Alongisde our state-of-the-art equipment we also have access to many hearing aid manufactures, ensuring we can offer the very latest hearing aid technology. Empowerment Through Knowledge: We believe knowledge is the first step towards better hearing. Our nationwide hearing tests provide you with the information you need to make informed decisions about your hearing health.
Kontaktoplysninger
45 Brunel Parkway, DE24 8HR, DERBY, Storbritannien
- 01332 313 377
- hello@pridehearing.co.uk
- pridehearing.co.uk
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff were lovely
The staff were lovely, was nervous before the procedure but they did everything to make sure I was as relaxed and possible and everything went very smoothly and laughs were shared. I even got a free coffee aswell! Would 100% reccomend, these people genuinely care about your ear health and do everything they can to fix your problem with your comfort as a priority.
Pride hearing recommendation
Pride hearing were very efficient through out. I was able to quickly make an appointment. Wax was removed from my ears quickly and painlessly. The technician professionally explained the process. I have no hesitation in recommending Pride hearing.
Easy to deal with and professional.
Easy to make a booking and I was able to get an appointment within a short time. They diagnosed my problem and treated me immediately. Very friendly, very helpful. The lady who saw me explained everything and made me feel comfortable. I would have no hesitation in going again to receive further treatment.
First time visiting today after pardon the pun hearing great things.
First time visiting today after pardon the pun hearing great things from social media and friends and they were certainly true. Today I saw the lovely Kate who explained everything in plain English with a great bedside manner,I even got to see my ears via a smartphone before and after. Great service all round and will return in future. Very friendly and professional team.
Amazing from first contact to the…
Amazing from first contact to the moment I left,made to feel comfortable and informed all the way along,would definitely recommend to anyone struggling with hearing/wax issues, once again a big thank you.
Katie is very knowledgeable and…
Katie is very knowledgeable and respectful. Great experienced and definitely recommend
An absolutely first class service from…
An absolutely first class service from start to finish.
Suzanne was both professional and personable which left me completely at ease.
She explained every step of the process for both the inner ear exam and the hearing test and gave me a comprehensive analysis of my results.
If you are looking to have your ears checked then I would highly recommend Pride Hearing.
Nice service and tea
Very good receptionist who makes tea and the audiologist did a very good professional job, easy wheelchair access and parking. Many many thanks to Danielle and Sue.
Amazing!
Amazing! One of my ears has been blocked on and off for months and I couldn’t hear out of it at all. From one session, there is already a massive improvement. I have a follow up next week free of charge! You get two follow ups free. It is so relaxing and is such a feeling of relief afterward!
I also asked for both ears to be micro-suctioned; however, once the picture is taken, if there is nothing to be removed, you are not charged. Very reasonably priced :)
I was able to see pictures of inside my ear canals and I was talked through the whole procedure. Very reassuring
Staff are so friendly, would recommend!
Professional personable staff in a…
Professional personable staff in a pleasant environment, you're relaxed and not pressurised in anyway, they take the time to talk you through the options available.
Excellent service and understanding.
Managed to fit my elderly Mum in quickly as she was unable to hear or take part in any conversation over the Christmas celebrations.
Very kind and understanding practitioner.
The appointment was cancelled due to a sudden lack of availability.
I booked my appointment online for 21.12.2025 on December 3rd and received a confirmation message. Two days later, I received a call from Pride Hearing during which I was asked the same questions I had already provided online, and my appointment was confirmed again by their employee.
On December 18th, I unexpectedly received another call informing me that, due to a sudden lack of availability, my appointment had been cancelled. I was offered alternative dates; however, none of them were suitable given the short notice. The representative informed me that, in this situation, I could book a new appointment in the new year.
I was very much looking forward to this appointment, as I am currently experiencing significant discomfort and was hoping to find answers. This appointment was important to me, and its cancellation has been extremely disappointing. I do not understand the purpose of confirming a booking multiple times if the appointment is ultimately cancelled and the time slot is given to someone else.

Besvarelse fra Pride Hearing
So much for this firm.
So much for this firm.
I AM deaf from birth in one ear.
I'm under the hospital with my
Good ear. Of which it is nearly
Deaf. I got intouch with this firm
When the came they said how
Hearing aids will make a fast
Improvment after I told them it
Will not they still sold me one.
They said your av 30 days money
Back but when you call them.
No one is there. And they say the
Manager will call you which they
Never do. No iv ad a pacemaker maker
Fitted it will not work. And that's
From the hospital. So I would not
Recommend them.
Friendly and helpful communication from…
Friendly and helpful communication from booking right up until the end of my aunts appointment. She has dementia and I was filled with questions to ensure a smooth visit, all were answered with expertise and assured that everything would be done to make our visit as good as possible - which it was.
A mention to the receptionist and the lady who performed the procedure on the 5th December 2025, both lovely members of staff who I unfortunately didn’t get names, but were very warm and hospitable.
We will definitely be returning next time.
Another fantastic experience from Pride hearing.
After the completion of a home hearing test (27/5/25) by Audiologist Jonathan Scott it was suggested that a pair of Starkey Edge MRIC hearing aids would be the answer to my hearing loss problem. On (2/6/25) I had a home visit by James Wright to fit the said hearing aids. I found both of these gentlemen to be very professional, extremely knowledgeable, friendly and patient. I had a service appointment yesterday from Thomas Samphier another extremely patient and likeable young man who addressed my questions with great professionalism. I contacted Pride Hearing after he left to order a set of wax filters and again was afforded wonderful friendly and efficient service by Danielle. Well done everyone.

Besvarelse fra Pride Hearing
Suzanne redfern exceptional…
Suzanne redfern exceptional professional , best ever!

Besvarelse fra Pride Hearing
Excellent service in a very friendly…
Excellent service in a very friendly and professional setting!

Besvarelse fra Pride Hearing
Kids Ear wax removal
We had an appointment for my 7 year old son today with Suzzane and I couldn’t be happier. My son’s ears are now free from excessive build up and he is much more happier and hearing better too.
Suzzane was very professional and talked my son through everything and explained the process clearly, using words and references that were relative to his understanding. I’d recommend PrideHearing to anyone.

Besvarelse fra Pride Hearing
I had a brilliant first impression
I had a great first impression from the receptionist who was very professional, my treatment was completed by Katie who was professional, knowledgeable made me feel very comfortable during my treatment was also given additional advice. Treatment was a success,thank you Pride Hearing and the team
Stabbing pain in ear
Didn’t know what was causing my ear problems but Katie’s expert knowledge quickly supplied my with the answer. Excellent service and value for money
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